Apple has updated its software for iPhones to address a critical vulnerability that independent researchers say has been exploited by notorious surveillance software to spy on a Saudi activist.

Researchers from the University of Toronto’s Citizen Lab said the software exploit has been in use since February and has been used to deploy Pegasus, the spyware made by Israeli firm NSO Group that has allegedly been used to surveil journalists and human rights advocates in multiple countries.

The urgent update that Apple (AAPL) released Monday plugs a hole in the iMessage software that allowed hackers to infiltrate a user’s phone without the user clicking on any links, according to Citizen Lab. The Saudi activist chose to remain anonymous, Citizen Lab said.

Apple credited the Citizen Lab researchers for finding the vulnerability.

“Attacks like the ones described are highly sophisticated, cost millions of dollars to develop, often have a short shelf life, and are used to target specific individuals,” Ivan Krsti?, head of Apple Security Engineering and Architecture, said in a statement.

Krsti? said Apple rapidly addressed the issue with a software fix and that the vulnerability is “not a threat to the overwhelming majority of our users.”

Still, security experts encouraged users to update their mobile devices for protection.

In a statement, NSO Group did not address the allegations, only saying, “NSO Group will continue to provide intelligence and law enforcement agencies around the world with life saving technologies to fight terror and crime.”

The firm has previously said its software is only sold to vetted customers for counterterrorism and law enforcement purposes.

Researchers, however, say they have found multiple cases in which the spyware was deployed on dissidents or journalists. In 2019, Citizen Lab analysts alleged that Pegasus was used on the mobile phone of the wife of a slain Mexican journalist.

In a lawsuit filed in 2019, Facebook accused NSO Group of being complicit in a hack of 1,400 mobile devices using WhatsApp. (NSO Group disputed the allegations at the time.)

The proliferation of easy-to-use mobile hacking tools has given governments around the world a new and stealthy means of targeting adversaries. Sophisticated spyware made by NSO Group and other vendors has been reportedly used from Uzbekistan to Morocco.

The surge in spyware prompted a United Nations panel of human rights experts in August to call for a moratorium on the sale of such surveillance tools. The UN panel said the ban should remain in place until governments have “put in place robust regulations that guarantee its use in compliance with international human rights standards.”

New features make Office and OneDrive the best place to work on iPad and iPhone

More and more, people around the world are working on the go, changing locations and devices as they create and collaborate with others throughout their day. As they work across their PCs, Macs and mobile devices, they expect an uncompromising experience that is familiar yet optimized for the device they are using.

Microsoft is committed to providing best in class experiences on all devices, and today, we are proud to share with you a set of new Office capabilities across Word, Excel, PowerPoint, and OneDrive on iOS that will delight and make iPad and iPhone users more productive than ever before.

Real-time co-authoring in Word, Excel, and PowerPoint on iOS – We live in a world where we’re often collaborating with multiple people in different locations and Office 365 provides the broadest and deepest toolkit for collaboration between individuals, teams, and entire organizations. Using real-time co-authoring, colleagues, friends, and family can contribute to and edit documents simultaneously in the Word, Excel and PowerPoint iOS apps. This allows you to know who else is working with you in a document, see where they’re working, and view changes automatically within seconds. The co-authoring experiences are also available in Office Online and the latest versions of Word, Excel and PowerPoint on the PC and Mac, all made possible by storing your documents in OneDrive or SharePoint.

Drag and drop files anywhere with OneDrive – Sometimes your files can get scattered between different folders or even services and applications. Now it’s easier than ever to organize and rearrange your files. You can drag files in between folders in OneDrive and, if your teammates use SharePoint to work together, you can even drag OneDrive files to a SharePoint site giving them immediate access. On iPad, you can also drag files from other apps, such as iMessage, into your OneDrive and drag files out of your OneDrive to other apps.

Drag and drop content between Word, Excel, PowerPoint, and OneDrive on iPad – One of the most common and powerful tasks when creating content is pulling in text, photos, graphs, and other objects from different sources. Now you can pull in content with ease on your iPad with drag and drop support in Office and OneDrive. Easily drag and drop objects from OneDrive or from one Office app to another.

OneDrive Files app support – Today we’re also announcing native support for the Files app in iOS 11. OneDrive integration with the Files app allows you to access, upload, edit, and save your content to OneDrive or SharePoint from apps that support Files app integration. You can also tag and favorite your OneDrive and SharePoint files from within the Files app.

OneDrive redesigned to find the files that matter – The OneDrive iOS app has been redesigned from the ground up with a new layout that uses your screen space more efficiently allowing you to find your files faster. It’s easier to scan across file names, see the information that matters to you, and sort files how you want. New metadata is visible in the list view, so you can easily identify new files and files that have been shared.

Universal link support for shared files – Being able to seamlessly share and securely access files is essential for teamwork. Previously when you received a link to a shared file, you would be directed to a browser and prompted to re-authenticate. Today, we are announcing universal link support, which will open the document directly in the Word, Excel, or PowerPoint iOS apps. Further, if you don’t have a supporting application for the file, you’ll be directed to the OneDrive app to preview the file.

Preview 130+ file types in your OneDrive app – You and the people you work with use a variety of different file formats, but when you’re on your mobile device you might not have access to the native applications for those files. Now, the OneDrive iOS app creates crisp thumbnails and supports large previews of over 130 file types, including Adobe Photoshop and Illustrator, RAW, 3D objects, and high-precision DICOM images. OneDrive lets you open, view, and share all of your files without leaving the app.

New accessibility features for Word, Excel and PowerPoint on iOS 11
The VoiceOver rotor in iOS improves navigation and the accessibility of content. For example, you can use the built-in rotor on iOS to navigate line-by-line or word-by-word and change the speed at which VoiceOver speaks. The new Office-specific rotors also let people with vision impairments navigate more efficiently in Word across tables and links, slides in PowerPoint, and sheets in Excel.

Users can also leverage larger text options in accessibility settings to modify the text size in the core Office apps. Visit the support pages for Excel, Word, and PowerPoint to learn more.

You can use take advantage of these new capabilities in the coming days by updating the Word, Excel, PowerPoint, and OneDrive apps in the Apple App Store.

The 10 best features you won’t be able to live without

Ready for some new iPhone and iPad features? iOS 11 is now out of beta and ready for the public. Here are the best features that came with it.

Get ready to back up your iPhone and iPad: iOS 11 is here. Apple released the latest version of its mobile operating system on Tuesday, introducing us to a handful of brand-new features. In fact, this version of iOS feels like the most ambitious version of iOS that Apple has launched in a while. Here are the best new features that we already can’t live without. 

Siri’s new tricks

Siri is one of those features that keeps getting better with each software upgrade, and iOS 11 is no exception. This time, Siri gets a new voice, plus a super-helpful visual interface that lets you even edit your voice request with text input. And now, Siri is able to translate phrases for you—it can process English to Chinese, French, German, Italian, and Spanish. Apple said that it will add more languages in the months to come.

Customizable Control Center

Currently, Control Center in iOS 10 takes up two panels, so you have to navigate to the second panel to access volume controls. However, iOS 11 brings everything back to a single screen and relies more on 3D Touch. Not only that, but you can also customize which controls you’d like to have on there. You can add new controls to quickly access your Wallet, turn on Low Power Mode, and even start Screen Recording—an all-new feature for iOS.

New Live Photo effects

Apple has given us more reasons to want to take Live Photos, those GIF-like moving images. In iOS 11, you can add effects to your Live Photos after you take them. Find a Live Photo on your camera roll and then swipe up. You will be able to add a looping effect to your photo or make it “bounce” back-and-forth, similar to an Instagram Boomerang. You can also make it a long exposure shot for better photos of low-lit scenarios.

Drag-and-drop on iPad

iOS 11 makes for better multitasking on iPad. Now you can drag-and-drop images, links, and files between apps that are open side-by-side, either in Split View or Side Bar mode. In fact, you can drag-and-drop an app from Dock onto Side Bar mode, and drag that secondary app from the right to the left side of the screen.

Markup your screenshots

Everytime you take a screenshot in iOS 11, it will automatically remain floating on the lower left. You can swipe it offscreen to save it to your camera roll as per usual, or you can tap on it to go into Markup. So now, you can add handwritten notes or comments either with your finger or with your Apple Pencil if you’re using an iPad Pro.

Social profiles in Apple Music

Apple Music gets social in iOS 11. Taking a page from Spotify, Apple Music members now have a profile on the streaming app. You can use your profile page to showcase your favorite playlists, as well as the albums you’ve recently listened to. You can also follow friends on Apple Music, and their profile photo will show up next to the albums they’ve listened to. However, there is currently no way to listen to music on private or secret mode, so be ready for your Apple Music followers to get a glimpse at all your guilty pleasures.

Do Not Disturb While Driving

This feature could be a real life-saver. iOS 11 also introduces “Do Not Disturb While Driving” so that the screen goes totally dark when you’re on the road. You can activate this mode manually via Control Center or have it turn on automatically whenever you’re connected to CarPlay or a car’s Bluetooth. In addition, you can go into your Do Not Disturb Settings to setup an automatic response to all your incoming texts to alert people that you’re driving and will get back to them as soon as you arrive.

Document scanner in Notes

There’s no reason to run to the office scanner anymore, thanks to iOS 11. Using the Notes app you can now press the plus (+) sign to access an all-new document scanner. You can scan several documents at once and apply different filters. The scans can be saved inside your Notes, and you can also export them as PDF files that are Markup-friendly, so you can add your signature and send it back.

Search for handwritten Notes

Another cool feature that iOS 11 brings to Notes is the ability to search for things you’ve written our by hand. If you prefer to take notes using your finger or your Apple Pencil on iPad Pro, they are now searchable. 

QuickType keyboard improvements

iOS 11 also makes significant improvements to the software keyboard. On iPhone, you can press-down on the globe icon and choose one-handed mode. This will bring all the keys closer to either the left or right side of the screen to make it easier to type with one hand. You can also make one-handed mode your default keyboard by going into Settings. For iPad, you can now type numbers, symbols, and punctuation marks without switching to a secondary keyboard. Simply flick down on the key to insert the character you need. 

What we’re still waiting for

Apple previewed a lot of new features for iOS 11, but not all of them are yet available. Here’s a quick look at what’s to come later this fall.

1. Apple Pay Cash for sending or receiving cash within Messages

2. Indoor maps for Apple Maps to help you navigate popular shopping centers and major airports worldwide. 

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With new apps like Files, a desktop-like Dock and countless smaller tweaks and advances, Apple’s new mobile OS offers plenty of enhancements.

Apple’s upcoming iOS 11, already in public beta and due out this fall in its final form, delivers numerous improvements and changes for iPad and iPhone users. These include a host of new enterprise-useful features — especially for the iPad — as well as a variety of tweaks that will almost any user.

Here’s a rundown of the 50 or so most important things you need to know to get the most from Apple’s mobile platform.

Augmented reality

Apple’s newly introduced ARKit framework lets developers create augmented reality experiences that can be accessed using compatible (A9- and A10-processor-powered) iOS devices — meaning iPhones and iPads released since September 2015. The software only recognizes horizontal planes today, but this will change in the future, and it’s expected to help companies explore new opportunities, from online retail to gaming to unified communications. Apple’s AR partners include Valve/SteamVR, Unity and Epic Games.

What’s critical here is that hundreds of millions of devices will immediately support AR once iOS 11 ships, making this an extremely viable VR platform development opportunity.

Machine intelligence

iOS 11 carries numerous smart features, all wrapped up in Apple’s ultra-private secure shells, in which your identity is protected by technologies including differential privacy. That commitment to privacy means Apple has been crafting smart solutions that work on a device rather than by sharing data with the less secure cloud. Apple also introduced Core ML, a general-purpose machine-learning framework that developers can use to integrate machine learning inside their apps. Here are some of the ways Apple has applied A.I. and machine learning in iOS 11:

• When you type, the keyboard will suggest words you may have looked at recently, such as restaurant or place names or locations viewed in Safari or Messages.
• The People folder in Photos becomes more accurate, and information about your friends will sync across all your Apple ID logged-in devices.
• Photos can now recognize even more “Memories” events, including things such as nights out and anniversaries.
• Based on what you are doing in other apps, iOS 11 can provide personalized recommendations in Safari, Maps, Messages and News.

Siri is the voice assistant front end to Apple’s systemwide machine intelligence. The latter is what gives Siri the capacity to make recommendations based on what you’ve been doing. iOS 11 adds several Siri-specific improvements.

• Siri translation: Siri can now translate conversation between English, Chinese, French, German, Italian and Spanish.
• Siri Kit improvements: Developers can use the SiriKit framework to integrate Siri support inside apps for ride scheduling, bill payments, banking, messaging, image search, VoIP calls, workouts, car controls and to-do lists.
• Type to Siri: You can now choose to type your Siri requests rather than speak them. To do so, you must first enable the feature in Settings>General>Accessibility>Siri. Then toggle Type to Siri to On (green).

iPad Pro replaces more PCs

Apple has called the PC a “truck” and declared the iPad Pro to be the “only computer” you need. That said, it’s fair to note that while Apple’s tablets can replace computers in some situations, they can’t yet do so in all cases. Apple’s response has been to introduce numerous iPad-only improvements in iOS 11 that make the device far more productive. That means you’ll likely see Apple’s tablets replacing PCs in more scenarios.

• The Dock: The new, customizable Dock holds up to 15 apps (or folders containing apps). Three additional slots to the right of the Dock show a trio of the most recently used apps. You get to the Dock by swiping up from within any application.
• Drag and drop: You can select a single item by tapping it, and if you continue to hold it — and then tap one or more additional items — you can select a number of items. You can then bring up the Dock, tap an app and place those items you selected on/in the app. This feature also works with the newly introduced Files browser (see below). Together, Files and drag-and-drop make working on an iPad feel much more like working on a computer than on a giant iPhone.
• Split View: Apple has refined Split View on the iPad, introducing a new feature it calls Slide Over. It works like this: Summon the Dock by swiping up the screen (from within any app); you can then tap an app icon and drag it to the right side of the screen to open a narrow version of it. This makes it easy to switch between apps using the Dock and Split View. (If you have a keyboard, you can switch apps using the Mac-familiar Command-Tabbuttons.)
• App Switcher: When you look at Control Center (swipe all the way up) you’ll also see Apple’s revised App Switcher. Here you’ll find thumbnails showing all your most recent apps and workspaces, giving you easy access to those you want. You’ll spend less time in the Home screen and more time working in the apps you need.
• Apple Pencil: Tap the screen to instantly open Notes and begin writing. In other Apple apps, you can tap the screen to create an Instant Markup that lets you annotate a PDF or screenshot.

Files: iOS gains a file system

The new Files app delivers something we’ve been hoping for since iOS first appeared in 2007: a file system. Open it up and you’ll find a Search bar and three different areas: Locations, Favorites and Tags.

Locations lets you access files held in iCloud Drive, on your device or the trash (if they were recently deleted). You can also bring in files held in third-party services such as Dropbox.

Favorites is self-explanatory, but Tags is interesting: When you tap the Share item for any file, you’ll find a new +Tag item to the right of the file name at the top of the screen. Tap this and you can assign a new tag to the file. If you haven’t started using tags, you probably should, since they will help you find items across all your Apple devices.

Files also provides several other features:

• Create a new folder and use iOS 11’s improved drag-and-drop support to drag multiple itemsinto it.
• Sort files by name, date, size and tags.
• Skip between list and icon-based views.
• Drag items to other apps.
• Long-press an item and you can Copy, Rename, Move, Share, Tags, Info, or  Delete it in the popover menu that appears.

Enterprise deployment — simplified

iOS 11 brings changes designed to make it easier to deploy Apple devices across the enterprise. Meanwhile, enterprise-focused Apple partners such as Deloitte, IBM, Cisco and JAMF now provide iOS deployment expertise and technologies as a service.

Among the enterprise deployment highlights in iOS 11:

• MDM services can push iOS updates to supervised devices, even if they’re locked.
• You can add any device to the Device Enrollment Program.
• MDM commands can be set to execute only when a device has a wired connection — saving on corporate bandwidth.
• A new restriction forbids enterprise users from adding their own VPN.
• You can now enable signing and encryption in Mail and Exchange separately; before you could only enable signing and encryption at once.
• Sysadmins can now configure home screen layout and app installs on Apple TV.
• You can easily integrate Cisco Spark and WebEx meetings into iOS 11 apps.

A faster, smarter Safari

Quick and easy browsing of the web has bolstered Apple’s success since the iMac arrived in 1999, so the latest iteration of Safari in iOS will affect millions of users. The focus this year is on speed (you’ll like the faster scrolling) and security.

The security enhancements will likely have the biggest effect on users. These include better, easier cookie blocking and Intelligent Tracking Prevention, which uses built-in machine A.I. to reduce cross-site tracking by identifying and limiting this practice.

Safari supports a new video codec, HEVC (H.265). This will mean higher-quality video at much lower file sizes compared to the older H.264.

The browser’s search bar now allows you to track flights and define words.

PDF creation using the browser is also improved: Just tap Share and choose Markup as PDF to make a PDF you can annotate.

Finally, like the High Sierra version of the browser, Safari on iOS adds support for WebRTC. This opens the doors to cross-platform, browser-based video collaboration.

Business Chat bots

Apple at WWDC 2017 in June announced a key partnership with Nuance to create a bot-based customer service ecosystem for Messages, called “Business Chat.”  Apple’s plan is to integrate Nuance’s Digital Customer Engagement Platform with Apple Business Chat. This will enable new breeds of A.I.-based intelligent assistants in Messages and means you’ll see a little messages icon pop up on brand websites and in search results. Nuance’s asynchronous messaging tech is already used across other messaging platforms that support bots. Major companies, including Bank of America, Domino’s, FedEx and USAA, already use Nuance’s solution.

Enterprises exploring B2C or B2B bot technologies will find that Apple’s solution lets customers find your business and start conversations from Safari, Maps, Spotlight and Siri using tens of millions of mobile devices.

Your iOS, your Control Center

Every iOS user already interacts with Control Center. Swipe up and you can invoke numerous items for quick access. iOS 11 sees significant improvements here, including a redesign that combines everything in one window, brings in a range of new functions, and lets users choose which tools are available in their Control Center (Settings>Control Center).

This customization is limited, however; you can’t add third-party widgets at this time, and you cannot remove certain tools, such as those for Airplane Mode, Wi-Fi, AirDrop, Rotation Lock, AirPlay and Music.

Control Center has another handy talent: You get 3D Touch-like interaction even when using a device that doesn’t support 3D Touch. Force-touch the Torch widget and slide your finger to increase brightness, or touch, hold and slide the timer widget to very swiftly set a time, even if you’re using an iPhone SE.

Mightier Maps

Maps continues to improve, with features such as the introduction of new AR-like city flyover views. These use your iOS device’s camera and sensors to track your position and move you around 3D representations of key cities, such as London or New York. To explore these views, search for a major city and look for a Flyover button. Tap this to access the view. (Not every city is supported, so if the city you chose doesn’t have the button, keep trying.)

It’s an engaging feature that offers more potential as additional cities are added, but Apple has also worked hard to make Maps more effective for getting quickly from point A to point B. iOS 11 offers indoor maps for shopping malls, for instance, as well as airports and transit hubs. It also includes these key items:

• A Do Not Disturb When Driving feature designed to keep you from getting distracted by incoming Notifications while behind the wheel.
• A new Lane Guidance feature that shows you the correct highway lane to be in to make the turns you need to stay on course.
• A speed limit display in Maps, beginning with those posted for U.S. roads.
• A new “Light Guidance” mode that provides a bird’s-eye view so you can better scout out the journey ahead when using Maps for travel instructions.
• A new way to access zoom mode: Just double tap a Map and, while keeping your finger pressed into the display, move your finger up and down to zoom in and out.

Let’s work (better) together

No one really likes jumping through hoops to make devices work together. iOS 11 makes this a lot easier:

• Automatic setup: Got a new iOS device? Just hold it near an iOS 11 device (or High Sierra Mac) you already own and are logged into using your Apple ID. Many of your personal settings, preferences and iCloud Keychain passwords will be carried over to your new device, so it is ready to use, fast.
• Instant Wi-Fi: iOS 11 users can approve others to use their Wi-Fi network by holding the devices close together, authorizing them, and transferring the password automatically. This should help schools and enterprises more easily manage routine Wi-Fi password changes.
• QR Code scanning: The Camera app will automatically scan and understand QR codes. Point your device at the code, tap to focus, and a notification box will let you respond to that code. This will come in useful for automatic setup of things such as Wi-Fi networks, HomeKit devices, contact cards, website URLs and more.
• Core NFC: This new iOS 11 framework lets developers create apps that can read NFC tags. It’s a little limited at the moment — it only works one-way, so you can use it to access information about museum exhibits and visitor attractions rather than for more sophisticated payment systems.

The image thing

Apple’s been working hard to improve your images. Last year’s introduction of the bokeh effect in the iPhone 7 Plus was a great example of this, since it basically put a pro-photo portrait camera in your pocket. iOS 11 maintains this tradition:

• The biggest enhancement is introduction of support for the HEIF photo format. Based on the video-focused HVEC format, HEIF is capable of saving images around half the file size of JPEGs but at much higher quality (up to 16-bit, versus 8-bit).
• Apple has developed a way to transcode images from HEIF to JPEG on the fly, without performance degradation.
• If you use an iPhone 7 Plus, Portrait Mode in iOS 11 supports optical image stabilization and HDR, so you can expect much better images in low light.
• Apple has also added new filters to improve images, including one designed to make skin tones appear more natural.
• Live Photos gains several improvements. Not only can you now share these live moments with others as GIF files (or as an mp4 on Android), but you get to choose the key image and can apply three new effects: loop, bounce and long exposure. (The latter blurs anything that’s moving within a frame so you can focus on the subject).

Document scanning and Notes

Apple’s Notes app spent years in the wilderness before getting much attention. By the time iOS 10 arrived, Notes had already become a sort of low-budget replacement for Evernote, but it gets much more versatility in iOS 11. Certainly, for business users it has become an excellent tool to keep receipts and other expenses in one place when traveling:

• You can scan documents from within a Note; just tap the plus sign and choose Scan Documents, then point your device until the document is in focus and highlighted by a yellow tint. You can then keep, share or even sign the scan (the latter on the iPad Pro using an Apple Pencil).
• Apple has added the capacity to draw inside Notes using the familiar sketch tools interface from the iPad.
• You can pin notes to the top of your list, more easily search through your notes, and quickly place notes within subject folders.

A few more things

There are many more improvements within iOS 11, including a one-handed keyboard option, person-to-person payments within Messages, the capacity to record and broadcast what’s happening on-screen, and App Offloading, which lets you delete an app you don’t use often while keeping the app data. When you need it, just download the app again to use that data. You’ll also find improved screenshot annotation and significant additions to CareKit and ResearchKit, which provide a platform for health and medical equipment developers.

If this has whetted your appetite enough to try iOS 11 for yourself, you can register to join Apple’s iOS 11 Public Beta program. Otherwise, wait until the final version arrives, when the bugs should have been ironed out.

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If you use Wi-Fi on your iOS device, get this security update

The tech giant says there is a new cyber threat, but has taken steps to thwart the attack.  According to the reports, “Apple has now issued a critical security patch for all iOS devices and for Mac computers against a potential hack that could come remotely via Wi-Fi.”

The virus is being considered a potentially serious threat, so the company is urging users to install the updates to protect their devices.

The latest cyber threat is also a risk to Android device users, but Google has taken steps as well to block the virus.

“The vulnerability also has the potential to attack Android devices, but Google issued its own security patch earlier this month.”

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5 things to do before giving an old iPhone or iPad to your kid

Don’t hand over an aging iOS device to your eager youngster before doing a little kid-proofing first.

Like it or not, little kids love iPhones and iPads. They love to look at them, they love to tap and swipe the screen, they love playing iPhone games, and most of all, they love watching videos on them. (“Curious George” is my daughter’s favorite—for this week at least.)Giving your little ones a hand-me-down iOS device is an easy way to satisfy their desire for a screen of their own—my kid is the proud owner of an iPhone 3GS and a third-generation iPad.That said, you shouldn’t hand over your old iPhone or iPad without doing some kid-proofing first. Read on for five ways to prep an aging iPhone or iPad for your youngster, from wiping your data and setting up a child’s iCloud account to blocking web access and keeping her from racking up in-app charges on your credit card.

Wipe your old data

Before you hand over your old iPhone to your kids, you’ll want to make sure any and all of your personal data has been wiped clean. The best way to do so is to perform a “factory” reset, which wipes the iPhone’s storage and returns it to its factory settings.

Make sure to back up and then wipe your data before handing over your old iPhone to your child.

Naturally, you should first make sure you’ve backed up any old iPhone or iPad data you want to preserve. You may already have taken care of this step if you’ve previously upgraded to a new iPhone or iPad and restored your data from iCloud. If not, tap Settings, tap your iCloud profile, then tap iCloud > Backup > Back Up Now. You can also back up your old iPhone or iPad by connecting it to your Mac or PC and syncing it with iTunes.

Once you’re satisfied that your data is safe and sound, go ahead and wipe the device. Tap Settings > General > Reset > Erase All Content and Settings. Once the reset is complete, your old iPhone or iPad will return to its factory settings, just like the day it came out of the box.

Create a child’s iCloud account

While it may seem a little soon to, say, create an Apple ID for a toddler, take it from me: it won’t be long before your onesie-clad cutie is walking, talking and pleading for an iPhone upgrade—and when that happens, it’ll be easier to migrate her data and apps if she already has her own iCloud account.

Just because your child is under 13 doesn’t mean she can’t have her own iCloud account and Apple ID.

Even if your kid is younger than 13 years old, she can still have her own iCloud account and Apple ID. All you need to do is create the account under iOS’s “Family Sharing” umbrella. With her iCloud account, your child will be able to sign in to an old iPhone or iPad, download apps, and even purchase items from the App Store—only with your approval, of course.

Prepare for removal of PPTP VPN before you upgrade to iOS 10 and macOS Sierra

System administrators preparing for iOS 10 and macOS Sierra should stop using PPTP connections for VPN. Learn about alternatives you can use to protect your data.

If you’ve set up a PPTP VPN server, iOS 10 and macOS Sierra users won’t be able to connect to it. iOS 10 and macOS Sierra will remove PPTP connections from any VPN profile when a user upgrades their device.

Even though PPTP protocol is still available on iOS 9 and earlier or OS X El Capitan and earlier, we don’t recommend that you use it for secure, private communication.

Alternatives to PPTP connections for VPN

Try one of these other VPN protocols for user-based authentication that are more secure:

• L2TP/IPSec
• IKEv2/IPSec
• Cisco IPSec
• SSL VPN clients on the App Store such as those from AirWatch, Aruba, Check Point, Cisco, F5 Networks, MobileIron, NetMotion, Open VPN, Palo Alto Networks, Pulse Secure, and SonicWall

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Mobile devices are almost universal in the enterprise in 2016. Tech Pro Research conducted a survey to see what devices employees are using for work, and how safe these devices are.

In new research conducted by Tech Pro Research, 98% of respondents said they use mobile devices for work. Smartphones and laptops were the most common, with 94% of respondents who use mobile devices using them. 74% of mobile device users said they work with tablets. Wearables haven’t found a widespread usage base in the workplace, with only 14% reporting using them. When users rated the security of devices based on vendors, Apple got the best ratings in all categories.

For smartphones Apple’s high ratings could be partially attributed to familiarity since 67% of respondents said employees at their company use iPhones. Only Samsung was close to Apple in terms of prevalence, and the company was way behind Apple in security ratings.

Apple also had the largest share of tablet use, and the highest security rankings, among respondents. 53% said they and their colleagues use iPads and 46% of users ranked security as very good or excellent.

Dell was the most popular brand among respondents, in terms of use for work, but it got third place in security ratings.

Security on wearables appears to still be developing, based on the mediocre security ratings among all brands, and the fact that security feature usage isn’t the norm for wearables yet.

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iOS 9.3 offers several features that might appeal to business-oriented Apple users.

Apple introduced a new version of iOS on Monday. The update includes several new features, including updates to CarPlay and HealthKit, as well as a feature to make it easier for iPads to be used in schools for educational purposes. There are several other new features which are particularly appealing to the business-oriented user.

Here are 3 new features business users should check out.

Night Shift

The proliferation of devices like tablets and smartphones means that some sort of screen is never far away. For many, looking at a screen is the first and last thing they do in the morning and evening.

The problem with that is screens emit blue light, which reduces the amount of melatonin produced in the body. Melatonin is a chemical that helps people fall asleep. The light emitted from smartphones can also cause eye strain, which carries symptoms like headaches and blurred vision.

With this latest version of iOS 9, Apple introduced Night Shift, a feature that automatically adjusts the colors of your display at night. You can schedule times for it to go into effect, manually turn it on and off, and adjust colors on a scale of less warm to more warm.

You can access Night Shift through Settings | Display & Brightness, or through the menu that swipes up from the bottom of the device’s screen.

Password-protected Notes

Notes is iOS’ app for taking, well, notes. iOS 9.3 updates it by allowing users a layer of security. Now, users can lock their notes using either a password or the Touch ID, which makes the app that much more useful.

In order to lock a note, tap the button in the top right corner (the one you might use if you were going to email the note) and then tap Lock Note. When prompted, enter a password, confirm it, and decide if you want to enable the Touch ID. A lock button will appear at the top of the note and in the future if you want to open it, enter the password or use the Touch ID.

More personalized News

The News app now offers more personalization for users, and on a range of topics and publications. So for example, you can select a topic like mobile apps or internet privacy. You can access news by opening the News app, or by swiping right from your main screen.

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Popular apps on your smartphone can be convenient and fun, but some also carry malicious software known as malware, which gives hackers easy access to your personal information.

A security firm found that between 75 and 80 percent of the top free apps onAndroid phones or iPhones were breached. The number jumps as high as 97 percent among the top paid apps on those devices.

Whether these apps help advertisers target you or help hackers rip you off, you’ll want to do your homework before downloading apps, reports CBS News correspondent Anna Werner.

California’s Susan Harvey said she was a victim after she used a debit card to download a slot machine game app to her cell phone through a Google Play store account.

“It was something you purchased once, for like $15,” Harvey said.

When she went to reload the game, she found hundreds of purchases had been made — by her math, more than $5,000 worth of transactions.

“My heart sank, I just sat there looking at it… I physically, I was sick, because I didn’t know what they were,” Harvey said.

That story’s no surprise to cybersecurity expert Gary Miliefsky, whose company SnoopWall tracks malware. He said certain apps are designed to steal your personal information.

“What are the consequences for me as a consumer?” Werner asked.

“You’re gonna lose your identity. You’re gonna wonder why there was a transaction. You’re gonna wonder how someone got into your bank account and paid a bill that doesn’t exist,” Miliefsky said.

Milifesky said when you download an app, you also give permission for it to access other parts of your phone, like an alarm clock app that can also track phone calls.

“You think an alarm clock needs all those permissions? Access to the Internet over wifi, your call information, calls you’ve made, call history, your device ID? This to me is not a safe alarm clock,” Miliefsky said.

And there’s the weather and flashlight apps that he says exploit legitimate banking apps to capture information, as he showed us in a demonstration of what could happen when someone takes a photo of a check to send to their bank.

“The flashlight app spies on the camera and noticed the check and grabbed a copy of it. Shipped it off to a server somewhere far away,” Miliefsky said.

Last year the group FireEye discovered 11 malware apps being used on iPhones that gathered users’ sensitive information and send it to a remote server, including text messages, Skype calls, contacts and photos Apple fought back by removing the apps and putting stricter security measures in place.

“They get at your GPS, your contacts list…to build a profile on you,” Miliefsky said.

Some apps are simply collecting information for advertising purposes. In 2014, the Federal Trade Commission settled a lawsuit with a company over its popular Brightest Flashlight app, alleging it transmitted consumers’ personal information to third parties without telling them.

But Miliefsky said he’s found another flashlight app that can do much more troubling things.

“This one turns on your microphone in the background, listens in on you, and sends an encrypted tunnel to a server we discovered in Beijing,” Miliefsky described.

“You’re saying that they’re actually listening to people’s conversations and sending that audio back to Beijing?” Werner asked.

“Yeah, we’ve tracked it. I can show you where it does it,” he said.

Miliefsky said it can be traced to a few blocks from Tiananmen Square on Information Drive in Beijing.

He gave a report on that app to the FBI.

“Because to me, it’s spyware at the nth degree,” Miliefsky said.

His recommendation?

“We really have to look at our phone and say, ‘This is really a personal computer that fits in our pocket. Let’s shut down all the apps we don’t use. Let’s delete apps that don’t make sense and reduce the risk of being spied on,'” Miliefsky said.

The creator of the Brightest Flashlight app settled with the FTC, agreeing to change its policy and delete all the information it had gathered.

Harvey sued Google over her alleged hack, but a judge recently dismissed it, saying she and her attorney filed too late. Google said fewer than one percent of Android devices got bad apps in 2014.

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TECHIES is a full Managed IT Services Company headquartered in Marlton, New Jersey for over 20 years with a new location opening soon in Wilson, North Carolina. TECHIES provides Managed IT Services, Cybersecurity Solutions, Website Design Services, Dedicated Server Solutions, IT Consulting, VoIP Phone Solutions, Cloud Solutions, Network Cabling and much more.