Microsoft Office 2013 End of Life: What You Need to Know

Microsoft Office 2013 was a popular productivity suite that included several essential tools such as Word, Excel, PowerPoint, and Outlook. It was released in 2013 and was widely used by individuals, businesses, and organizations of all sizes. However, like all software products, Microsoft Office 2013 has reached its end of life, and users are now advised to upgrade to Microsoft 365, the cloud-based version of Microsoft Office.

drawing of a man holding a laptop in front of a very large laptop with "update" on the screen and a wrench in front

What Does End of Support Mean?

End of life, or EOL, refers to the point in time when a software product is no longer supported by the manufacturer. In the case of Microsoft Office 2013, this means that Microsoft will no longer provide technical support, bug fixes, security updates, or new features for this product. This makes the software more vulnerable to cyberattacks, viruses, and malware. Continuing to use Microsoft Office 2013 after the end of life date could result in data loss, security breaches, and other serious problems.

  • This means that Microsoft will no longer provide any updates or support for this software product beyond this date. Users who continue to use Microsoft Office 2013 after this date do so at their own risk.

If you’re using Office 2013, it’s probably a good time to upgrade your version of Microsoft Office.

Upgrade Options

The best way to protect yourself and your organization is to upgrade to a newer version of Office:

  • Cloud upgrade: Subscriptions to Microsoft 365
  • Box Version: Microsoft Home And Business 2021

Microsoft 365

Microsoft 365 is an all-in-one cloud solution with a number of different licensing options to fit your organization’s needs. The best part about cloud-based applications is that you no longer have to worry about retirements, patches, and end of support. Cloud licenses are automatically updated with new features, new applications, and security updates. Many cloud subscriptions also include installed (or desktop) versions of the application, so you can have the same look and feel of the Office applications you are accustomed to using, but built with more robust features and benefits.

Microsoft Home And Business 2021

Office Home and Business 2021 is for families and small businesses who want classic Office apps and email. It includes Word, Excel, PowerPoint, and Outlook for Windows 11 and Windows 10. A one-time purchase installed on 1 PC or Mac for use at home or work.

 

If you have any questions, please email us at support@sjtechies.com or call us at (856) 745-9990.

Office 2010 is Retiring

The popular Microsoft Office 2010 is reaching end of support in a few months. To avoid security risks, it’s time to upgrade to a newer version of Office. The good news is that you have options.

drawing of a man holding a laptop in front of a very large laptop with "update" on the screen and a wrench in front

What Does End of Support Mean?

Microsoft Office 2010 has been a popular version of the application over the last decade. The unfortunate news is that support for it ends this fall — on October 13, 2020, to be exact. All of your Office 2010 apps will continue to function. However, using an unsupported version of any software exposes your computer to serious and potentially harmful security risks. Microsoft will no longer provide technical support, bug fixes, or security fixes for Office 2010 vulnerabilities that may be subsequently reported or discovered. This includes security updates that help protect your PC from harmful viruses, spyware, and other malicious software.

  • You’ll no longer receive Office 2010 software updates from Microsoft Update.
  • You’ll no longer receive phone or chat technical support.
  • No further updates to support content will be provided, and most online help content will be retired.
  • Another difficulty you may face is incompatibility with some of the newer programs and file formats.

If you’re using Office 2010, it’s probably a good time to upgrade your version of Microsoft Office.

Upgrade Options

The best way to protect yourself and your organization is to upgrade to a newer version of Office:

  • Cloud upgrade: Subscriptions to Microsoft 365
  • On-premises upgrade: Office Standard 2019

Microsoft 365

Microsoft 365 is an all-in-one cloud solution with a number of different licensing options to fit your organization’s needs. The best part about cloud-based applications is that you no longer have to worry about retirements, patches, and end of support. Cloud licenses are automatically updated with new features, new applications, and security updates. Many cloud subscriptions also include installed (or desktop) versions of the application, so you can have the same look and feel of the Office applications you are accustomed to using, but built with more robust features and benefits.

Microsoft Office Standard 2019

Microsoft Office Standard 2019 is the latest version of the on-premises version of the office suite and is a good option for you if you are not ready for the cloud version at this time. This version of Office includes Word, Excel, PowerPoint, Outlook, OneNote, and Publisher.

If you have any questions, please email us at support@sjtechies.com or call us at (856) 745-9990.

Shark Tank host, Barbara Corcoran loses $388,700 in phishing scam

South Jersey Techies

Barbara Corcoran of ABC’s “Shark Tank” has lost nearly $400,000 in a phishing scam this week. Corcoran told “People” that she was tricked as a result of an email scheme sent to her team.

The high-powered businesswoman told People that she received a scam invoice approving a real estate renovation, but she didn’t think twice about verifying it because she invests in real estate. It was only until her bookkeeper caught Corcoran’s assistant’s email was misspelled by 1 letter and it was later found to be the address used by the scammer.

“I was upset at first, but then remembered it was only money,” Corcoran told the magazine.

Corcoran’s assistant Emily Burke told CNN Business that the “Shark Tank” star wouldn’t provide any additional comment “at the advisement of her attorneys until the authorities are done investigating.”

However, Corcoran tweeted: “Lesson learned: Be careful when you wire money!” with a link to a TMZ story.

In addition to being an investor and a judge on the hit ABC show, Corcoran formerly owned the global real estate agency that shares her name. She sold it for $66 million in 2001.

Corcoran fell for a phishing scam. It’s common, too: Nearly 30,000 people reported being a victim of that type of scam last year. Together they reported nearly $50 million in losses, according to the FBI’s 2018 Internet Crime Report.

Phishing attacks are common methods of stealing usernames, passwords and money. Hackers pretend to be a trustworthy source to convince you to share personal data. To be safe, it’s important to make sure the sender is authentic before clicking on a link. Google has rolled out security protections that warns people of potential unsafe emails.

If you or your team have any questions or concerns please contact support at (856) 745-9990.



Hillary Clinton’s infamous email server: 6 things you need to know

Hillary Clinton’s use of a private email server when she served as US secretary of state has been a major issue for the 2016 presidential candidate. Here are the six most critical facts about it.

hillary_clinton3_3_3

The FBI recently wrapped up its investigation into Hillary Clinton’s use of a personal email server while she was serving as secretary of state. FBI director James Comey called the actions “extremely careless,” but recommended that no charges be brought against Clinton.

She is now the presumptive Democratic nominee for the upcoming presidential election in November, and her actions relative to the email server have become a hot-button issue among her opponents. The situation, however, is nuanced; and there are a lot of details to understand about the scenario. Here are the most important facts.

1. What happened?

While serving as secretary of state under President Barack Obama, Hillary Clinton used multiple private email servers to communicate regarding government business, according to the State Department. Additionally, it was revealed that Clinton never had a government (.gov) email address while she was serving in her post—we’ll talk about which email address she used in a moment—and her aides did not take any actions to preserve the emails sent through her personal account. This prompted an investigation by the FBI to determine if Clinton intentionally put classified information at risk.

2. Why does it matter?

Clinton handed over 30,000 emails to the State Department, of which 110 contained classified information at the time they either were sent or received, according to the FBI’s findings. During the investigation, though, Clinton asserted that none of the emails she sent or received were classified at the time. The biggest implication has been the potential threat to national security. While the contents of the emails have not fully been released, if they had contained sensitive information it could have possibly fallen into the wrong hands. As noted by the New York Times, Comey said it was “possible” that enemy foreign governments had accessed Clinton’s personal email account.

The second biggest implication is that of transparency. The Federal Records Act requires that all communication in certain branches of government be recorded on government servers, and it forbids the use of a personal email account for government business, unless those emails are then copied and archived. However, there are a lot of technicalities involved, and there is evidence that other government officials had violated the act. As Alex Howardwrote for the Sunlight Foundation, there is also evidence that Clinton tried to control the discoverability of the emails under the Freedom of Information Act (FOIA), which could set a precedent for limiting public access to government records. It is also believed that Clinton deleted 31,000 emails deemed personal in nature before turning the emails over to the State Department.

3. When did it start?

When she was appointed secretary of state in 2009, Clinton began using the email address hdr22@clintonmail.com, tied to a personal server. Clinton’s personal email server was first discovered in 2012, by a House committee investigating the attack on the American Consulate in Benghazi. In 2013, hacker Guccifer claimed to have accessed Clinton’s personal email account and released emails that were allegedly related to the Benghazi attack.

The next year, in the summer of 2015, the State Department began asking Clinton for her emails correspondence, and she responded by delivering boxes containing more than 30,000 printed emails. In early 2015, the New York Times reported that Clinton had been using her personal email exclusively, and never had a government email address. A federal watchdog group issued an 83-page report condemning the “systemic weaknesses” of Clinton’s email practices in May. On Tuesday, the FBI concluded its investigation and recommended against any charges.

4. What tech was used

When Clinton was running for president in 2008, she had a private server installed at her home in Chappaqua, New York. The domains clintonemail.com, wjcoffice.com, and presidentclinton.com, which were registered to a man named Eric Hoteham, all pointed to that server. In 2013, a Denver-based IT company called Platte River Networks was hired to manage the server, but wasn’t cleared to work with classified information. The company executivesreceived death threats for taking on the contract. It was later discovered that multiple private servers were used for Clinton’s email.

Clinton used a BlackBerry phone to communicate during her tenure as secretary of state, including sending and receiving emails through her private server in New York. The State Department expressed concern about the security of the device. Clinton had requested the NSA provide a strengthened BlackBerry, similar to the one used by President Obama. But, her request was denied. Instead, the NSA requested that Clinton use a secure Windows Phone known as the Sectera Edge, but she opted to continue using her personal BlackBerry.

5. Will she be prosecuted?

Right now, it’s too early to tell whether or not Clinton will be charged for her use of private email servers. While Comey’s recommendation that no charges be brought will likely weigh in the decision, it is ultimately up to the US Department of Justice to make the call. However, a recent Politico analysis of multiple, similar cases spanning the past 20 years, seem to point to an indictment being “highly unlikely.” According to a former senior FBI official quoted in the analysis, the Justice Department tends to avoid prosecution in cases that are not “clear-cut.”

6. What can businesses and IT leaders learn?

The first lesson that IT can learn from this situation is that transparency is critical, at all levels in your business. This isn’t to say that the CEO should be broadcasting his or her emails to all employees every week, but steps should be taken to ensure that information can be accessed if need be. As part of adigital leak protection program, security expert John Pironti said that organizations need to know if users are using a personal email account to conduct business.

“This behavior is often a violation of acceptable use policies and can expose an organization’s sensitive information to unsecured systems and e-mail accounts,” Pironti said. “Without this visibility an organization may not be aware that their intellectual property, customer data, or sensitive data assets are not being protected appropriately and they also may be in violation of contractual agreements with their clients regarding the security of their data as well as regulatory requirements.”

The second takeaway for IT is that policies should be enforced from the top down. Sure, a CXO may get their support tickets expedited, but that doesn’t mean that exceptions should be made that could compromise the security or integrity of the organization for the sake of comfort or convenience. Leaders should model the policies that are in place to showcase the importance of adhering to them, especially regarding security and privacy policies.

Finally, the importance of records management should not be overlooked. In Clinton’s case, since multiple servers were used, the FBI had to piece together “millions of email fragments” before they could look into them. Proper labeling and management of all records will make for a more cohesive environment and assist in accountability.

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Hacker collects 272m email addresses and passwords, some from Gmail

Security firm announces it has persuaded fraudster to give up database of email addresses along with passwords users use to log in to websites

hacking gmail

The internet on Wednesday gave you another reminder that everyone has been hacked.

Hold Security, a Wisconsin-based security firm famous for obtaining hoards of stolen data from the hacking underworld, announced that it had persuaded a fraudster to give them a database of 272m unique email addresses along with the passwords consumers use to log in to websites. The escapade was detailed in a Reuters article.

It might sound bad, but it is also easily mitigated.

The passwords and email addresses, which include some from Gmail, Yahoo and Russia’s mail.ru service, aren’t necessarily the keys to millions of email accounts. Rather, they had been taken from various smaller, less secure websites where people use their email addresses along with a password to log in.

People who use a different password for both their email account and, say, Target.com, won’t be affected. But those who tend to use the same password for multiple sites as well as their email should change their email password.

“Some people use one key for everything in their house,” Hold Security founder Alex Holden says. “Some people have a huge set of keys that they use for each door individually.”

Holden said there is no way for consumers to check if their emails were included in his firm’s latest find. In 2014, when his firm tried to set up such a service after obtaining a billion hacked login credentials, his site crashed.

The hacker appears to have been largely targeting Russian users. Some 57m of the email addresses were for the country’s largest email provider mail.ru, which claims 100 million monthly users. Around 40m of the addresses were Yahoo Mail, 33m Hotmail and 24m for Google’s Gmail service.

In this case, the hacker had been bragging on internet chat forums that he had a treasure trove of login credentials that he was trying to sell. Holden, who is fluent in Russian, said he wouldn’t pay for the data but would give him “likes” on various social media posts in exchange.

The hacker, who apparently is quite young, agreed. “We kind of call him the collector,” Holden says in a heavy Russian accent. “Eventually, almost everyone gets breached.”

Have questions?

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10 tips for spotting a phishing email

Phishing emails flow into inboxes year-round, especially during the holidays. Here are some clues to help your users spot “fishy” emails.

Every day countless phishing emails are sent to unsuspecting victims all over the world. While some of these messages are so outlandish that they are obvious frauds, others can be a bit more convincing. So how do you tell the difference between a phishing message and a legitimate message? Unfortunately, there is no one single technique that works in every situation, but there are a number of things that you can look for. This article lists 10 of them.phishing email

1: The message contains a mismatched URL

One of the first things I recommend checking in a suspicious email message is the integrity of any embedded URLs. Oftentimes the URL in a phishing message will appear to be perfectly valid. However, if you hover your mouse over the top of the URL, you should see the actual hyperlinked address (at least in Outlook). If the hyperlinked address is different from the address that is displayed, the message is probably fraudulent or malicious.

2: URLs contain a misleading domain name

People who launch phishing scams often depend on their victims not knowing how the DNS naming structure for domains works. The last part of a domain name is the most telling. For example, the domain name info.brienposey.com would be a child domain of brienposey.com because brienposey.com appears at the end of the full domain name (on the right-hand side). Conversely, brienposey.com.maliciousdomain.com would clearly not have originated from brienposey.com because the reference to brienposey.com is on the left side of the domain name.

3: The message contains poor spelling and grammar

Whenever a large company sends out a message on behalf of the company as a whole, the message is usually reviewed for spelling, grammar, and legality, among other things. So if a message is filled with poor grammar or spelling mistakes, it probably didn’t come from a major corporation’s legal department.

4: The message asks for personal information

No matter how official an email message might look, it’s always a bad sign if the message asks for personal information. Your bank doesn’t need you to send it your account number. It already knows what that is. Similarly, a reputable company should never send an email asking for your password, credit card number, or the answer to a security question.

5: The offer seems too good to be true

There is an old saying that if something seems too good to be true, it probably is. That holds especially true for email messages. If you receive a message from someone unknown to you who is making big promises, the message is probably a scam.

6: You didn’t initiate the action

If you get a message informing you that you have won a contest you did not enter, you can bet that the message is a scam.

7: You’re asked to send money to cover expenses

One telltale sign of a phishing email is that you will eventually be asked for money. You might not get hit up for cash in the initial message. But sooner or later, phishing artists will likely ask for money to cover expenses, taxes, fees, or something similar. If that happens, you can bet that it’s a scam.

8: The message makes unrealistic threats

Although most of the phishing scams try to trick people into giving up cash or sensitive information by promising instant riches, some phishing artists use intimidation to scare victims into giving up information. If a message makes unrealistic threats, it’s probably a scam.

9: The message appears to be from a government agency

Phishing artists who want to use intimidation don’t always pose as a bank. Sometimes they’ll send messages claiming to have come from a law enforcement agency, the IRS, the FBI, or just about any other entity that might scare the average law-abiding citizen. But here, government agencies don’t normally use email as an initial point of contact. That isn’t to say that law enforcement and other government agencies don’t use email. However, law enforcement agencies follow certain protocols. They don’t engage in email-based extortion—at least, not in my experience.

10: Something just doesn’t look right

In Las Vegas, casino security teams are taught to look for anything that JDLR—just doesn’t look right, as they call it. The idea is that if something looks off, there’s probably a good reason why. This same principle almost always applies to email messages. If you receive a message that seems suspicious, it’s usually in your best interest to avoid acting on the message.

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Five E-mail Etiquette Rules Every Professional Should Know

Tips and advice for making the best use of this medium.

email

E-mail is a great tool that has become both a blessing and a curse. Designed to enhance productivity in the workplace, it slowly had the reverse effect. Today, e-mail is ubiquitous, much easier to use, and often abused. It’s time to focus on how to turn e-mail back into an effective management tool for 21st century executives.

Don’t use it to do your thinking for you. Writing e-mails at work is not like doing calculus at school. At school you needed to show that your logic flow was part of the answer. With e-mail, assume no one is interested in how you came to your conclusion. They are only interested in what impacts them and their work and anything on which they need to take action.

Make your request clear. When publishers lay out a newspaper, they place the most important news “above the fold.” You should think the same way about your e-mails, especially when you are making requests. If you ask for something, always put that request, including names and dates related to it, in the first two or three sentences of your e-mail. Do not assume that the reader will read far enough to see the request buried in all of the detail.

Limit emotion of all types. Humor can cut through a lot of noise when you communicate, and it can help a team rally around a common thought or issue, but it rarely belongs in e-mail. This is especially true of sarcasm, which is very easy to misinterpret. The reader almost never understands what you are trying to communicate.

Use the save button before the send button. When we were young and got angry, people told us to count to 10 before saying anything. When you need to be cool and show that you have a levelheaded approach to problems, the last thing you want to do is send an e-mail. If you are writing an e-mail about an emotional or difficult topic, such as a performance review or a follow up to a contentious meeting, save the e-mail. Then, come back to it in 30 minutes or even the next day and decide whether you want to send at all.

Use the phone. These days, an e-mail lasts forever and there is no such thing as privacy in the workplace. In many cases, the laws and regulations governing publicly held companies require strict adherence to document retention rules. If you don’t want someone else to read what you wrote, don’t send it via e-mail. Also, if the subject matter you want to discuss is important and sensitive or personal, a phone call or face-to-face discussion is always the better option.

The bottom line. E-mail is a great tool for communicating, although we are never as effective as we think we are going to be. Remember to stop and think before hitting “send.”

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Office 365 Exchange Online

 

Work smarter, anywhere, with hosted email for business.

Security and reliability

Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protect mailboxes. Get a Exchange Online Protection Trial or Office 365 Professional Trial to see how good it works. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguard your data. And with a guaranteed 99.9% uptime, financially-backed service level agreement, you can count on your email always being up and running.

Stay in control

Maintain control over your environment while gaining the advantage of hosting your email on Microsoft servers. Manage your organization efficiently with the Exchange admin center, an easy-to-use, web-based interface. Run In-Place eDiscovery across Exchange, SharePoint, and Skype for Business data from a single interface through the eDiscovery Center. With mobile device policies, you can create approved mobile device lists, enforce PIN lock, and remove confidential company data from lost phones. And IT-level phone support is available to you 24 hours a day, 7 days a week.

Easy to use and maintain

It’s easier than ever to provide your users with the business email they need to stay productive. Automatic patching eliminates the time and effort of maintaining your system. Give your users an In-Place Archive, so they can keep all their important data in one place. And provide them with anywhere access to email, calendar, and contacts on all major browsers and across devices. Integration with Outlook means they’ll enjoy a rich, familiar email experience with offline access.

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To learn more and how Office 365 Exchange Online can benefit your business please contact South Jersey Techies, LLC. South Jersey Techies, LLC is a certified Small and Midmarket Cloud Solutions Microsoft Partner.

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Set Up Microsoft Exchange E-Mail on iPhone

Set Up Microsoft Exchange E-Mail on an Apple iPhone, iPad, or iPod Touch3

You can set up Exchange e-mail on an Apple iPhone, iPad, or iPod Touch. When you set up an Exchange account on your device, you’ll be able to access and synchronize your e-mail, calendar, and contacts. If you have a different device, or if you want to connect using POP or IMAP.

How do I set up Microsoft Exchange e-mail on an Apple iPhone, iPad, or iPod Touch?


  1. Tap Settings > Mail, Contacts, Calendars > Add Account.
  2. Tap Microsoft Exchange.
  3. You don’t need to enter anything in the Domain box. Enter the information requested in the Email,Username, and Password boxes. You need to enter your full e-mail address in the Email and Usernameboxes (for example, tony@contoso.com).
  4. Tap Next on the upper-right corner of the screen. Your iPhone will try to find the settings it needs to set up your account. Go to step 7 if your iPhone finds your settings.
  5. If your iPhone can’t find your settings, you’ll need to manually look up your Exchange ActiveSync server name. For instructions for how to determine your Exchange ActiveSync server name, see the Finding My Server Name section below.
  6. In the Server box, enter your server name, and then tap Next.
  7. Choose the type of information you want to synchronize between your account and your device, and then touch Save. By default, Mail, Contacts, and Calendar information are synchronized.
    Caution:
    If you’re prompted to create a passcode, tap Continue and enter a numeric passcode. If you don’t set up a passcode, you can’t view your e-mail account on your iPhone. You can set up a passcode later in iPhone Settings.

Finding My Server Name


If your email program isn’t able to automatically find your Exchange ActiveSync server name, you may need to look it up.

  1. Sign in to your e-mail account using Outlook Web App. For help signing in, see How to Sign In to Outlook Web App.
  2. If you’re connecting to an Exchange mailbox, your Exchange ActiveSync server name is contained in the address bar in your browser when you are signed in to Outlook Web App, but without the leadinghttps:// and without the trailing /owa. For example, if the address you use to access Outlook Web App is https://mail.contoso.com/owa, your Exchange ActiveSync server name is mail.contoso.com.
  3. If you’re unable to connect to your mailbox using the information earlier in this section, you can try using the server name value that you can view in Outlook Web App options. Do the following:
    1. In Outlook Web App, click Options > See All Options > Account > My Account > Settings for POP, IMAP, and SMTP access.
      Note:
      Although you’re not setting up a POP3 account, you will use this value to determine your Exchange ActiveSync server name.
    2. Under POP setting, view the value for Server name.
    3. Try setting up your email using the server name listed on your options page. For example if the value for Server name under POP setting is mail.contoso.com, try using mail.contoso.com as your Exchange server name.

What else do I need to know?

  • If you’re prompted to create a passcode and don’t create one, you won’t be able to send and receive e-mail.