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Takeaway:  Top 10 most useful Windows 7 and Windows 8 keyboard shortcuts.

Windows 7

Windows 8

Download the 100 Windows Keyboard Shortcuts, click here.

Microsoft Outlook can connectivity issue with Microsoft Exchange.  Troubleshooting and fixing these issues can range from a simple reboot to creating a new mail profile.

Restart Outlook and/or Computer

Many connectivity problems with Outlook can be resolved by simply restarting Outlook and/or the Computer.

1. Restart Outlook.
2. After restarting Outlook, verify connectivity.
3. If there are still connectivity problems, restart Computer.
4. Once computer is up and running, verify connectivity in Outlook.

Offline Mode

 Outlook 2010 and newer:

1. Click the Send/Receive tab.
2. Locate the Work Offline button.
3. Click the Offline button. 

Outlook 2007 and older:

1. Click File Menu.
2. Uncheck the Offline box.

At the bottom of your Outlook Window there will be a “Trying to Connect” prompt.  If  Outlook is “Connected” the problem is solved.

Rebuild PST or OST File

OST File

1. Close Outlook.
2. Open the Control Panel.
3. Select Mail icon.
4. In the next window, click Data Files.
5. Locate your data file, select and click Open File Location.
6. Locate the data file using Windows Explorer.
7. Rename the file extension from .OST to .OLD. 
8. Close these windows and open Outlook. 

PST File

1. Search for scanpst.exe using Windows Explorer.
2. Double click scanpst.exe to run the application.
3. In the next window, click Browse.
4. Locate your .pst file.
5. Click Start.
6. Scanpst will scan the data file eight times.  
7. If the scan finds errors, there will be a prompt to repair. For backup purposes, check the Make Backup Of Scanned File Before Repairing box.
8. Click Repair.
9. Close these windows and open Outlook. 

Repair Software Install

1. Open Control Panel.
2. Click Programs and Features.
3. Scroll down and highlight the Microsoft Office installation.
4. Click Change.
5. Select Repair.
6. Click Continue.
7. Allow the repair to complete.
8. Reboot your computer. 

Recreate Mail Profile

1. Open Control Panel.
2. Click Mail.
3. Select Show Profiles.
4. Click Add.
5. Name the new profile.
6. Follow the steps for the Outlook Account Setup Wizard.
7. Verify the new profile and set as the default or delete old profile. 

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Microsoft has offically announced that the release date for the second generation surface tablets, Surface 2 and Surface Pro 2, will be October 22, 2013.  Pre-order for Surface 2 and Surface Pro 2 is available.

Both new Surface tablets will have a dual-angle kickstand and multiple connectivity options such as Bluetooth 4.0, Wi-Fi 802.11, USB 3.0, micro-SD expansion and HD video-out port.

The new Type and Touch Covers will be released with both tablets.  Both Covers include backlighting and additional sensors.  Also, Microsoft has designed a Power cover that is designed to add additional battery life to both Tablets.

The Surface 2 has a 10.6 Clear Type Full HD (1920×1080) Display and will run Windows RT 8.1 Operating System on an nVidia Tegra 4 Processor. The Surface Pro 2 has two storage options including, 32 GB and 64 GB.  Surface 2 is priced at $449.

Pre-order a Surface 2 Tablet.

The Surface Pro 2 has a 10.6 Clear Type Full HD (1920×1080) Display and will run Windows 8.1 Pro Operating System on an Intel Core i5 Processor. The Surface Pro 2 has multiple storage options including 64 GB, 128 GB, 256 GB and 512 GB.  Surface Pro 2 is priced at $899.  

Pre-order a Surface Pro 2 Tablet.

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September 18, 2013 was the official release of iOS 7.  Complementary to iOS 7 are several support questions for corporate-owned iOS devices, including Bring Your Own Device (BYOD) and Corporate Owned Personally Enabled (COPE) devices.

COPE devices are corporately compliant prior to distribution to employees; this allows consistency and higher security for all enterprise devices.

There may be a few problems when upgrading to iOS 7 such as older iPhone/iPad devices may not support iOS 7 and not all features are available on all devices or in all countries. 

Here are some tips for supporting iOS 7 in the enterprise. 

Implement VPP

Apple now offers a Volume Purchase Program (VPP) for business.  VPP can retain volume licenses for Apps and Books.  Download Apple’s VPP Guide.

Third-Party iOS Apps

Configuring third-party apps can be completed in iOS 7,  Mobile Device Management (MDM) distributes the third-party configuration and the developer needs to enables it.

Test and Troubleshoot

The most important step before deploying in-house developed enterprise app(s) is to test and troubleshoot.  Testing and troubleshooting will save time and resources after deployment.

Per App VPN

Per app VPN ensures that only managed app data travels through VPN.  iOS 7 apps can automatically be connected to VPN when launched.  Also, for security purposes this tool will separate corporate data and personal data.

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Takeaway:  Before rushing out to buy the new iPhone 5s, take a look at the Nokia Lumia Specifications compared to the iPhone 5s.

Nokia Lumia 1020 is equipt with dynamic live tiles, Office Mobile, a 4.5 Puremotion HD+ AMOLED display and is the winner of the Best Smartphone Camera Award by Gizmodo for the 41-megapixel camera.

Apple’s iPhone 5s will be released on Today, September 20, 2013. The iPhone 5s is available in three colors and will run the recently released, iOS 7.

Compare the iPhone 5s to Nokia Lumia 1020:

Apple has officially released iOS 7 Today, September 18, 2013.  The new OS includes many new features and Apps that are beneficial to enterprise users.  iPhone(s) and iPad(s) with these new features will be easier for IT departments to deploy and manage in enterprise environments.

Touch ID Fingerprint Reader

Touch ID Fingerprint Reader is a 500ppi fingerprint sensor embedded in the “Home” button.  The touch sensor has a 360 degree ability to read a fingerprint.  Your fingerprint can also approve purchases from iTunes Store, the App Store, and the iBooks Store.

Single Sign On (SSO)

Enterprise single sign on (SSO) logs users in without requiring them to enter credentials multiple times.  SSO with can be configured across apps to verifies user permissions for enterprise resources and can be used for the App Store.

Per App VPN

Per app VPN ensures that only managed app data travels through VPN.  iOS 7 apps can automatically be connected to VPN when launched.  Per app VPN will provide IT  administrators control over corporate network access.

Open-In Management

iOS 7 allows business to protect corporate data by controlling which apps (and accounts) are used to open documents and attachments. Managed “open in…” gives IT the ability to configure the list of apps available in the sharing panel.

Mobile Device Management (MDM)

The MDM protocol in iOS 7 includes a number of new commands, queries, and configuration options that make third-party MDM solutions even more powerful.  Also, Stremlined MDM enrollment allows IT to skip basic setup steps and fully configure devices with corporate settings and policies

To read previous articles regarding iOS 7, new iOS features and additional iOS features.