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iPhone News RingCentral Smartphones Telecommunication Tips & Info Uncategorized Wireless

RingCentral Mobile Users Without A Digital Line

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Ring Central allows your employees to communicate anywhere, anytime on any device. In the past, Ring Central has not been enforcing licenses for employees that are using the system on mobile devices without a digital line. That is about to change. 

 

RingCentral Mobile Users FAQ

 

Why are you now charging for Mobile Users without a digital line?
Mobile Users without a digital line can make and receive calls and have access to many of the same capabilities as users with digital lines. These include RingCentral Glip, RingCentral Meetings, integrations and more. With this advanced functionality, these users have begun using the product the same way they would a digital line.

Consequently, Mobile Users using the system without a digital line will now be considered part of the total licensed users and will be charged based on their account’s current cost per digital line.

Will I be charged for using the Mobile App?
No. Mobile Users with a digital line are not affected, and can continue to use the Mobile App for no additional charge. This change only affects Mobile Only Users without a digital line.

When does this take effect?
Please refer to the email notification for the timing of this change for your account.

What will be the cost?
The cost for each Mobile User without a digital line will be the same as users who have a digital line. If you want to add digital lines for your Mobile Users at no additional cost (excluding taxes and fees), please contact your RingCentral account manager.

What are the benefits to Mobile Users of adding a digital line?
By adding a digital line, the Mobile User will get full access to RingCentral’s softphone (inbound and outbound) and the ability to use a desk phone if needed. If you are interested, please contact your account manager by calling  800-591-7973.

How do I know which Mobile Users without a digital line will be billed at any given time?
System administrators can log into their RingCentral account and see this information under the billing tab. See more details here. If a mobile user without a digital line is inactive or is only used for internal company calls, within a given month, there will be no charge.

 

Microsoft Windows

FIX – Windows 10 USB devices and on-board devices, such as a keyboard or mouse, stop working – OS Build 16299.251 – KB4090913

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We have had a number of users that were unable to use their keyboard or mouse on their Windows 10 computer. Microsoft released an update that addresses the issue yesterday.

Addresses an issue in which some USB devices and onboard devices, such as a built-in laptop camera, keyboard, or mouse, stop working. This may occur when the Windows Update servicing stack incorrectly skips installing the newer version of some critical drivers in the cumulative update and uninstalls the currently active drivers during maintenance.

Known issues in this update

Symptom

Workaround

Windows Update History reports that KB4054517 failed to install because of error 0x80070643.

Even though the update was successfully installed, Windows Update incorrectly reports that the update failed to install. Select Check for Updates to verify that there are no additional updates available. You can also type About your PC in the search box on the taskbar to verify that your device is using the expected OS build. Microsoft is working on a resolution and will provide an update in an upcoming release.

Because of an issue that affects some versions of antivirus software, this fix applies only to computers on which the antivirus ISV updated the ALLOW REGKEY.

Contact your antivirus manufacturer to verify that their software is compatible and that they have set the following REGKEY on the computer: Key=”HKEY_LOCAL_MACHINE”Subkey=”SOFTWARE\Microsoft\Windows\CurrentVersion\QualityCompat” Value Name=”cadca5fe-87d3-4b96-b7fb-a231484277cc” Type=”REG_DWORD” Data=”0x00000000″

After installing this update, some devices may fail to start, and return INACCESSIBLE_BOOT_DEVICE. This issue occurs when the windows update servicing stack incorrectly skips installing the newer version of some critical drivers in the cumulative update and uninstalls the currently active drivers during maintenance.

Microsoft is working on a resolution and will provide an update in an upcoming release. Workaround steps are available in KB4075150.

Because of an AD FS server issue that causes the WID AD FS database to become unusable after a restart, the AD FS service may fail to start.

There is no way to undo the database corruption. To return your AD FS server to a functional state, you must restore it from a backup.

How to get this update

This update will be downloaded and installed automatically from Windows Update. To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

File information

For a list of the files that are provided in this update, download the file information for cumulative update 4090913.

Have any questions?

Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LLC is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

Website Website Design

New Website Design – W.J. Wallace Paving

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The Website Design team of South Jersey Techies has been constantly working on developing great looking websites using the latest web technologies. The most recent website developed by our team is for W.J. Wallace Paving in Delanco, NJ.

W.J. Wallace Paving is a trusted asphalt paving company serving in South Jersey. W.J. Wallace Paving has been consistently providing exceptional value, superior customer service and the highest workmanship in South Jersey for over 30 years.

We specialize in Commercial, Industrial, Municipal and Residential Asphalt paving in South Jersey. Whether it’s paving, patching, resurfacing, seal coating or site clearing, W.J. Wallace Paving is a name you can trust and rely on. W.J. Wallace Paving carries full liability insurance and workers compensation insurance on all employees with one of the best experience modifiers in our industry for safety.

Have questions?

Our Web Design team is here to help
Call us at: 856-745-9990 or visit: https://southjerseytechies.net

South Jersey Techies, LLC is a full Managed Web and IT Services Company located in Marlton, NJ providing IT Services, Managed IT Services, Website Design Services, Server Support, IT Consulting, VoIP Phones, Cloud Solutions Provider and much more. Contact Us Today.

Cisco VPN Client Security

Windows 10 SSTP VPN Manual Setup Tutorial

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Manual Setup

Step 1

Go to your start menu, and type in “network”.  In the search results click on “Network and Sharing Center”

Step 2

Select Connect to a workplace and click Next

Step 3

Click on Use My Internet Conection (VPN)

Step 4

Enter in the internet address (provided by your IT Professional), Name then Create

Step 5

Network and Sharing Center window should still be opened.  Click on Change Adapter Settings

Step 6

Right Click on the new connection you made, then go to Properties

Step 7

Go to the Security Tab, and change your properties to be the same as the below image. Press OK once done.

Step 8

Right Click the Connection and choose “Connect” option.

Step 9

You will be prompted for your username and password for your VPN. (provided by your IT Professional). Enter them as provided. ex. DOMAIN\username and password.

After a few seconds it will connect and show you “Connected” status.

Step 10

You can also check the VPN status in the Network applet (the icon in your system tray at the bottom right).

Connecting the SSTP on Windows 10

Find the network connections icon in the bottom right corner of the screen (near the clock). The icon can be in the shape of computer display or wireless signal meter (you can see it on Step 10). Click on that icon. In the appeared list click on any network connection.
After that you will see another window with the connection list, click on theVPN connection (the connection name can be different, you have set it up on Step 5).
Click the “Connect” button under the connection name.

Disconnecting the SSTP on Windows 10

Find the network connections icon in the bottom right corner of the screen (near the clock). The icon can be in the shape of computer display or wireless signal meter (you can see it on Step 10). Click on that icon. In the appeared list click on any network connection.
After that you will see another window with the connection list, click on theVPN connection (the connection name can be different, you have set it up on Step 5).
Click the “Disconnect” button under the connection name.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.