Microsoft Office 2013 End of Life: What You Need to Know

Microsoft Office 2013 was a popular productivity suite that included several essential tools such as Word, Excel, PowerPoint, and Outlook. It was released in 2013 and was widely used by individuals, businesses, and organizations of all sizes. However, like all software products, Microsoft Office 2013 has reached its end of life, and users are now advised to upgrade to Microsoft 365, the cloud-based version of Microsoft Office.

drawing of a man holding a laptop in front of a very large laptop with "update" on the screen and a wrench in front

What Does End of Support Mean?

End of life, or EOL, refers to the point in time when a software product is no longer supported by the manufacturer. In the case of Microsoft Office 2013, this means that Microsoft will no longer provide technical support, bug fixes, security updates, or new features for this product. This makes the software more vulnerable to cyberattacks, viruses, and malware. Continuing to use Microsoft Office 2013 after the end of life date could result in data loss, security breaches, and other serious problems.

  • This means that Microsoft will no longer provide any updates or support for this software product beyond this date. Users who continue to use Microsoft Office 2013 after this date do so at their own risk.

If you’re using Office 2013, it’s probably a good time to upgrade your version of Microsoft Office.

Upgrade Options

The best way to protect yourself and your organization is to upgrade to a newer version of Office:

  • Cloud upgrade: Subscriptions to Microsoft 365
  • Box Version: Microsoft Home And Business 2021

Microsoft 365

Microsoft 365 is an all-in-one cloud solution with a number of different licensing options to fit your organization’s needs. The best part about cloud-based applications is that you no longer have to worry about retirements, patches, and end of support. Cloud licenses are automatically updated with new features, new applications, and security updates. Many cloud subscriptions also include installed (or desktop) versions of the application, so you can have the same look and feel of the Office applications you are accustomed to using, but built with more robust features and benefits.

Microsoft Home And Business 2021

Office Home and Business 2021 is for families and small businesses who want classic Office apps and email. It includes Word, Excel, PowerPoint, and Outlook for Windows 11 and Windows 10. A one-time purchase installed on 1 PC or Mac for use at home or work.

 

If you have any questions, please email us at support@sjtechies.com or call us at (856) 745-9990.

Microsoft Releases Emergency Fixes for Windows Server, VPN bugs

Microsoft has released emergency out-of-band (OOB) updates to address multiple issues caused by Windows Updates issued during the January 2022 Patch Tuesday.

January 2022 Patch Tuesday

This update addresses issues related to VPN connectivity, Windows Server Domain Controllers restarting, Virtual Machines start failures, and ReFS-formatted removable media failing to mount.

All OOB updates released are available for download on the Microsoft Update Catalog, and some of them can also be installed directly through Windows Update as optional updates. You will have to manually check for updates if you want to install the emergency fixes through Windows Update because they are optional updates and will not install automatically.

Windows 10 – KB5010793
Details Here

Option 1: Run Windows Update, KB5010793 will appear under optional download.

Option 2: Download the patch from there: Microsoft Update Catalog
Please download the matching Windows 10 Version.

Windows 11 – KB5010795 or KB5008353 (may vary based on Windows Edition)
Details Here

Option 1: Run Windows Update, KB5010795 will appear under optional download. Select and install.

Option 2: Download the patch from there: Microsoft Update Catalog

If you have any questions, please email us at support@sjtechies.com or call us at (856) 745-9990.

 

L2TP VPN Connections Break as part of January 2022 Patch Tuesday

Update 1/28/2022: South Jersey Techies has released OOB updates to fix the Windows L2TP VPN connection issues.

Microsoft released Windows updates to fix security vulnerabilities and bugs as part of the January 2022 Patch Tuesday that came with fixes for six zero-day vulnerabilities and a total of 97 flaws.

These updates also included KB5009566 for Windows 11 and KB5009543 for Windows 10 2004, 20H1, and 21H1.

Problems are being reported rapidly from Windows 10 users and administrators who are trying to make L2TP VPN connections after installing the recent Windows 10 KB5009543 and Windows 11 KB5009566 cumulative updates and receiving the error below. L2TP VPN connections are being reported as broken when attempting to connect using the Windows VPN client by Windows users.

You will also receive an error code in the Event Log entries, code 789, stating that the connection to the VPN failed.

The bug is not affecting all VPN devices and seems only to be affecting users using the built-in Windows VPN client to make the connection. Some users have reported the bug affecting their Ubiquiti Site-to-Site VPN connections for those using the Windows VPN client. The bug also affects connections to SonicWall, Cisco Meraki, and WatchGuard Firewalls, with the latter’s client also affected by the bug.

How to fix the break?

Admins have been forced to remove the KB5009566 and KB5009543 updates, which immediately fixes the L2TP VPN connections on reboot.

However, you face the risk of removing all fixes for vulnerabilities patches released during the January 2022 Patch Tuesday when removing the update due to Microsoft’s bundling of all security updates in a single Windows cumulative update.

Weighing the risks of unpatched vulnerabilities versus the disruption caused by the inability to connect to VPN connections is something all Windows admins need to consider, carefully.

Microsoft’s January 2022 Patch Tuesday fixed numerous vulnerabilities in the Windows Internet Key Exchange (IKE) protocol (CVE-2022-21843, CVE-2022-21890, CVE-2022-21883, CVE-2022-21889, CVE-2022-21848, and CVE-2022-21849) and in the Windows Remote Access Connection Manager (CVE-2022-21914 and CVE-2022-21885) that could be causing the problems.

Unfortunately, there is no known fix or workaround for the L2TP VPN connection issues at this time.

If you have any questions, please email us at support@sjtechies.com or call us at (856) 745-9990.

Teams Vs. Zoom

6 Microsoft Teams features Zoom doesn’t have

One of the major news in March 2016 was that Microsoft was considering bidding $8 billion to purchase Slack. However, Bill Gates and the team decided that instead of buying Slack, they would develop their own chat app tool. Teams is mostly a Slack alternative, but it’s also meant to replace Skype for Business, which up until recently was Microsoft’s corporate video conferencing service. The app’s main functionality is the group chat that comes with plenty of features. Some of these features include editing, deleting, pinning messages, as well as starting a new thread and sharing files. You can even send .gif images, as well as emojis. Possibly due to Skype’s legacy, Teams includes a bunch of video features that Zoom doesn’t. There are real-time captions, built-in meeting notes, and a bizarre feature where you can pretend you’re in the same room as your coworkers!

To be clear: Zoom is a perfectly capable and liked solution. That doesn’t mean other apps are not offering anything interesting, and Microsoft in particular is trying a bunch of new things in the space. Here are a few highlights.

  1. Built-in meeting notes
  2. Persistent chat with rich formatting
  3. Blurred background
  4. Virtual classroom with your coworkers
  5. Live captions
  6. Included with Microsoft subscription

1. Built-in meeting notes

Zoom is a video conferencing app—and that’s about it. What happens if you’re in the middle of an important meeting, but need a way to take some notes? You think you’d have to use Microsoft Word or another program, but did you know that Teams has its own meeting notes feature, too? Microsoft Teams is built around the idea that it will be the all in one tool you use for all collaboration: team chat, video calls, and even internal documentation.

Meeting Notes in Microsoft Teams

Click Meeting notes, and a new tab for meeting minutes will be created in the current channel.

Notes get saved as part of the meeting itself, and can go anywhere with you, and will be saved for later or for sharing with your coworkers.

Meeting notes link in the Teams channel

This is a quick way to ensure there’s a written record of the meeting in a place where everyone can access it, which is very slick.

2. Persistent chat with rich formatting 

Zoom chat is very simple. Microsoft Teams’ chat for meetings, on the other hand, has more formatting features than AIM.

Formatting in Teams' meeting chat

We’re not sure if you have the multitasking skills to format text during a meeting, but it’s there if you want it. And this is just the beginning—there’s a large sticker collection and, for some reason, a meme creator. Imagine how much fun this can make your meetings!

Meme generator in Microsoft Teams

Microsoft Teams also keeps a record of the chat from every meeting and posts all comments in the channel.

Meeting chat record in Microsoft Teams

Have you ever lost track of helpful links and information during a Zoom meeting? With Teams, you can review the comments after the meeting, and any points made there can be found using search alongside the rest of your chats. It’s easy to see why this is useful.

3. Blur your background

Zoom backgrounds are, at this point, an important part of our collective human culture—the ultimate form of self-expression. With this best practice, you can have your meeting almost anywhere, and disguise whatever happens in the background around you. Naturally, Microsoft Teams offers custom backgrounds for meetings.

4. Pretend you’re in the same room as your coworkers

Zoom  has two views that you can switch between. Speaker View and Gallery View: essentially, you can see the person talking right now or see everyone at once. Microsoft Teams adds another: Together Mode. Everyone on the call is shown as though they’re sitting next to each other in some kind of classroom, or sporting event like we’ve seen on TV with the NBA,MLB, NHS and NFL.

Together Mode in Microsoft Teams

This is optional, and turning it on only changes things on your screen. 

Is this useful? No. Will it make you feel slightly less alone during a year in which in-person interaction is rare? No. Is it somewhat amusing? Yes.

5. Live captions

Teams can detect what’s said in a meeting and present real-time captions. And, if you’ve turned on the new meeting experience, your captions will include speaker attribution—so you’ll see not only what’s being said, but who’s saying it. 

Zoom offers a closed captioning feature, but someone has to manually type them out. Microsoft’s system recognizes speech automatically. Live captions can make your meeting more inclusive to participants who are deaf or hard-of-hearing, people with different levels of language proficiency, and participants in loud places by giving them another way to follow along.

6. There’s a good chance you’re already paying for it

Zoom is free, but the free version limits meetings to 40 minutes. Microsoft Teams’ free version has no such restrictions for video meetings.

There’s also a good chance you’re already paying for the full version. Microsoft Teams is included with every version of Microsoft 365 for business. This means that, if your company pays for a Microsoft Office subscription, you already have access to Teams. You should probably give it a chance and consider not paying for Zoom and/or Slack on top of it.

Features

  • Group and private chat.
  • Video calling, audio calling, and screen sharing.
  • Schedule video calling.
  • Thread messaging.
  • Works seamlessly with any other Office app.
  • Up to 250 people per video call.
  • Over 270 integrations.
  • Available in 53 languages.

Best for

  • Microsoft-centric teams.
  • Organizations that want to keep ideas organized and compartmentalized.

If you have any questions, please email us at support@sjtechies.com or call us at (856) 745-9990.

 

Office 2010 is Retiring

The popular Microsoft Office 2010 is reaching end of support in a few months. To avoid security risks, it’s time to upgrade to a newer version of Office. The good news is that you have options.

drawing of a man holding a laptop in front of a very large laptop with "update" on the screen and a wrench in front

What Does End of Support Mean?

Microsoft Office 2010 has been a popular version of the application over the last decade. The unfortunate news is that support for it ends this fall — on October 13, 2020, to be exact. All of your Office 2010 apps will continue to function. However, using an unsupported version of any software exposes your computer to serious and potentially harmful security risks. Microsoft will no longer provide technical support, bug fixes, or security fixes for Office 2010 vulnerabilities that may be subsequently reported or discovered. This includes security updates that help protect your PC from harmful viruses, spyware, and other malicious software.

  • You’ll no longer receive Office 2010 software updates from Microsoft Update.
  • You’ll no longer receive phone or chat technical support.
  • No further updates to support content will be provided, and most online help content will be retired.
  • Another difficulty you may face is incompatibility with some of the newer programs and file formats.

If you’re using Office 2010, it’s probably a good time to upgrade your version of Microsoft Office.

Upgrade Options

The best way to protect yourself and your organization is to upgrade to a newer version of Office:

  • Cloud upgrade: Subscriptions to Microsoft 365
  • On-premises upgrade: Office Standard 2019

Microsoft 365

Microsoft 365 is an all-in-one cloud solution with a number of different licensing options to fit your organization’s needs. The best part about cloud-based applications is that you no longer have to worry about retirements, patches, and end of support. Cloud licenses are automatically updated with new features, new applications, and security updates. Many cloud subscriptions also include installed (or desktop) versions of the application, so you can have the same look and feel of the Office applications you are accustomed to using, but built with more robust features and benefits.

Microsoft Office Standard 2019

Microsoft Office Standard 2019 is the latest version of the on-premises version of the office suite and is a good option for you if you are not ready for the cloud version at this time. This version of Office includes Word, Excel, PowerPoint, Outlook, OneNote, and Publisher.

If you have any questions, please email us at support@sjtechies.com or call us at (856) 745-9990.

The End of Life for Windows 7, Server 2008 R2, & Small Business Server 2008 + 2011

End of Life Windows 7, Server 2008 R2, & Small Business Server 2011
End of Life Windows 7, Server 2008 R2, & Small Business Server 2011
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Microsoft has announced that its support for Windows 7, Windows Server 2008 R2, and Small Business Server (SBS) 2011 will be coming to an end on January 14, 2020.

What does that mean for you? First, security patches and updates will no longer be implemented, leaving Windows 7 workstations and servers susceptible to security breaches. On January 13, 2015, Microsoft ended mainstream support for Windows 7, but now extended support is ending as well. Extended support is still safe to use until 2020 currently. Normally Microsoft would add new features during the mainstream support phase, but they will not be being doing this anymore. They will however, continue to patch any security treats. South Jersey Techie’s strongly recommends upgrading your business’s servers and workstations before the January 2020 deadline- and to start planning now to avoid the urgency of the deadline. Businesses in the healthcare industry will be impacted by the changes in relation to HIPPA violations if their server isn’t updated before the deadline. The deadline will be here before you know it and updating an IT infrastructure is a large task and shouldn’t be put off until the last minute.

What are the next steps for your business? Many of our clients are starting to upgrade now or are planning to include the upgrades in their 2019 budget. Send us an email or give us a call and we will evaluate your line of business software for Windows 10 and upgraded server compatibility. If your company decides to upgrade its old server and workstations to meet the January 2020 deadline, South Jersey Techie’s has the reliable solutions and experienced technicians you need for managing the data migration and even the retired hardware. You can have peace of mind knowing your old data will be securely erased and destroyed.

Unsure if this deadline will affect your business? South Jersey Techie’s can review your server for you and determine its end of life date or if it will be affected by the 2020 end of support date. If you have any questions or concerns about your office and the 2020 end of support date, please give us a call today: (856)745-9990.

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How to Resolve Microsoft Office 365 Activation Hassles

Imagine you are a customer of Microsoft’s Office 365 service, including a subscription to the Office desktop applications like Word, Excel and Outlook.

One day you click on the shortcut for Word, but instead of opening, it just shows a “Starting” splash screen which never progresses.

Being smart, you try to start Word in safe mode by holding down the Ctrl key, but the exact same thing happens.

Annoying, when you want to do your work. What is going on?

We took a look at a case like this. Two things you should do (after the usual reboot):

1. Look in the event viewer. Here, we found a clue that the issue is related to software activation, specifically Event 2011 “Office Subscription Licensing exception”:

2. For all things related to Office licensing, open a command prompt, go to (for example) C:\Program Files (x86)\Microsoft Office\Office16, and type:

cscript ospp.vbs /dstatus

In this case we got the following:

This told us that Windows thinks TWO product keys for Office are installed. One has expired, the other is fine.

The guilty party may (or may not) be the trial version of Office typically pre-installed with a new PC. Or it could be a consequence of changing your Office 365 subscription. Neither would be the fault of the user, who is fully licensed and has done nothing other than follow Microsoft’s normal procedures for installing Office 365.

Solution: we reinstalled Office from the Office 365 portal, and attempted to remove the dud product key with:

cscript ospp.vbs /unpkey:<Last five characters of product key>

as explained here. All is well for the moment.

Activation and subscription license checking is for the benefit of the vendor, not the user, and should never get in the way like this.

Further, cannot Microsoft find some way of informing the user when this happens, and not have Word simply hang on starting? How difficult is it to check for licensing and activation issues, and throw up a message?

Microsoft hints at September release of Windows 10’s next feature upgrade

Based on the current progress for Windows 10 version 1903, due to arrive next spring, it now looks like the fall update for the OS will arrive around Sept. 10 or Sept. 24.

Microsoft last week released the first preview of what will become Windows 10 version 1903, the opening feature upgrade of next year, slated to ship in the spring.

The debut of what Microsoft calls the “Skip Ahead” build for Windows 10 1903 also hints that the release of this fall’s upgrade, aka 1809, will take place in September. If so, it would be the first time since late-2015 that the actual delivery date matched the numerical label.

On July 25, Microsoft forked the 1809 preview of Windows 10 – as it’s done before when a feature upgrade approaches – so developers could continue to deliver betas for that build while also beginning to work on the next-in-line, 1903. (Microsoft uses a yymm labeling system to mark its Windows 10 feature upgrades; 1809 should indicate a September 2018 release, while 1903 would be a March 2019 release.)

When it forks preview code, Microsoft provides the even-further-in-the-future build, in this case, 1903, to Windows Insider participants who earlier volunteered for Skip Ahead. As the current feature upgrade gets close to release, Microsoft switches Skip Ahead users to the following upgrade, so that engineers can start collecting feedback on that version even as they keep polishing the one set to launch soon. The bulk of Insiders remain on the latter.

Think of the Skip Ahead debut as a warning bell, like the one rung at track meets when racers start the final lap: When Microsoft begins to ship Skip Ahead code, it’s close to wrapping up the impending feature upgrade.

In 2017, as Windows 10 1709 (aka “Fall Creators Update”) neared completion, Microsoft first forked the preview code and distributed a different build to Skip Aheaders on Aug. 31. Windows 10 1709 began its release cycle on Oct. 17, or 47 days later. With this year’s version 1803, Skip Ahead debuted Feb. 14, or 75 days before the April 30 release of that upgrade.

(Windows 10 1803’s original launch date, reportedly April 10 – which was one of two dates Computerworld had forecast in February – was postponed by 20 days after a deal-breaking bug was uncovered at nearly the last minute.)

For one estimate of the release date for Windows 10 1809, Computerworld added 47 days to July 25, arriving at Sept. 10. A second estimate was generated by adding 61 days – the average of the two previous Skip Ahead triggers – to July 25, resulting in a Sept. 24 rollout.

Because the last three feature upgrades launched on either a Monday or Tuesday – April 11, 2017 for version 1703; Oct. 17, 2017 for 1709; April 30, 2018 for 1803 – Sept. 10 or 11 would be the most likely release dates for 1809, absent a show-stopping problem like the bug before 1803’s launch. Computerworld’s alternate forecast would be September 24 or 25, also a Monday/Tuesday combination, because it would match the previous upgrades’ average time-between-Skip-Ahead-and-release.

If Microsoft does release Windows 10 1809 in September, it would be the first time since November 2015 that the company has matched delivery date and the upgrade’s label. Version 1511 debuted Nov. 10, 2015. The four subsequent upgrades, 1607, 1703, 1709 and 1803, all missed their release months by between 2 and 30 days. (Version 1607 came the nearest, releasing Aug. 2, 2016.)

Although Microsoft has never expressly tied itself to March and September release months – in a support document, it gives itself wiggle room by stating that feature upgrades will be released “twice per year, around March and September [emphasis added]” – the disconnect between release and numerical designation has always seemed odd.

Issuing feature upgrades during the appointed months would be a sign that Microsoft has gotten a better handle on the rapid development tempo it has at times struggled with executing. It would also be a step toward a more predictable schedule, which was the point of the pledge it made over a year ago to issue a pair of feature upgrades annually.

What’s new in search in Office 365

SharePoint now serves up search results personalized to your previous activity and permissions.

In SharePoint Online and on office.com, search is personal, and the search results are even easier to explore. Another user will see different results than you, even when you both search for the same words.

You’ll only see results that you already have access to, and other users can’t find your private documents.

Even before you start typing, you’ll see results based on your previous activity in Office 365. The results update as you start typing.

If these results aren’t what you’re looking for, click the link to see more results or press Enter to open the search results page and see and explore all the results. Here’s an example of search results from SharePoint:

Explore the search results to see more details about the people and files you’ve found, or refine your search to get other results. Here’s an expert tip to quickly see more, or less, details of a result – you can actually click anywhere in the empty space of the result.

You can navigate to locations that you want to explore further and, if you’ve searched in SharePoint Online, you can change where the results come from. For example, if you searched from a site, but really meant to search all of SharePoint, then you’re just one click away. Or, if the site you searched from is associated with another site, but you want to search all the associated sites.

When you exit a search results page, you return to the page where you started your search.

Dictate By Microsoft Lets You Type With Your Voice

Dictate with your voice in Office

This feature is available to Office 365 Subscribers only.

Dictate in Word or PowerPoint

1) Turn on your microphone and make sure it works. Troubleshoot microphone settings

2) In Word 2016 or PowerPoint 2016, select Home > Dictate.

3) Wait for the icon to turn red.

4) Start talking. As you talk, text appears in your document or slide.

5) Speak clearly and conversationally. Insert punctuation by saying the name of the punctuation mark you want to add.

6) If you make a mistake while dictating, move your cursor to the mistake and fix it with your keyboard. No need to turn off the microphone.

7) When finished, select Dictate again to stop typing.

Dictate in Outlook

1) Turn on your microphone and make sure it works. Troubleshoot microphone settings

2) Open a new email message and select Message > Dictate.

3) Wait for the icon to turn red.

4) Start talking. As you talk, text appears in your email message.

5) Speak clearly and conversationally. Insert punctuation, by saying the name of the punctuation mark you want to add.

6) If you make a mistake while dictating, move your cursor to the mistake and fix it with your keyboard. No need to turn off the microphone.

7) When finished, select Dictate again to stop typing.

Troubleshooting

I don’t see Dictate, or it’s not working

If Dictate isn’t working, make sure you’re connected to the Internet.

You can enable or disable Dictate by going to File > Options and look for Office intelligent services on the General tab.

Important information about Dictate

Dictate is one of the Office Intelligent Services, bringing the power of the cloud to Office apps to help save you time and produce better results.

Your speech utterances will be sent to Microsoft to provide you with this service, and may also be used to improve speech recognition services. For more information see, What are Intelligent Services?

Office Dictate is not HIPAA (Health Insurance Portability and Accountability Act) compliant.