What has happened?

On May 12, 2017 a new variant of the Ransom.CryptXXX ransomware family (detected as Ransom.Wannacry) began spreading widely, impacting a large number of organizations, particularly in Europe.

What is the WannaCry ransomware?

WannaCry encrypts data files and asks users to pay a US$300 ransom in bitcoins. The ransom note indicates that the payment amount will be doubled after three days. If payment is not made after seven days, the encrypted files will be deleted.

Figure 1. Ransom demand screen displayed by the WannaCry Trojan

It also drops a file named !Please Read Me!.txt which contains the ransom note.

Figure 2. Ransom demand note from WannaCry Trojan

It propagates to other computers by exploiting a known SMB remote code execution vulnerability (MS17-010) in Microsoft Windows computers.

Are you protected against this threat?

South Jersey Techies, LLC recommends and offers Symantec Endpoint Protection to its clients. Symantec Endpoint Protection customers are protected against WannaCry using a combination of technologies: Antivirus, SONAR protection, Network-based protection.

All South Jersey Techies Managed IT Services client computers have the latest Windows security updates installed, in particular MS17-010, to prevent spreading. If your business / organization is not on our Managed IT Services plan please check or contact us to ensure that you have the latest updates installed.

Who is impacted?

A number of organizations globally have been affected, the majority of which are in Europe.

Is this a targeted attack?

No, this is not believed to be a targeted attack at this time. Ransomware campaigns are typically indiscriminate.

Can I recover the encrypted files?

Decryption is not available at this time but companies are investigating. South Jersey Techies, LLC does not recommend paying the ransom. Encrypted files should be restored from back-ups where possible. South Jersey Techies offers a number of backup solutions including Carbonite Online Backup and cloud storage solutions. If you are unsure about your computer / server backups, please check or contact us to discuss the best solution for your business.

What are best practices for protecting against ransomware?

• New ransomware variants appear on a regular basis. Always keep your security software up to date to protect yourself against them.
• Keep your operating system and other software updated. Software updates will frequently include patches for newly discovered security vulnerabilities that could be exploited by ransomware attackers.
• Email is one of the main infection methods. Be wary of unexpected emails especially if they contain links and/or attachments.
• Be extremely wary of any Microsoft Office email attachment that advises you to enable macros to view its content. Unless you are absolutely sure that this is a genuine email from a trusted source, do not enable macros and instead immediately delete the email.
• Backing up important data is the single most effective way of combating ransomware infection. Attackers have leverage over their victims by encrypting valuable files and leaving them inaccessible. If the victim has backup copies, they can restore their files once the infection has been cleaned up. However organizations should ensure that back-ups are appropriately protected or stored off-line so that attackers can’t delete them.
• Using cloud services could help mitigate ransomware infection, since many retain previous versions of files, allowing you to “roll back” to the unencrypted form.

Have additional questions?

Feel free to call us at contact us or (856) 745-9990 with any questions you may have.

Here’s how to clear the Address Resolution Protocol cache and how to manage that cache with a few command switches.

The Address Resolution Protocol (ARP) cache is a crucial component of IP networking on any operating system. What ARP does is link Ethernet addressing (IP addressing) to hardware addressing (MAC addressing). Without this system, a machine could not communicate to the outside world as one addressing scheme could not communicate with the other.

The ARP Cache is a collection of ARP entries (mostly dynamic) that are created when a hostname is resolved to an IP address and then an IP address is resolved to a MAC address (so the computer can effectively communicate with the IP address).

When this happens, the PC will store that newly mapped address in the ARP cache, and it will stay there until the ARP cache entry timeout expires. This isn’t usually a problem, but sometimes a bad ARP entry can cause issues with Internet connections and Web page loading. When this occurs, one step that can be taken toward resolution is to clear the ARP cache. Yes, this means the ARP cache has to be rebuilt, which means a little more work for the PC, but that cache will rebuild fairly quickly.

Clearing the ARP cache is done completely through the command line, so stretch out those fingers and get ready to type. After we show you how to clear the ARP cache, we will show you how to manage that cache with a few command switches.

Flush the cache

Step 1: Open the command prompt

Click Start and then type “cmd” (no quotes) in the search dialog box, but don’t hit Enter yet. Right-click the cmd.exe icon and select Run as Administrator (Figure A). After answering the UAC, the terminal window will open offering up the command prompt.

Figure A

If the icon is already pinned in the Start menu, entering cmd is not necessary.

Step 2: Run the commands

The first command to run is

arp -a

This command will display all your ARP entries (Figure B). Naturally the -a option is not the only option available. The arp command also allows for the following switches:

-d	Delete an IP address (arp -d 192.168.100.10)
-d -a	Delete all entries in the ARP table
-s	Add an entry to the ARP table (arp -s ADDRESS MAC_ADDRESS – Where ADDRESS is the address to be added and MAC_ADDRESS is the MAC address of the machine)

Figure B

Here you see the arp cache for two different interfaces on a single machine.

To flush the entire cache, issue the following command:

netsh interface ip delete arpcache

The above command will flush the entire ARP cache on your system. Now as soon as network connections are made, the ARP cache will begin to repopulate.

Verify the flush

Once you have flushed the ARP cache, make sure to issue the command arp -a to see if the cache has, in fact, been flushed. If it does not flush, it could be the system is a victim of a Windows bug caused when Routing and Remote Services is enabled. This is a simple bug to fix:

1.           Click Start | Control Panel.

2.           Click Administrative Tools.

3.           Click Computer Management.

4.           Double-click Services and Applications.

5.           Double-click Services.

6.           Scroll down to Routing and Remote Services.

7.           Double-click Routing and Remote Services.

8.           Set the Startup Type to Disable.

9.           Make sure the service is stopped.

Now try flushing the ARP cache again. It should work this time.

Troubleshooting

It is also possible to troubleshoot network connections using the ARP cache. For example, it is important to look out for invalid ARP entries that go to a MAC address of 00-00-00-00-00-00. If one such entry shows up, make sure to delete it from the cache using the -d switch. Say you have an ARP entry that looks like:

224.0.0.24           00-00-00-00-00-00 static

In order to delete this entry, use the arp command like so:

arp -d 224.0.0.24

And that invalid entry will be gone.

Final thoughts

There are so many ways to troubleshoot networking connections. Flushing the ARP cache is just one of those methods that is rarely thought of, but when all else fails this might be the last-gasp effort that makes you the hero of the day.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

Ads on the Windows 10 taskbar aren’t just for Microsoft Edge anymore.

Microsoft’s aggressive advertising push inside Windows 10 is going beyond pop-ups for Microsoft Edge.

Myce recently spotted yet another pop-up ad on the taskbar in Windows 10. This time around Microsoft was advertising its extension for Chrome dubbed the Personal Shopping Assistant (Beta). The extension is a Microsoft Garage project that lets you compare prices across shopping sites.

Prior to the Chrome extension pop-up, Microsoft was advertising its rewards program for Microsoft Edge, which we spotted in early November. The earlier ad appeared to be targeted at people who didn’t use Edge that frequently.

The Chrome one, by comparison, is probably targeted at people who use Chrome as their default browser. Microsoft’s likely thinking that if people won’t stop using Chrome on Windows, at least they can use some Microsoft software while they’re doing it.

Microsoft told Thurrott.com that ads like the one for the Chrome extension are part of the company’s tests to provide, “new features and information that can help people enhance their Windows 10 experience.”

Tests or not, it’s unlikely that Microsoft will ever stop these taskbar ads even though users pay $100 or more for Windows. Thus far, Microsoft has advertised its own software and services.

The impact on you at home: If you want to make sure you don’t get pop-up ads on your taskbar you can turn them off. Open the Settings app and go to System > Notifications & Actions. On this screen under “Notifications” turn off Get tips, stricks, and suggestions as you use Windows. That’s not the only way Microsoft can advertise to you.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

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2016 was a very good year for Microsoft in terms of decision making. Here is a  list of five things the company got right.

Since its inception way back in the ancient epoch known as the 1970s, Microsoft has often been ridiculed for making mistakes. Whether it was for bad business strategies, poor products, or unscrupulous practices, Microsoft seemed to bring out the passionate ire in many people.

But what often gets overlooked is what Microsoft does right each year. And by just about any measurement, 2016 was a remarkable year for the company. Under the leadership of Satya Nadella, Microsoft has changed its business strategy to reflect what it describes as a mobile-first, cloud-first business world. And in 2016, that strategy began show results.

Here, in no particular order, are five things Microsoft got right in 2016.

1. Windows 10 Anniversary Update

To mark the one-year anniversary of Windows 10, Microsoft released a large patch it dubbed the Windows 10 Anniversary Update. Okay, so Microsoft is not very clever in naming things. But the patch itself was well received. It included new security measures, new program features, Microsoft Edge browser extensions, and advanced support for digital pens, among many other enhancements. If you were already using Windows 10, the Anniversary Update was a must.

2. Surface Studio

While not its primary business, Microsoft has been developing some noteworthy pieces of hardware the past few years and in 2016, the company generated a large amount of buzz with the release of the Surface Studio. This elegant computer combines the best of the desktop, laptop, and tablet to create a unique and innovative platform perfect for artists, designers, and other creative people. With data visualization becoming ever more important, Microsoft may have invented the perfect tool for the big data generation.

3. Microsoft Office 365

I have been wondering aloud if it is a bit too much, but there can be no doubt that with the dozens of program and feature updates released in 2016, Microsoft Office 365 is the alpha and omega of productivity software. Rather than trying to name all of the new features, it would be best to concentrate on the underlying theme: collaboration. Whether it is Yammer, Skype for Business, or the intelligent cloud, Microsoft is concentrating on features necessary for success in a collaborative environment.

4. LinkedIn

In 2016, Microsoft made several acquisitions of both companies and their technologies. Perhaps the most high-profile of these acquisitions was LinkedIn. Despite all of its efforts to create a collaboration platform with Office 365, the one thing Microsoft needed was a social networking component. LinkedIn gives the company a jump start toward establishing a social networking presence that can compete with the likes of Twitter and Facebook. It will be interesting to see what Microsoft does with this acquisition.

5. IoT, AI, and machine learning

While we may live in a mobile-first, cloud-first world right now, the future may very well revolve around the Internet of Things (IoT), artificial intelligence, and machine learning. To its credit, Microsoft sees the potential of these technologies and has taken steps to get ahead of the curve. In terms of recent history, getting ahead of the curve is not something Microsoft has done very well, so it is difficult to know where the research will lead, but it should prove to be worth watching closely.

Despite what some people may tell you, Microsoft does do some things right. In fact, for the most part, the company does more things right than it does wrong. In 2016, Microsoft did many things right and consumers and businesses have been the beneficiaries. Let’s hope Microsoft can continue the trend in 2017.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

As more consumers grow disenchanted with Apple, Microsoft has taken the opportunity to cash in on the growing popularity of Surface devices.

Microsoft claims that more people are switching to Surface devices from Macs than ever before. That’s a concept that would have been hard to picture when Microsoft first released the Microsoft Surface RT and Surface Pro in 2012 and 2013, respectively. The Surface RT suffered from a watered-down version of the new — and generally disliked — Windows 8 operating system and, while the Surface Pro featured the full desktop version, it came with hardware limitations and a high price tag.

In a sea of clam shell notebooks, all vying to be thinner and lighter than the last, the Surface clumsily debuted as a confusing mashup of a tablet and a laptop. And people didn’t like it. RT users complained of the limited functionality and never-ending bugs, while Surface Pro users were forced to pay a high price just to avoid Windows RT. In fact, the Surface RT did so poorly that Microsoft had to take a $900 million dollar write-down after drastically cutting the price of the device.

The backlash even made some question whether or not we were witnessing the end of Microsoft. It might seem dramatic now in 2016, but in 2013, people really missed the Start menu. Instead, Microsoft listened to consumers’ complaints to find a balance between the company’s vision and what consumers wanted. And it worked — Microsoft has regained credibility and popularity by creating new products that didn’t simply mimic or improve upon what was already out there.

Apple’s identity crisis

For a company once targeting modern, creative professionals, it’s hard to tell who Apple makes products for anymore. Apple’s devices now feel tailored to a low-tech crowd, or people who like new tech, but just aren’t that interested in specs. They want a reliable, easy-to-use device that just works. But where does that leave the original fan base of creative workers who need high-performance and cutting edge features? Apple hasn’t left this industry with many options — and at this point, you can get more for your money in graphics and performance on a Surface Book than a Macbook Pro. Plus, with the newly announced Microsoft Studio, there is finally a strong alternative to the iMac — with a touch display, no less.

Apple’s compromise is the MacBook Pro with Touch Bar, which features a dynamic touch bar replacing the row of function keys on the keyboard. The display changes depending on settings and the app you’re using; it’s a cool feature, and certainly useful, but it’s a confusing message. If the iPad Pro is competing with hybrid notebooks like the Surface Pro 4, but Apple doesn’t think people want touch-displays on a notebook, then does that make the iPad Pro a giant iPad?

Microsoft is focused on touch-based input — in fact, you’d be hard-pressed to find even a mid-ranged PC that doesn’t at least offer the option of an upgrade to a touch display. The two companies have taken different stances, but in siding with touch, Microsoft has more to offer in each of its devices. If you want a notebook that can sometimes be a tablet, or a tablet that can sometimes be a notebook, you can purchase just one device instead of two.

Microsoft has focused on developing a family of Surface devices that can suit a wide range of users. It starts with the lower-end Surface 3, which is a great device for anyone who just wants a computer to surf the web and use basic apps. The Surface Pro 4 acts as a step up in size and hardware, with configurations for anyone from light users to those who need more performance. And now, with the Surface Book and Surface Studio, even those who need the highest end configurations for heavy-duty video or image editing have an option.

The Surface in pop culture

Remember when Windows users were the boring, out of touch, suit-wearing nerds in commercials, and a Mac user was the hipster CEO of a startup — that guy in 2006 who wore hoodies and scootered to all his meetings? That landscape has changed a lot since then, and now Microsoft is the one calling out Apple on selling outdated hardware and falling behind the curve.

Microsoft has clearly made a push to get the Surface in front of consumers anyway possible — CNN commentators used the devices in this year’s debates, but it was later discovered they were using them to hide their iPads. Hulu’s The Mindy Project also features Mindy Kaling’s character using a Surface Book, with one very obvious instance of product marketing, where she very purposefully ejects the display from the keyboard. And what New Englander can forget when the Surface Pro 4 made headlines after Patriot’s coach, Bill Belichick, became so frustrated with the technology that he spiked it onto the field.

These might not be the most positive representations of the brand, but the visibility of the device seems to be working. In places where it used to be a sea of aluminum notebooks, featuring the familiar, backlit Apple logo, we’re starting to see some diversity.

Just as it wasn’t the end of Microsoft in 2013, it’s now Apple’s chance to step out of the spotlight and make some changes. But there’s nothing like a little healthy competition to help spark new, creative designs and that’s exactly what motivated Microsoft to step back, refocus and come back strong.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

Now that Apple’s introduced the first major update to its MacBook Pro lineup in years, it’s time to square off the best of the best in Mac and PC laptops to see who currently prevails in this age-old rivalry. 

The contenders

The newest Surface Book is a top-of-the-line model with a Core i7-6600U, a GeForce GTX 965M, 16GB of RAM, and a 1TB SSD. The updated product line varies from $2,400 to $3,300 (our model) in price. All three net you a 6th-gen Skylake dual-core Core i7 chip, and all three get you the same Performance Base with a GeForce GTX 965M. The only differences are in the size of the SSD and how much RAM you get. Only the SSD would affect performance significantly.

On the Apple side, the contender is a $2,400 MacBook Pro 15 with a quad-core Core i7-6700HQ, 16GB of LPDDR/2133, and a 256GB SSD. I also had partial access to two MacBook Pro 13’s. The first was the non-touch bar model with a Core i5-6360U, 8GB of LPDDR/1866, and a 256GB SSD ($1,500). The second was the Touch Bar version with a Core i5-6267U, 8GB of LPDDR/2133, and a 256GB SSD ($1,800).

Why this contest isn’t rigged

Let’s make it clear from the outset: This isn’t a direct comparison of the laptops based on cost, but an attempt to compare the performance of the new MacBook Pros to that of similar PC laptops.

For those who’ve noticed the considerable price delta between the Surface Book i7 and the 15-inch MacBook Pro, the stack of other PCs used in this comparison will help smooth out that line. You might argue that it’s silly to compare a $3,300 Surface Book i7 against an $1,800 MacBook Pro 13, or a $1,100 Dell XPS 13 against an $1,800 MacBook Pro 13, or a $1,400 Dell XPS 15 against a $2,400 MacBook Pro 15. But these are all real-world models that you’ll find in a store, rather than configurations contrived to hit a number. Price differences are just part of the comparison puzzle.

For the same reason, we’re not loading the same OS on all the laptops—no OSX on PCs, no Windows on Macs. Real people wouldn’t do that, and neither will we.

Cinebench R15 multi-threaded performance

Our first test is Cinebench R15. This is a 3D rendering test based on Maxon’s Cinema4D engine. The test is heavily multi-threaded, and the more cores or threads you can throw at it, the better the performance. The test is is a pretty harsh reminder that if your tasks demand a quad-core, listen to them.

Between the two quad-cores, the Dell XPS 15 crosses the finish line first—but not by much. Let’s just call it mostly a tie.

Among the dual-cores, the Core i5-based MacBook Pro 13 is last, but not by much. It’s basically the same as the last-gen XPS 13 with a similar Core i7-6560U.

The surprise is where the Surface Book i7 finishes. Its 6th-gen CPU is hanging right with the 7th-generation Kaby Lake CPUs in the new HP Spectre x360 13 and the new Dell XPS 13.

Cinebench R15 single-threaded performance

Cinebench R15 has an optional test that lets you measure the single-threaded performance. It’s a valuable way to gauge how fast a laptop will be in applications or tasks that don’t use all the cores available.

The surprise to many will be the result from the Dell XPS 13. Its 7th-generation Core i5 CPU could hang with the Core i7 chips on heavier loads, but on lighter loads, it ends up being last. That’s because Core i7 chips in laptops excel at short, “bursty” loads. Once you heat them up, the clock speeds crank back. When running a test in single-threaded mode, the Core i7’s advantage with short burst loads shows up big-time.

The real shocker is how the HP Spectre x360 with a 7th-gen CPU comes out the clear winner. The quad-core MacBook Pro 15 or Dell XPS 15 were expected to lead the pack, but nope. That Kaby Lake CPU is indeed pulling its weight.

Cinebench R15 OpenGL performance

Our last Cinebench R15 test measures performance with OpenGL, a popular graphics API used for rendering professional CAD/CAM applications and a few games.

The results here break down into three bands. At the bottom is the new MacBook Pro 13 and an older Dell XPS 13 model. Both use Intel’s Skylake CPU and include “faster” Iris 540 graphics with 64MB of embedded DRAM inside the CPU. Both are nearly dead-even, which validates this test for comparing OSX to Windows 10 performance.

The second band up is a shocker to me. The pair of 7th-gen Kaby Lake laptops from Dell and HP are a good 25 percent faster than the 6th-gen Skylake laptops in OpenGL. The Iris 540 laptops were expected to come out in front. The results made us wonder whether this isn’t some driver optimization that Intel put into Kaby Lake but not Skylake.

The last band is the graphics performance of the discrete-GPU laptops. Unexpectedly, the GeForce GTX 960M in the XPS 15 finishes just ahead of the GTX 965M in the Surface Book i7. The MacBook Pro 15, with its Radeon Pro 450, finishes in a firm third place. Some MacBook Pro reviews have said the graphics don’t measure up in games, while in “work”-related tasks, they rules. So far, no one has seen that to be true.

GeekBench 4.01 multi-threaded performance

Another popular cross-platform benchmark is Primate Lab’s GeekBench. Experts may disdain its cross-platform results between ARM and x86. Within the same micro-architecture, however, it’s pretty kosher, especially when running the newest 4.01 version of the popular test. There is  also a score to report for the MacBook Pro 13 with Touch Bar

The first result we’ll look at is the multi-threaded performance. Like Cinebench R15, you can see the quad-core XPS 15 and MacBook Pro 15 step away from the dual-core laptops. It’s just more proof that if your tasks really need a quad-core chip, pay for it.

On the dual-cores, the redesigned HP Spectre x360 13 again shows the newest 7th-gen Core i7’s clock speed advantage over the Skylake models. The Surface Book i7 and MacBook Pro are pretty much dead-even. For MacBook Pro 13 fans that might be something to crow about, because we’re talking about a Core i5 MacBook Pro 13 vs. a Core i7 Surface Book.

GeekBench 4.01 single-threaded performance

Moving on to the single-threaded performance in GeekBench 4.01, there are a few patterns we can discern. First, that 7th-gen Core i7 in the HP Spectre x360 13 is indeed faster in lighter loads, outpacing the Surface Book i7 and the Core i5-equipped MacBook Pro 13 with Touch Bar.

The Dell XPS 15 inches over the MacBook Pro 15, but the real takeaway is this: If you don’t do many multi-threaded tasks on your laptop, you don’t need a quad-core CPU.

GeekBench 4.01 OpenCL performance

GeekBench also has an OpenCL test that simulates popular Computer Language tasks on a GPU that would normally be handled by the CPU.

The first takeaway: Unlike in the OpenGL performance tests, the older Iris 540 in the Skylake dual-cores is faster than the Kaby Lake integrated graphics for whatever tasks Prime Labs thinks best represent OpenCL.

The second takeaway: OpenCL loves fast GPUs. The Surface Book i7 and its GTX 965M run away with this test, and trash the MacBook Pro 13. For those who didn’t pony up for the MacBook Pro’s faster Radeon Pro 455 or 460 GPU, it’s hard to watch how thoroughly the the Surface Book i7 smokes the 450-equipped MacBook Pro. The Surface Book’s GTX 965M even makes a mockery of the GTX 960M in the XPS 15.

LuxMark 3.1 OpenCL GPU Render Performance

When you play the benchmarketing game, one truth that’s often overlooked is that no one test defines the entire category. You can’t take the results from Geek Bench 4.01 OpenCL and declare it representative of all OpenCL performance.

To balance Geek Bench 4.01, I also ran the free LuxMark 3.1 OpenCL test. This takes a scene and renders it using the LuxRender engine on the GPU (or CPU if you ask it to.)

The results put these GPUs a lot closer than the OpenCL numbers from Geek Bench 4.01 would have you believe. In the end, both the XPS 15 and Surface Book i7 again both clearly win. But would this be true if it were a Radeon 460 in the MacBook Pro 15? Probably not.

Blender 2.78 Performance

The last “work”-related graphics test we’ll run is Blender 2.78. This a free rendering application popular in a lot of indie movies. For a test render file, I used Mike Pan’s BMW Benchmark and set Blender to ray-trace the scene on the GPU rather than the CPU. The result is, frankly, beyond ugly. The Surface Book i7 finished in about eight minutes, and the XPS 15 took another two more minutes. The MacBook Pro 15 took more than an hour to complete the task.

This doesn’t mean the MacBook Pro 15’s Radeon Pro 450 is a dog. The other benchmarks should tell you that the Apple isn’t that bad in some tasks. Still, this kind of performance disparity indicates a serious problem at the OS or driver level, or something with this compile of Blender. Unless or until that mystery is solved, you’ll want to do your Blender renders on a PC laptop.

Tomb Raider performance

The last graphics test is Tomb Raider. It’s an older game available in both OSX and Windows and includes a built-in benchmark. While we could set the graphics settings the same on both platforms, we couldn’t quite sync the resolutions. Depending on the laptop, we could set the horizontal resolution at 1680-, 1650-, or 1600×1050 (the latter, for the Macs). The graphics setting on all of the laptops was Normal.

If you can’t bear to look, don’t: The Surface Book i7 and XPS 15 soundly thrashed the MacBook Pro 15. The Radeon Pro 460 would not make a difference here, either. If you want gaming performance at any decent levels, no surprise—buy a PC.

Battery life

The final test is for all-important battery life. The same 4K-resolution were used, open-source Tears of Steel short video, looping continuously. On the Windows laptops, we used the Movies & TV player, and on OSX Sierra, we used QuickTime.

All of the laptops had their screens set at 250 to 260 nits in brightness. All laptops had the adaptive brightness setting turned off. All were tested with Wi-Fi disabled and with earbuds plugged into the analog ports. One thing to note: The Windows laptops are left in their default power settings, which means they use their last bits of battery life to shut off unused apps and slightly dim the screen. OSX was set not to dim the display on battery—otherwise, it immediately dims the screen once unplugged.

Our results on the pair of MacBook Pros were amazingly similar. Started both early in the morning and watched until they died in the early evening. Both were minutes apart.

Apple claims about 10 hours of run time in iTunes. We were pretty close in QuickTime at nearly 9 hours. The variance can be attributed to the video file and the settings the company uses.

For the MacBook Pro 15, that’s pretty impressive. The battery life for 15-inch laptops with quad-core CPUs, discrete graphics, and high-resolution screens tends to be mediocre. For example, look at the XPS 15 and its six hours of run time. (Dell offers an XPS 15 battery with about 50 percent more capacity—but it’s also heavier.)

Even worse is the Samsung Notebook 9 Pro, another quad-core laptop with the addition of a 4K screen. Ouch. Overall, I’d say the MacBook Pro 15 has decent battery life for a quad-core.

Moving to the MacBook Pro 13, the result is a little more nuanced. With roughly nine hours of run time, it compares well to some laptops, such as the XPS 13 with a QHD+ touchscreen. But there are a lot more PCs ahead of it. You know, like the Surface Book i7, which sets the bar at an amazing 13 hours of video run time. Other laptops with better video stamina include the newest XPS 13, HP’s redesigned Spectre x360 13, and even the older Surface Book. When you consider that all three are also generally faster, it’s not good.

The cost equation

The most important question for users isn’t related to an obscure OpenCL benchmark but to how much these laptops cost. To help you understand just how much of a premium Apple and Microsoft are charging, I mapped out the cost of most of the laptops that appeared here, along with other configurations worth highlighting.

That top-spec Surface Book i7, formally known as Surface Book with Performance Base,  really pushes the boundaries of what people will pay for a dual-core laptop. To be fair, this is no ordinary laptop. It has a 1TB SSD and 16GB of RAM, plus pen support, a tablet mode, and probably class-leading GPU performance. But umm, yeah, 3,300 bucks.

Apple is no stranger to nose-bleed altitudes. When you throw a Core i7, 1TB SSD, and 16GB of RAM into the MacBook Pro 13 with Touch Bar, you’re looking at  $2,900. And you don’t even get the discrete GPU, touch, and tablet or pen support of the Surface Book. Apple’s most powerful MacBook Pro 15 tilts the meter all the way to $4,300. Granted, that’s with one of Intel’s priciest mobile CPUs and a whopping 2TB SSD, but that’s also the price of a modest used car.

Compared to a “normal” PC, both Microsoft and Apple give you a lot less performance for your cash. The Dell XPS 15, which pretty much aces the new MacBook Pro 15 except in battery life, is $1,400.

Take that Dell XPS 15 and load it up with a 1TB M.2 SSD, 32GB of RAM (which isn’t available on the MacBook Pro 15), a GTX 960M, 4K touchscreen, and a larger battery: $2,600. That’s only $200 more than what Apple charges for a machine with 16GB of RAM, a 256GB SSD, and the slowest Radeon Pro GPU.

You can do the same with the new HP Spectre x360 or Dell’s current XPS 13. Both give you a lot more value than either the MacBook Pro 13 or the MacBook Pro 13 Touch Bar.

Conclusion

Ten tests and one price comparison later, the PC wins. Again.

That’s no surprise. The MacBooks are caught in a tough spot—even if they were running higher-performance configurations. They’re both ultra-expensive compared to most PCs, and at the top-end, outclassed in GPU performance by Microsoft’s comparably expensive Surface Book i7.

It’s not all bad news for the Mac, though. The MacBook Pro 15’s battery life is impressive for a 15-inch laptop with a quad-core CPU and discrete GPU. Comparably powerful quad-core laptops we’ve seen can’t touch it in battery life. Even the MacBook Pro 13s do relatively well in battery life compared to a similar PC.

The problem for Apple and Mac fans is PC makers just don’t ever stand still. And as we know, Apple seemingly does that now with its Macs.

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Where do you draw the line on personal privacy? The right options are different for everyone. This guide shows the privacy settings that will help you to create the right balance of privacy and convenience in Windows 10.

Over the past year, We’ve read countless “privacy guides” for Windows 10. Most are well-intentioned, but they invariably take a simplistic approach to privacy: Just turn off every switch in the Privacy section of the Settings app.

If you do that, you’re not understanding the privacy landscape, which encompasses far more than just those settings. You’re also missing some important additional steps.

Windows 10 is a mix of software and services. With every session, a Windows 10 device exchanges a great deal of information with Microsoft’s servers. That’s neither unusual nor alarming. Microsoft’s chief rivals, Google and Apple, are also blending services into their software, with the goal of making your life easier and making that software more reliable.

So are other tech companies that you don’t think of as software companies: Amazon, with the Echo. Tesla, with its self-updating, software-driven cars. Your thermostat and your home security system.

There’s something profoundly satisfying about a service that anticipates your every move, reminding you when to leave for an appointment to arrive on time, or to pick up flowers for your anniversary tomorrow. Your digital personal assistant, whether it’s Siri or Cortana or Alexa or Google, needs to be able to see your calendar and contacts to make that magic happen.

But when that sort of personal attention goes too far, it “crosses the creepy line,” to use a phrase that Eric Schmidt probably regrets uttering when he was Google’s CEO.

The thing about that line is that it’s drawn in a different place for everyone. There are people who are thrilled at the idea that their PC or mobile device is so familiar with their actions that it can anticipate what they’ll do next. I know others who would like to build a virtual Faraday cage around their computing hardware so that none of their personal details can escape.

Both of those viewpoints, and everything in between, are perfectly valid. That’s why the software and services we use are loaded with switches and dials designed to help you take control of their potential privacy impact.

In this post, We’ll walk you through the big privacy questions for Windows 10, with enough context to help you decide which settings are right for you.

Note that this guide assumes you are using Windows 10 on a personal PC or one in your small business. If you are in an enterprise setting, or if you are in a regulated industry, you should seek professional assistance to ensure that you’re meeting proper standards.

Let’s start with the part of your PC that has the biggest impact on your personal privacy.

THE NETWORK

No one knows more about your online identity than your Internet service provider. Every packet you send or receive from anywhere online goes through their servers. When you travel and connect to Wi-Fi networks that are under the control of others, the owners of those networks can see every connection you make and can intercept their contents.

Regardless of the platform you use, that’s why it’s important you use encrypted connections for any kind of sensitive communications. Using a virtual private network whenever possible is an excellent best practice.

Windows 10 does offer one obscure option that can help protect third parties from tracking your movements based on your connections to Wi-Fi networks. (Note that this feature requires support from your Wi-Fi adapter, so if you don’t see this option, the most likely explanation is that your hardware doesn’t support it.) Under Settings > Network & Internet > Wi-Fi, turn the Use random hardware addresses setting to On.

That step keeps third parties from matching your Wi-Fi adapter’s hardware address with your personal information, making it more difficult to track your location.

THE BROWSER

Countless third-party ad networks and analytics companies use cookies and other tracking technology to record your movements around the web and to correlate your online activities with your offline identity.

The result is a digital fingerprint that can be extraordinarily detailed and, unfortunately, outside of your ability to change.

To limit the amount of information that those ad and analytics companies know about you from your web browsing, consider third-party anti-tracking software such as Abine’s Blur, which is available for every web browser except Microsoft Edge. (That lack of solid support for add-ons is one reason I can’t yet recommend Edge as a full-time browser for most Windows 10 users.)

Another privacy product worth considering is Ghostery, although some are suspicious of this browser extension because of its uncomfortably close ties to the online advertising industry.

Ad-blocking software can also provide some privacy protection as a side-effect of performing its basic function. Here, too, watch out for close ties between some ad-blocking add-ins and the third-party trackers they supposedly protect you from.

Note that none of these steps is unique to Windows 10. Anti-tracking software is typically a browser add-in and works with most popular browsers.

THE OPERATING SYSTEM

With those two big, platform-independent factors out of the way, we can now turn to Windows 10 itself. When you use a Windows 10 device, it is capable of sharing the following types of information with Microsoft’s servers:

Your location

Windows 10 can determine your location to help with actions like automatically setting your current time zone. It can also record a location history on a per-device basis. Go to Settings > Privacy > Location to control the following:

• Location on/off?Use the master switch at the top of this page to disable all location features for all users of the current device.
• Location service on/off?If location is on for Windows, you can still turn it off for your user account here.
• General location?This allows you to set a city, zip code, or region so that apps can deliver relevant content.
• Default location?Click Set default to open the Maps app and specify the location you want Windows to use when a more precise location is not available.
• Location history?Click Clear to erase the saved history for a Windows 10 device.

If location is on, a list at the bottom of the Settings > Privacy > Location page allows you to disable access to that data on a per-app basis.

Your input

If you enable Cortana, Windows 10 uploads some info from your devices, such as your calendar, contacts, and location and browsing history, so that Cortana can make personalized recommendations. If you don’t want any accounts on your PC to use Cortana, follow the steps in this article to disable the feature completely: Turn off Cortana completely.

Windows 10 uses some feedback from the way you type, write, and speak to improve performance for you and as a way to improve the overall platform. This isn’t keystroke logging; rather, the operating system uses a very small amount of information. A separate feature uses your speech and writing history to make better suggestions in Windows and Cortana.

You can control this collection with two sets of controls:

Under Settings > Privacy > General, click Info about how I write and turn it off so that your typos aren’t used to improve things like the built-in spell checker.

Under Settings > Privacy > Speech, inking, & typing, under the Getting to know you heading, click Stop getting to know me to turn off personalization.

To clear previously saved information associated with your Microsoft account, click the first link under the Manage cloud info heading. That takes you to this Bing Personalization page, which includes this prominent button:

Click Clear to remove that saved information from the cloud.

Files and settings

When you sign in with a Microsoft account, you have the option to save files to the cloud using OneDrive. Windows 10 also syncs some settings to OneDrive, allowing you to have the same desktop background, saved passwords, and other personalized settings when you sign in with that account on multiple PCs.

If you use a local account, of course, none of your settings are synced. If you use a Microsoft account, you can turn off syncing completely or remove certain settings from the sync list by going to Settings > Accounts > Sync Your Settings.

OneDrive is an opt-in service. If you don’t sign in, it does nothing. You can’t save files to OneDrive accidentally, and no files are uploaded without your explicit permission, which you can revoke any time. To disable OneDrive for all users on your PC, follow these instructions: Shut down OneDrive completely.

Telemetry

Microsoft, like all modern software companies, uses feedback from its installed base to identify problems and improve performance. In Windows 10, this feedback mechanism produces diagnostics data (aka telemetry) that is uploaded to Microsoft at regular intervals. The data is anonymized and is not used to create a profile of you.

The default telemetry setting for all consumer and small business versions of Windows 10 is Full, which means that the uploaded data also includes details (also anonymized) about app usage. If you are concerned about possible inadvertent leakage of personal information, I recommend that you go to Settings > Privacy > Feedback & diagnostics and change the Diagnostic and usage data setting to Basic.

THE APPS

Although the number of subcategories under the Privacy heading in Settings seems daunting, most of them govern access to your information by Windows Store apps. That set of apps includes those that are preinstalled (Mail, Calendar, Groove Music, Photos, and so on) as well as those you acquire from the Store.

Most of the categories offer a single on-off switch at the top, which you can use to disable all access to that feature by all apps. If you leave the feature enabled, you can use a list of apps at the bottom of the page to enable or disable access on a per-app basis.

This capability works the same with the following categories: Camera, Microphone, Notifications, Account Info, Call History, and Radios. The Other Devices category lets apps automatically share and sync info with wireless devices that aren’t explicitly paired with your PC. Use the Background Apps category to specify which apps are allowed to work in the background.

If Location is enabled, you have the option to disable location access on a per-app basis and to disable Geofencing.

The Contacts, Calendar, Email, and Messaging categories allow you to control which apps can have access to these features. If you want to share content from an app using email or messaging, this option has to be on for that app. Note that Mail and Calendar, People, and Phone always have access to your contacts; Mail and Calendar are always allowed to access and send email and always have access to your calendar.

Finally, one horribly misunderstood setting is available under Settings > Privacy > General. Advertising ID controls whether Microsoft serves personalized ads to ad-supported apps. If you turn this option off, you still get ads, but they’re not personalized. In any case, your information is not shared with advertisers.

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Update 8/16/16: The Windows 10 Anniversary Update has begun rolling out for Windows 10 Mobile. The Anniversary Update includes additional features and improvements for your Windows 10 phone. To manually check for the update, on Start, swipe over to the All apps list, then select Settings > Update & security > Phone update > Check for updates. Note that availability may vary by manufacturer, model, country or region, mobile operator or service provider, hardware limitations and other factors.

The Windows 10 Anniversary Update has begun rolling out for customers around the world*. The Windows 10 Anniversary Update is full of new features and innovations that bring Windows Ink and Cortana** to life; a faster, more accessible and more power-efficient Microsoft Edge browser; advanced security features; new gaming experiences and more. The Windows 10 Anniversary Update will start rolling out to Windows 10 Mobile phones in the coming weeks.

The Windows 10 Anniversary Update is being rolled out to Windows 10 PCs across the world in phases starting with the newer machines first. You don’t have to do anything to get the Windows 10 Anniversary Update, it will roll out automatically to you through Windows Update if you’ve chosen to have updates installed automatically on your device. However, if you don’t want to wait for the update to roll out to you, you can manually get the update yourself on your personal PC. If you’re using a Windows 10 PC at work, you will need to check with your IT administrator for details on your organization’s specific plans to update.

Here are a couple ways you can manually get the Windows 10 Anniversary Update

Go to Settings > Updates & Security > Windows Update

1. In Windows Update simply click Check for Updates.

2. The Anniversary Update will appear as, Feature update to Windows 10, version 1607. Click update and the update will begin downloading and installing.

Another way to get the Windows 10 Anniversary Update will be by clicking “Learn more” just below the “Looking for info on the latest updates? In Windows Update.

From there you’ll be taken to a support page on Microsoft.com that will allow you to download the ISO file to your PC.

We hope you enjoy the Windows 10 Anniversary Update!

*Windows 10 Anniversary Update will be available in all countries where Windows 10 is available.
**Cortana available in select markets

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Everything you need to know about the Surface Studio, Microsoft’s new all-in-one PC designed to tempt professional artists and designers over to Windows.

The Surface Studio is an all-in-one PC with premium specs, designed to wow professional artists, designers, architects and other creatives.

While the $2,999 price tag will deter most consumers, Microsoft seems to be targeting the Studio at design professionals, who would otherwise be using Apple Macs alongside specialist devices like Wacom’s Cintiq drawing tablet.

The Studio is a machine with a lot to recommend it, but one that could still be a leap too far for creatives already heavily invested in alternative tech.

Executive summary

• What it is: The Surface Studio is a high-end, all-in-one PC aimed at being a drafting table and canvas for creatives.
• Why it matters: The machine marks Microsoft’s first venture into designing desktop PCs and may put pressure on Apple and other manufacturers to crank up specs on competing machines.
• Who it is for: Artists, designers, architects — creative professionals who want a machine that shows off their work at its best.
• Why you should get it: For its super sleek, razor-sharp display that lets users draw straight onto the screen.
• Why you shouldn’t get it: The price is too high or you’re a professional already heavily invested in alternative software and hardware.
• How to get it: Pre-order online, although stock is limited according to Microsoft

What it is

An all-in-one, Windows 10 PC designed to dazzle users with its superlative display.

The screen, a 28-inch touchscreen LCD monitor, is ‘the thinnest in the world’ according to Microsoft, and sits on a counterbalanced hinge that makes it easy to push down onto the desk, and start drawing on with a digital pen.

The monitor’s 4K+ resolution and ability to display more than one billion colors, as well as to show drawings and documents at 1:1 scale with their paper equivalents, is designed to give professionals the ability to see how their creations would look in the real world.

Sketching on the screen with the Surface Pen is made easier when the Studio is used with the newly released Surface Dial, a brushed silver knob that can be rotated to select a new color when drawing on the screen or to turn the image.

Why it matters

From the point of view of artists and designers, the Studio offers a high-end computer built around their creative needs, which does away with having to use a separate drawing tablet and computer.

Even if creatives ignore the Surface Studio, its release is good news, likely to prompt incumbents like Apple and Wacom to spec up and cut the prices of new machines — in particular for the iMac, which the Studio has been compared to many times, despite the iMac lacking a touchscreen.

By following up the immaculately designed Surface Book laptop with a striking machine like the Surface Studio, Microsoft also appears to be trying to establish itself as a competitor to Apple on the design front.

Who it is for

Broadly, the Studio seems to be aimed at anyone who draws or designs for a living.

In launch videos, the Studio was seen being used by artists, architects and product designers.

The multi-purpose nature of the Studio, a machine that combines a Windows desktop PC with the functionality of a separate digital drawing tablet, such as the Cintiq 27 QHD Touch, will likely make the $2,999 price tag easier to swallow among those in the creative industries.

Why you should get it

If you draw or design for a living there are plenty of reasons why you might want the Studio. For example, there’s the quality of the display and the ease with which the Surface Pen draws on the screen. Microsoft describes this experience as virtually as fluid as drawing on paper. Then there’s the Studio’s significant graphical processing power, the ability to view documents and drawings actual size on screen and the ease with which you can switch push down the monitor and begin drawing.

Why you shouldn’t get it

Despite the Studio’s looks, its high price makes it hard to recommend as a consumer purchase, particularly when an iMac with a higher resolution, and only very slightly smaller screen, will cost less money.

Even professional creators are unlikely to abandon their current expensive setup for a Studio, as Mikako Kitagawa, principal research analyst with Gartner, pointed out.

“An all-in-one device is not the most cost-effective device, as the users pay for both the computing unit and monitor at the same time,” she said.

“Creative professionals have already invested heavily in hardware and software. For instance, many professional illustrators use a high-end drawing tablet and high-resolution monitor at the same time.”

If those same professionals exclusively use macOS, as is the case in some creative outlets, then the high cost of switching to Windows will also be a deterrent, she said.

There is also Microsoft’s odd decision not to include the $99 Surface Dial with the Studio, despite the peripheral featuring so heavily in demos of the machine, and being particularly useful for tasks like changing colors while drawing with the Surface Pen.

How to get it

The Surface Studio is available to pre-order from Microsoft, with prices starting at $2,999 and shipping starting from 12 December. Microsoft has warned the machine will be available in limited quantities.

Tech specs:

$2,999: 1TB drive; Intel Core i5 CPU; 8GB RAM; 2GB GPU

$3,499: 1TB drive; Intel Core i7 CPU; 16GB RAM; 2GB GPU

$4,199: 2TB drive; Intel Core i7 CPU; 32GB RAM; 4GB GPU

Display: 28″ PixelSense Display; 4500 x 3000 resolution; 192 DPI; Color settings: Adobe sRGB, DCI-P3 and Vivid Color Profiles; Touch: 10-point multi-touch; Aspect ratio: 3:2 TB drive; Intel Core i5 CPU; 8GB RAM; 2GB GPU

Processor: Quad-core 6th Gen Intel Core i5 or i7

Graphics: NVIDIA GeForce GTX 965M 2GB GPU GDDR5 memory or NVIDIA GeForce GTX 980M 4GB GPU GDDR5 memory

Storage: 1TB or 2TB ‘rapid hybrid drive’

Memory: 8GB, 16GB, or 32GB RAM

Wireless: 802.11ac Wi-Fi; Bluetooth 4.0; Xbox Wireless built-in3

Dimensions: Display: 25.09 x 17.27 x 0.44 in (637.35 x 438.90 x 11.4 mm); Base: 9.84 x 8.66 x 1.26 in (250.00 x 220.00 x 32.20 mm)

Weight: 21.07 lbs max (9.56 kg)

Connections: 4 USB 3.0; Full-size SD card reader (SDXC compatible); Mini Displayport; 3.5mm headset jack; Compatible with Surface Dial onscreen interaction

Cameras: 5.0MP front-facing camera with 1080p HD video

Audio: Dual microphones; Stereo 2.1 speakers with Dolby Audio Premium

Buttons: Volume and power

Surface Pen

Surface Keyboard

Surface Mouse

Power cord with grip-release cable

Security: TPM chip for enterprise security; Enterprise-grade protection with Windows Hello face sign-in

Have questions?

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Microsoft announced a slew of new goodies at its Windows event in New York. Catch up on everything from the Surface Studio all-in-one to the Windows 10 Creators Update here.