The 10 best features you won’t be able to live without

End of support is sneaking up on enterprise employees running Office on a Mac

Companies that have employees running Office for Mac 2011 have just over 100 days to replace the suite’s applications with those from last year’s upgrade, Office for Mac 2016.

Support ends for Office for Mac 2011 on Oct. 10, a date that Microsoft first stamped on the calendar two years ago, but has not widely publicized since. As of that date, the Redmond, Wash., developer will cease supplying patches for security vulnerabilities or fixes for other bugs.

The individual applications — Excel, PowerPoint, Outlook and Word — will continue to operate after support ends, but companies will be taking a risk, however small, that malware exploiting an unpatched flaw will surface and compromise systems.

To receive security and non-security updates after Oct. 10, IT administrators must deploy Office for Mac 2016 or instruct workers covered by Office 365 to download and install the newer suite’s applications from the subscription service’s portal.

Office for Mac 2011’s end-of-support deadline was originally slated for January 2016, approximately five years after the productivity package’s release. But in the summer of 2015, when it was clear that 2011’s successor would not be ready by early 2016, Microsoft extended its lifespan by 21 months. At the time, Microsoft cited the long-standing policy of supporting a to-be-retired product for “2 years after the successor product is released” when it added time to 2011.

Mac users: Steerage Class

The impending cutoff for Office for Mac 2011 is an issue only because Microsoft shortchanges Office for Mac users. Unlike the Windows version of Office, which receives 10 years of security support, those that run on macOS are allotted half that. Microsoft has repeatedly classified Office for Mac as a consumer product to justify the half-measure, even for the edition labeled “Home and Business.”

Nor does Microsoft update and service Office for Mac for corporate customers as it does the far more popular Windows SKU (stock-keeping unit). The latter will be upgraded with new features, Microsoft said in April, twice each year for enterprise subscribers to Office 365 ProPlus, with each release supported for 18 months before giving way to a pair of successors.

Mac editions, however, are refreshed with new tools at irregular intervals, often long after the same feature debuts in the same Windows application. (Recently, for example, Microsoft added a delivery-and/or-read receipt option to the Mac version of Outlook; that functionality has been in Outlook on Windows since 2013.) And because there are no regular, large-scale feature upgrades to Office for Mac, support is not curtailed by the release schedule as with Windows.

The difference between Offices — the behemoth Windows on one side, the niche Mac on the other — has been put into even starker relief recently: Microsoft has adopted March and September dates for launching new upgrades to Windows 10, Office 365 ProPlus, and last week, Windows Server, but made no similar promises for Office for Mac 2016.

It’s clearly the odd app out.

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The Galaxy S8 might be the best phone of 2017, but the year’s not over until the next iPhone makes its debut. Here’s how Apple can take the crown back from Samsung.

If there wasn’t already a mountain of pressure on Apple to deliver something spectacular with this year’s iPhone update, there surely is now. If you haven’t noticed, Samsung has released the Galaxy S8 and S8+, and they’re pretty remarkable. As a former iPhone 7 Plus user, the S8+ might very well be the best phone I’ve ever used, with a stunning screen, speedy processor, and, yes, a gorgeous design.

But what makes the S8 so amazing is how unique it is. For the first time in a while, Samsung is standing alone on the cutting edge with a phone that needs to be seen to be believed. From its barely there bezels to its brilliant wraparound screen, the Galaxy S8 truly gives Apple a run for its money. No joke, it actually makes the iPhone 7 look pretty stale.

But there’s still a lot of time between now and the release of the next iPhone. According to rumors, the lineup this year will consist of the usual S models along with a fantabulous iPhone 8, which looks to adopt a similar aesthetic to the Galaxy S8, with an edge-to-edge OLED display and the removal of the physical home button. But just because it might look similar doesn’t mean it can’t still be better. Here’s how Apple can still steal the crown from Samsung:

The Galaxy S8 has a killer camera but the iPhone 7 is no slouch.

Killer camera

The Galaxy S phones has always had a camera on par with the iPhone, so it was a little surprising that Samsung didn’t upgrade the S8’s all that much. The iPhone 7 Plus is already a step ahead here, with 2X optical zoom and the sublime Portrait Mode, but the iPhone 8 could really separate itself from the S8 by taking it even further. Along with a megapixel bump, Apple could add optical image stabilization to the second lens, which will go a long way toward increasing photo and zoom quality. But what would really set it apart would be a larger sensor and greater ISO range to make it a low-light leader.

The Gear VR is a big part of the S8, but AR could be the iPhone 8’s big play.

AR not VR

While Samsung is going all-in on virtual reality with the Galaxy Gear and the S8, rumors suggest that Apple is more interested in augmented reality. And that could be one of the features that sets the iPhone 8 apart. Smartphones have been slow to incorporate AR into the interface, but if Pokémon Go has taught us anything, it’s that people are way more interested in seeing the world through their screens than strapping a headset to their faces. An AR-fueled iPhone 8 could connect us to the world in fun new ways without separating us from reality.

The Galaxy S8’s fingerprint sensor is just in the worst place.

Well-placed fingerprint sensor

While the Galaxy S8 is one of the best smartphones ever made, one tragic flaw prevented it from being perfect: the placement of the fingerprint sensor. For some god-awful reason, Samsung put it right next to the camera, all but ensuring your finger will not only miss it, but also repeatedly smudge the lens. If the rumors are correct that Apple will also be removing the home button in the iPhone 8, it has two options: under the screen or on the back. A first-of-its-kind in-panel sensor would be revolutionary, but if it’s on the back, Apple needs to learn from Samsung’s mistake and put it lower, like on the Pixel.

Bixby hasn’t exactly exploded out of the gate, but it does a lot that Siri doesn’t do.

Expanded Siri

When Samsung unveiled the S8, a major part of the presentation was spent introducing its new AI assistant, Bixby. However, the new service wasn’t just a competitor to Siri, Alexa, and Google Assistant. Samsung integrated Bixby deep into the interface to let it access apps, fetch information, and cut down on how often we need to touch our phones. It’s a cool idea, except the only problem is it doesn’t really work. If Apple could do something similar with Siri and expand its reach to work inside apps while we’re using them, it could beat Bixby at its own game.

The Galaxy S8’s screen is pretty, but It also uses its software to accentuate it.

iOS 11

One of the biggest gripes people have had about Samsung’s phones has always been its TouchWiz interface. But that’s changed with the S8, as Samsung has crafted an intuitive, refined system that takes full advantage of its superb hardware. If Apple is going to release a radically redesigned iPhone with curved edges and a wraparound screen, the same old iOS isn’t going to do it justice. It might be time to rethink iOS for modern times and give it more than new features and a fresh coat of pixels.

Samsung’s wireless charging supports Qi and PMA standards, and the pad stands up or lies flat. But it’s not long range wireless.

True wireless charging

While Samsung has had wireless charging in the Galaxy S since the S6, Apple has been slow to adopt it for the iPhone. All signs indicate that’s going to change for the iPhone 8, but if Apple wants to top the Galaxy S8 and not just keep pace, it’s going to need something a little more exciting than a pretty charging pad. One of the rumors we’ve read suggests that Apple could adopt true long-range wireless charging for the next iPhone, which would power up the battery whenever you’re within range of the charger, even if it’s in your pocket. That alone would be an S8 killer.

The Galaxy S8 includes a pretty great pair of earbuds.

Bundled AirPods

Samsung didn’t just resist the trend to ditch the headphone jack on S8, it embraced the 3.5mm jack in a big way. Inside the S8 box is a pair of premium AKG-tuned earbuds that are a few steps above the usual build and sound quality you get for free—certainly better than what Apple gives us. But if Apple really wants to embrace the wireless future of the iPhone, it needs to stop including a wired set of EarPods, even if they are Lightning. A pair of AirPods in the box (or a cheaper Beats alternative) would really set it apart from the 3.5mm S8 and make a strong statement.

The battery life on the S8 is really good, but the iPhone 8’s could be even better.

Blow-away battery

Samsung has had its share of battery issues, but the S8 looks to put them in the past with a long-lasting battery that hopefully won’t blow up. But while it can get through the whole day for the most part, the S8 didn’t deliver the the real breakthrough we were hoping for. We’re still waiting for a phone that lets us completely forget about the battery until our day is over, and we’d love to see the iPhone 8 deliver something in the range of 12 hours and truly change the game.

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If you’re one of the many business users who has not upgraded their computer to Windows 10, there are still resources to boost your experience. Here are 10 tips for getting the most out of the OS.

Windows 10 faced a controversial roll-out, with privacy concerns, bugs, and other issues plaguing many users. And as of August 2016, just 1% of business machines had upgraded to Windows 10, according to a study from Softchoice. Instead, 91% of the machines were operating with Windows 7—an 18% increase over the same period of time in 2015.

“It seems businesses don’t see an urgent need to move operating systems, so long as their cloud-based applications are still running fine on Windows 7,” Softchoice’s Microsoft director Craig McQueen wrote in a press release at the time. “In addition to the security benefits, I think once organizations grasp the user benefits—such as touch and Cortana—we will start to see a boost in adoption.”

While experts predict Windows 10 deployments will pick up this year, it’s important for those still using Windows 7 for business to get the most out of their machines. Here are 10  articles with Windows 7 tips that will help enterprise users operate the machines more effectively.

1. 10 ways to speed up Windows 7

While Windows 7 generally performs well, over time, the system can slow down and require some care to get it back up to speed. The OS also contains certain features that users can take advantage of to improve overall performance. Here, we outline 10 steps business users can take to enhance the performance of your Windows 7 system.

2. Use multiple monitors with Windows 7’s Remote Desktop Connection

Windows 7 allows users to connect to a remote computer and utilize the local system’s multiple monitors. Here is a step by step advice on how to configure and operate multiple monitors using Windows 7’s Remote Desktop Connection, as well as how to connect to and from Windows versions that do not support this feature.

3. Quick Tips: Flush the ARP cache in Windows 7

The Address Resolution Protocol (ARP) cache is an important part of IP networking on any OS, as it links Ethernet addressing to hardware addressing. Newly mapped addresses are saved in an ARP cache, which is usually fine, but can sometimes cause issues with internet connections and web page loading times. Here, are the necessary steps to clear the ARP cache, and how to manage it going forward.

4. 10+ Windows 7 services you may not need

While every version of Windows includes a core set of system services, business users can disable some that are not necessary in order to improve performance and security. In this article, we highlight 13 services that users can disable if they so choose on Windows 7 systems that will likely not have any impact on business operations, including IP Helper, offline files, and Network Access Protection.

5. 10 Windows 7 commands every administrator should know

IT staff who troubleshoot Windows 7 problems often have to dive into the command line. Here, are 10 fundamental Windows 7 commands that are useful for IT administrators, including System File Checker, File Signature Verification, and Driverquery.

6. Modifying the Windows 7 boot loader with the Boot Configuration Data Editor tool

In Windows Vista and later versions of Windows, the bootloader was moved from boot.ini to a utility called BCDEdit. This article walks users through how to modify the boot config data using this tool.

7. Change and customize Windows 7’s Logon screen wallpaper

Changing and customizing the Windows 7 Logon screen wallpaper is easy once you know the steps, as Microsoft built the ability to change the wallpaper right into the OS, as opposed to needing any third-party software. Here, we offer a tutorial on doing so.

8. Change the Processor Affinity setting in Windows 7 to gain a performance edge

Most applications have been designed for multi-core processors, and work with an OS to distribute their operations evenly across cores to enhance performance. However, you can sometimes achieve better overall performance from certain applications by configuring them to run on different processor cores, which Windows 7 allows via the Processor Affinity setting. In this article, we explain two ways to change the Processor Affinity setting in Windows 7.

9. Use Windows 7 Event Viewer to track down issues that cause slower boot times

Experiencing a slow Windows 7 boot time? You can use Windows 7’s Event View to investigate the source of the problem. The Event Viewer includes a category of event logs called Applications and Services Logs, which track key elements of the OS. Here, we explain how it is possible to find out how long it took to boot up your system every time, since the day Windows 7 was first installed, along with instances where boot time slowed down, all through these logs.

10. Tag your files for easier searches in Windows 7

This article, walks users through how to tag files to make them searchable via the Search filters built into Windows Explorer’s Search box in Windows 7. It’s possible to do this easily from many applications while saving a file. The ability to more easily find files is a boon for business users who want to enhance their productivity.

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Under specific circumstances and with careful tweaking, you can increase Windows 7’s performance using the Processor Affinity setting.

If you have a multi-core processor, chances are good that on the Performance tab in Windows Task Manager, you have noticed that the CPU Usage History graphs look about the same for each core, as shown in Figure A. The reason for this is that most applications you run these days have been designed with multi-core processors in mind and will work with the operating system to distribute their operations as evenly as possible across all the available cores.

Figure A

In most cases, you’ll notice that the CPU Usage History graphs look about the same for each core.

In most cases this even distribution provides you with the best performance possible. However, that’s not always going to be the case. For instance, older applications that were designed for single-core processors can behave irrationally — they may all of a sudden begin maxing out the CPU usage at 100 percent and appear to be locked up. In other circumstances, you might be able to achieve better overall performance from certain applications by configuring each of them to run on different processor cores.

Fortunately, Windows 7 allows you to configure applications to use only one, or several, of the processor cores in a multi-core system by using the Processor Affinity setting.

In this edition of the Windows Desktop Report, Iwe’ll show you two ways to change the Processor Affinity setting in Windows 7.

From Task Manager

Changing the Processor Affinity setting from within Task Manager is a pretty straightforward operation once you know how to do it. To launch Task Manger, you can use the keystroke combination [Ctrl] + [Shift] + [Esc] or you can simply right-click on the taskbar and select Task Manager from the context menu.

Once Task Manager is up and running, select the Applications tab, right-click on the application that you want to work with, and select the Go to Process command, as shown in Figure B. When you get to the Processes tab, right-click on the process and from that context menu, select the Set Affinity command, as shown in Figure C. (If the processes are jumping around, it may be hard to select the correct process, so you might just want to press the Application key or [Shift]+[F10].)

Figure B

Right-click on an application and select the Go to Process command.

Figure C

Right-click on the process and select the Set Affinity command.

After you select the Set Affinity command, you’ll see the Processor Affinity dialog box shown in Figure D. As you can see, the default setting is All Processors, which in the case of my example system are CPU 0 and CPU 1. At this point, you can clear the All Processors check box and then select the CPU on which you want the process to run.

Figure D

The Processor Affinity dialog box allows you to choose which processor(s) you want to use.

An example

To take a look at the effects of using the Set Affinity command, we launched two applications: Microsoft Security Essentials and Disk Defragmenter. Next we used the Set Affinity command to assign Microsoft Security Essentials to CPU 0 and Disk Defragmenter to CPU 1. We then started each application running — Microsoft Security Essentials performing a full scan and Disk Defragmenter defragging a 500GB disk.

Once each application began working, they started sucking up CPU time, so we went to the Performance tab in Windows Task Manager to look at the CPU Usage History graphs. When we did, we could see that each graph was showing different measurements, as shown in Figure E.

Figure E

Each of the CPU Usage History graphs shows different measurements.

To specifically see how each CPU core was faring, we launched Resource Monitor and selected the CPU tab. Again, we could see that each CPU core was showing different usage measurements, as shown in Figure F.

Figure F

Resource Monitor’s CPU tab specifically identifies each CPU core and its usage.

Now, of course, my example combination is purely for the sake of showing each CPU handling a separate process. However, there are instances where running Microsoft Security Essentials on a separate CPU core would be beneficial.

From a shortcut

Now if you find that running an application on a specific CPU core works well, you might want to use it again in the future. If so, chances are that you won’t want to have to go through the Task Manager each time. Fortunately you can create a shortcut to launch an application with a specific affinity setting.

For example, to launch Disk Defragmenter so that it runs only on CPU 0, you would create a shortcut with the following command line:

C:\Windows\System32\cmd.exe /C start /affinity 1 dfrgui.exe

To launch Disk Defragmenter on CPU 1, you would create a shortcut with the following command line:

C:\Windows\System32\cmd.exe /C start /affinity 2 dfrgui.exe

The number that follows the start /affinity command is called the affinity mask and is defined as a hexadecimal number. However, the CPU core number can be calculated more easily using binary numbers. For instance, the command

C:\Windows\System32\cmd.exe /C start /affinity 3 dfrgui.exe

will launch Disk Defragmenter on both CPU 0 and CPU 1. If you convert 3 into a binary number you will get 0011. Under the affinity mask system, processors are numbered from the right to left beginning with 0 and since there are 1’s in the first two places, this indicates CPU 0 and CPU 1.

Suppose you have a Quad core processor. If so and you use an affinity mask of 4, that will convert into binary 0100, which indicates CPU 2. If you use an affinity mask of 9, that will convert into binary 1001, which indicates CPU 0 and CPU 3.

For more information on the start /affinity command, open a Command Prompt window and type the command

start /?

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The command line is often the best place to resolve Windows 7 desktop problems. These basic commands will help speed your troubleshooting tasks.

PC troubleshooting is becoming less common in larger organizations, but consultants and techs in smaller shops still have to get their hands dirty identifying and fixing desktop problems. Oftentimes, troubleshooting Windows 7 means delving into the command line. Here are 10 fundamental Windows 7 commands you might find helpful.

1: System File Checker

Malicious software will often attempt to replace core system files with modified versions in an effort to take control of the system. The System File Checker can be used to verify the integrity of the Windows system files. If any of the files are found to be missing or corrupt, they will be replaced. You can run the System File Checker by using this command:

sfc /scannow

2: File Signature Verification

One way to verify the integrity of a system is to make sure that all the system files are digitally signed. You can accomplish this with the File Signature Verification tool. This tool is launched from the command line but uses a GUI interface. It will tell you which system files are signed and which aren’t. As a rule, all the system files should be digitally signed, although some hardware vendors don’t sign driver files. The command used to launch the File Signature Verification tool is:

sigverif

3: Driverquery

Incorrect device drivers can lead to any number of system problems. If you want to see which drivers are installed on a Windows 7 system, you can do so by running the driverquery tool. This simple command-line tool provides information about each driver that is being used. The command is:

driverquery

If you need a bit more information, you can append the -v switch. Another option is to append the -si switch, which causes the tool to display signature information for the drivers. Here’s how they look:

driverquery -v

driverquery -si

4: Nslookup

The nslookup tool can help you to verify that DNS name resolution is working correctly. When you run nslookup against a host name, the tool will show you how the name was resolved, as well as which DNS server was used during the lookup. This tool can be extremely helpful when troubleshooting problems related to legacy DNS records that still exist but that are no longer correct.

To use this tool, just enter the nslookup command, followed by the name of the host you want to resolve. For example:

nslookup dc1.contoso.com

5: Ping

Ping is probably the simplest of all diagnostic commands. It’s used to verify basic TCP/IP connectivity to a network host. To use it, simply enter the command, followed by the name or IP address of the host you want to test. For example:

ping 192.168.1.1

Keep in mind that this command will work only if Internet Control Message Protocol (ICMP) traffic is allowed to pass between the two machines. If at any point a firewall is blocking ICMP traffic, the ping will fail.

6: Pathping

Ping does a good job of telling you whether two machines can communicate with one another over TCP/IP, but if a ping does fail, you won’t receive any information regarding the nature of the failure. This is where the pathping utility comes in.

Pathping is designed for environments in which one or more routers exist between hosts. It sends a series of packets to each router that’s in the path to the destination host in an effort to determine whether the router is performing slowly or dropping packets. At its simplest, the syntax for pathping is identical to that of the ping command (although there are some optional switches you can use). The command looks like this:

pathping 192.168.1.1

7: Ipconfig

The ipconfig command is used to view or modify a computer’s IP addresses. For example, if you wanted to view a Windows 7 system’s full IP configuration, you could use the following command:

ipconfig /all

Assuming that the system has acquired its IP address from a DHCP server, you can use the ipconfig command to release and then renew the IP address. Doing so involves using the following commands:

ipconfig /release

ipconfig /renew

Another handy thing you can do with ipconfig is flush the DNS resolver cache. This can be helpful when a system is resolving DNS addresses incorrectly. You can flush the DNS cache by using this command:

ipconfig /flushdns

8: Repair-bde

If a drive that is encrypted with BitLocker has problems, you can sometimes recover the data using a utility called repair-bde. To use this command, you will need a destination drive to which the recovered data can be written, as well as your BitLocker recovery key or recovery password. The basic syntax for this command is:

repair-bde <source> <destination> -rk | rp <source>

You must specify the source drive, the destination drive, and either the rk (recovery key) or the rp (recovery password) switch, along with the path to the recovery key or the recovery password. Here are two examples of how to use this utility:

repair-bde c: d: -rk e:\recovery.bek

repair-bde c: d: -rp 111111-111111-111111-111111-111111-111111

9: Tasklist

The tasklist command is designed to provide information about the tasks that are running on a Windows 7 system. At its most basic, you can enter the following command:

tasklist

The tasklist command has numerous optional switches, but there are a couple I want to mention. One is the -m switch, which causes tasklist to display all the DLL modules associated with a task. The other is the -svc switch, which lists the services that support each task. Here’s how they look:

tasklist -m

tasklist -svc

10: Taskkill

The taskkill command terminates a task, either by name (which is referred to as the image name) or by process ID. The syntax for this command is simple. You must follow the taskkill command with -pid (process ID) or -im (image name) and the name or process ID of the task that you want to terminate. Here are two examples of how this command works:

taskkill -pid 4104

taskkill -im iexplore.exe

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If you evaluate your organization’s need for certain Windows 7 services, you may find that a number of them can be safely disabled.

Every version of Windows has shipped with a core set of system services that must run so that the system can perform basic operations. However, your organization may not necessarily need to have all the services running, and disabling unnecessary services can enhance performance and security. We’ve put together a list of 13 services you can disable on your Windows 7 systems that will probably not negatively affect your business operations at all.

Before you take drastic action, such as disabling a service on every PC in your organization, make sure that the service you’re disabling is not actually in use. This article makes a couple of broad assumptions: that your company doesn’t need to share Windows Media files and doesn’t use Windows 7’s HomeGroup features.

This is not a definitive list of services that can be disabled; these are just some obvious ones. Read carefully and make sure you test changes before deploying them across your organization.

1: IP Helper

Windows description: Provides tunnel connectivity using IPv6 transition technologies (6to4, ISATAP, Port Proxy, and Teredo) and IP-HTTPS. If this service is stopped, the computer will not have the enhanced connectivity benefits that these technologies offer. Why this can be disabled:Many organizations haven’t even started testing IPv6, much less fully deployed it. As indicated in the service description, the IP Helper service is leveraged in IPv4-to-IPv6 transitions.

2: Offline Files

Windows description: The Offline Files service performs maintenance activities on the Offline Files cache, responds to user logon and logoff events, implements the internals of the public API, and dispatches interesting events to those interested in Offline Files activities and changes in cache state. Why this can be disabled: If your organization doesn’t use the Offline Files feature found in both Windows client and server products, this service can be safely disabled. Obviously, if you are synchronizing files across the network, you shouldn’t disable this service.

3: Network Access Protection Agent

Windows description: The Network Access Protection (NAP) agent service collects and manages health information for client computers on a network. Information collected by the NAP agent is used to make sure that the client computer has the required software and settings. If a client computer is not compliant with health policy, it can be provided with restricted network access until its configuration is updated. Depending on the configuration of health policy, client computers might be automatically updated so that users quickly regain full network access without having to manually update their computer. Why this can be disabled: If you’re not doing network-based remediation or if you’re doing remediation with a third-party tool that doesn’t leverage the NAP client, this service can be disabled.

4: Parental Controls

Windows description: This service is a stub for Windows Parental Control functionality that existed in Vista. It is provided for backward compatibility only. Why this can be disabled:Corporate networks rarely used Vista’s Parental Control functionality. Further, this is a legacy service from Windows Vista.

5: Smart Card

Windows description: Manages access to smart cards read by this computer. If this service is stopped, this computer will be unable to read smart cards. If this service is disabled, any services that explicitly depend on it will fail to start. Why this can be disabled: If your organization does not use smart cards for authentication purposes, you can safely disable this service.

6: Smart Card Removal Policy

Windows description: Allows the system to be configured to lock the user desktop upon smart card removal. Why this can be disabled: If your organization does not use smart cards for authentication purposes, you can safely disable this service.

7: Windows Media Center Receiver Service

Windows description: Windows Media Center Service for TV and FM broadcast reception. Why this can be disabled: In most corporate environments, TV and FM broadcast reception on desktop computers is not considered a “business critical” item that needs support, and it’s often not allowed anyway. You can disable this service to save some resources.

8: Windows Media Center Scheduler Service

Windows description: Starts and stops recording of TV programs within Windows Media Center.Why this can be disabled: Likewise, there’s no need to record TV programs in a corporate environment.

9: Windows Media Player Network Sharing Service

Windows description: Shares Windows Media Player libraries to other networked players and media devices using Universal Plug and Play. Why this can be disabled: On a corporate network, Windows Media Player doesn’t have nearly the place it might have on a home network. Disabling this service will have no impact on business activities.

10: Fax

Windows description: Enables you to send and receive faxes, utilizing fax resources available on this computer or on the network. Why this can be disabled: If your organization is not using a network-based faxing service, disabling this service will have no business impact.

11: HomeGroup Listener

Windows description: Makes local computer changes associated with configuration and maintenance of the homegroup-joined computer. If this service is stopped or disabled, your computer will not work properly in a homegroup and your homegroup might not work properly. It is recommended that you keep this service running. Why this can be disabled: It’s highly unlikely that a business organization — except a very small one — is using HomeGroups as a way to share resources on a network. It’s almost always safe to disable this service in a business setting.

12: HomeGroup Provider

Windows description: Performs networking tasks associated with configuration and maintenance of homegroups. If this service is stopped or disabled, your computer will be unable to detect other homegroups and your homegroup might not work properly. It is recommended that you keep this service running. Why this can be disabled: As noted above: Only very small organizations are likely to use HomeGroups to share resources on a network, so it’s almost always safe to disable this service in a business setting.

13: Tablet PC Input Service

Windows description: Enables Tablet PC pen and ink functionality. Why this can be disabled: The vast majority of PCs that are deployed to users do not have hardware that can leverage tablet-like capability. This service simply uses system resources with no possible benefit.

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Will preview $20/month software-as-a-service plan Aug. 2

Earlier this week, Microsoft introduced two additional software-as-a-service subscription plans to the partners who will try to sell them.

The pair join an increasing number of subscription deals that the Redmond, Wash. company has modeled on the Office 365 pattern. The new plans even carry the “365” label, which Microsoft sees as a unifying identifier.

Microsoft 365 is, as CEO Satya Nadella introduced it Monday, “a fundamental departure in how we think about product creation,” composed of, initially at least, two plans. The more expensive, Microsoft 365 Enterprise, is simply a new name for a year-old, two-tier product titled “Secure Productive Enterprise E3” and “Secure Productive Enterprise E5.” Those SKUs (stock-keeping units) were introduced at Microsoft’s 2016 partner conference. Like SPE, M365 Enterprise tosses Windows 10 Enterprise, Office 365 and Enterprise Mobility + Security into a bucket.

But “Microsoft 365 Business,” or M365 Business for short, is the more interesting of the two plans because it is actually new. Nadella thought the same. “I’m so excited about the product innovation that you will see today around small and medium-sized businesses,” he said during a two-hour keynote before partners.

So, what’s Microsoft 365 Business?

That’s the new deal Microsoft will push later this year after an unspecified time in preview, which will start Aug. 2.

M365 Business includes:

Office 365 Business Premium, a software-and-service plan that includes all the Office applications, hosted Exchange email, OneDrive storage service and more. Alone, Office 365 Business Premium costs $12.50 per user per month when billed on an annual basis.

Windows 10 Pro: Devices currently running Windows 7 Professional or Windows 8.1 Pro may be upgraded to Windows 10 Pro under M365 Business.

Windows 10 Business: According to Microsoft, “Windows 10 Business is a set of cloud-[based] services and device management capabilities that complement Windows 10 Pro and enable the centralized management and security controls of Microsoft 365 Business.” The services and tools include a subset of those from Intune, Microsoft’s enterprise mobility management (EMM) platform, as well as Windows AutoPilot, an automated deployment service bundled with Windows 10’s March 2017 feature upgrade, aka 1703 and Creators Update.

How much does M365 Business cost?

$20 per user per month when it launches later this year.

That’s $7.50 per user per month more than Office 365 Business Premium, or an extra $90 per user annually. For that amount, customers receive the difference between the two plans: the upgrade to Windows 10 Pro and the various management service components.

Who is Microsoft 365 Business for?

According to Microsoft, the plan is “built for small and midsize customers that have little to no IT resources on staff.”

Although companies of any size can purchase M365 Business licenses, any one customer can buy no more than 300 subscriptions, another signal that it aims at small and medium-sized organizations.

The limited management tools also play to that theme. They’re designed to be easy to use and offer only basic functionality, and are accessed via simple control panels similar to what they may have already used for Office 365.

What’s the Windows 10 upgrade all about in M365 Business?

Microsoft’s descriptions of this component are sketchy thus far. An extensive company Q&A on the subscription plan had the most information, saying, “If you have devices that are licensed for Windows 7, 8 and 8.1 Professional, Microsoft 365 Business provides an upgrade to Windows 10 Pro.” (The “Professional” label holds for Windows 7, but 8 and 8.1 are dubbed “Pro” instead, as is Windows 10.)

Computerworld was unable to unearth additional details of the upgrade, specifically what happens when a customer cancels a M365 Business subscription or lets one expire. Do devices that were upgraded from Windows 7 Professional to Windows 10 Pro retain the latter license? Or is the Windows 10 license revoked, forcing customers to reinstall the previous OS?

Microsoft declined to answer questions about that scenario, and analysts who had been briefed by the company said that licensing issues were not discussed in Microsoft’s presentation.

The matter of expiring subscriptions requires context. Generally, when customers exit a subscription, say, Office 365, the applications and services will retreat into a reduced functionality mode or stop working entirely. Something similar happens after a subscription to Windows 10 Enterprise E3 or E5 lapses. “When a subscription license expires … the Windows 10 Enterprise device seamlessly steps back down to Windows 10 Pro,” Microsoft states in a support document.

In other instances, Microsoft doesn’t strip away an upgrade. Customers who have subscribed to Windows 10 Enterprise E3 or E5 may upgrade devices equipped with Windows 7 Professional or 8.1 Pro, to Windows 10 Pro; if they later depart the E3 or E5 plan, the Windows 10 license permanently remains in place.

Which of these options remains — cancellation or retention — is what’s unclear in the case of M365 Business.

What management tools does M365 Business include?

Enough, says Microsoft, to adequately serve small and mid-sized businesses.

What Microsoft calls “a simplified management console” controls device and user management functions. The tools bundled in M365 Business include:

• Auto-install (and easy uninstall) Office
• Wipe company data from devices, both company- and employee-owned
• Enforce user settings on devices, including access to Windows Store or use of Cortana
• Force users to save all work to OneDrive for Business
• Configure new PCs as well as existing systems running Windows 10 Pro 1703 (Creators Update) or later using AutoPilot
• Automatically update and upgrade Windows 10 PCs using Windows Update for Business

We heard there’s a preview of M365 Business. What’s that deal?

Yes, there will be a preview available starting, Microsoft’s said, on Wednesday, Aug. 2. The preview will be accessible from this website. Users may, in fact, sign up now for the preview on that page.

Although there is no charge for the preview, Microsoft recommended that potential customers contact their preferred Microsoft Partner — or locate one — to handle the M365 Business deployment.

Interestingly, Microsoft said, “Devices running Windows 7 [Professional] or 8.1 Pro are eligible for an upgrade to Windows 10 Pro within the Microsoft 365 Business preview.” It was unclear whether that upgrade would be retained or retracted at the end of the preview.

What does M365 Business require?

According to Microsoft, Windows 7 Professional PCs “likely meet the minimum requirements.” However, only Windows 10 devices can be managed in M365 Business, a powerful motivator for equipping as many systems as possible with the newer OS.

The other major precondition for the subscription — Azure Active Directory (AAD) — is necessary to enforce user and device policies set in the management console, and for other tasks, such as AutoPilot set-up. Microsoft acknowledged that on-premises Active Directory works with M365 Business, but “it is not recommended.”

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In Windows 7 you can connect to a remote computer and take full advantage of your local system’s multiple monitors. Here’s how.

If you’re using multiple monitors on your system setup and you regularly connect to other systems via Remote Desktop, you know how frustrating it is to go from a multiple-monitor display to a single-monitor display for your remote connection. If so, you’ll definitely want to learn how you can take advantage of multiple monitors in Microsoft Windows 7’s Remote Desktop Connection.

However, before going any further it is important to understand right off the bat that multiple-monitors support in Windows 7’s Remote Desktop is available only on Windows 7 Ultimate and Windows 7 Enterprise. (It is also available in Windows Server 2008 R2.) Furthermore, both the local and remote systems must be running one of the supported versions. For example, Windows 7 Ultimate is running on the local and Windows 7 Enterprise is running on the remote.

As long as you have the proper configuration, Windows 7 provides you with real multiple-monitor support as opposed to the monitor-spanning feature that was introduced in the previous version of Remote Desktop Connection. This means that in Windows 7 you can use this feature to connect to a remote computer and take full advantage of your local system’s multiple monitors on your remote system.

In this edition of the Windows Desktop Report, we’ll describe Windows 7’s Remote Desktop support for multiple monitors and show you how to configure it for connecting to other Windows 7 systems. we’ll also show you how to use Remote Desktop’s monitor-spanning feature when connecting to, and from, Windows versions that do not support the multiple-monitors feature.

What’s the difference?

Before we get started, let’s take a moment to discuss the different types of Remote Desktop monitor configurations you can have when using a system with multiple monitors. In the standard type of connection, Remote Desktop displays the remote system in a window on one monitor. In a connection configured with the monitor-spanning feature, Remote Desktop displays the remote system in a window on one monitor but allows you to drag or span that window across multiple monitors. In a connection configured with the multiple-monitors feature, Remote Desktop makes the remote system behave as if it were physically connected to multiple monitors. Each of these configurations is illustrated in Figure A.

Figure A

There are three types of configurations you can use when using Remote Desktop on a system with multiple monitors.

Configuring a multiple-monitors connection

If you have the proper setup, configuring Windows 7’s Remote Desktop multiple-monitor feature is easy. To begin, Launch Remote Desktop Connection and select the system you want to connect to with multiple-monitor support from the Computer drop-down list. Then, click the Options button to expand the Remote Desktop Connection window so that you can see all the tabs. Next, choose the Display tab and select the Use All My Monitors for the Remote Session check box, as shown in Figure B. To complete the procedure, return to the General tab and click the Save button.

Figure B

Selecting the Use All My Monitors for the Remote Session check box is all that is needed to enable the multiple-monitor feature.

When you connect to the remote system, the remote system’s monitor will instantly fill your multiple monitors, just as if it were physically connected to the monitors.

Configuring a monitor-spanning connection

As mentioned, in a connection configured with the monitor-spanning feature, Remote Desktop allows you to drag or span the window across multiple monitors. However, there are a couple of caveats. First your multiple monitors must have the same screen resolution. Second, the monitors must be aligned, or positioned, side-by-side. Third, the combined screen resolution of your multiple monitors must be under 4096 x 2048.

To launch Remote Desktop Connection with monitor-spanning support, just click the Start button and type the following command in the Start Search box. (Alternatively, you can open a Command Prompt window and type the same command.)

Mstsc /span

When you do, you’ll see the standard Remote Desktop Connection dialog box, and you can launch the connection as you normally would. As soon as you make a connection, you’ll immediately see the desktop of the remote system spread across your multiple monitors. If you need to have access to both the local and remote desktops, you can reduce the size of the remote system’s desktop to only one monitor by clicking the Restore Down button on the Remote Desktop window. As a shortcut, you can also use the keystroke: [Ctrl][Alt][Break].

Once the window is on one monitor, you use click and drag to resize the window to completely cover a single monitor. Keep in mind that when you reduce the size of a spanned remote widow, it will display both horizontal and vertical scroll bars, as shown in Figure C, that you’ll have to use to see the entire screen. However, you can instantly span the window by clicking the Maximize button.

Figure C

When you resize the remote desktop’s spanned window, you’ll have to use scroll bars to view the entire screen.

Creating a shortcut

Of course, using a command line to launch your Remote Desktop connection isn’t the most convenient way to use the monitor-spanning feature. Chances are that you already have a Remote Desktop Connection RDP file saved on your desktop. If so, you can create a standard Windows shortcut that will incorporate both the special command line and your RDP file.

To begin, right-click anywhere on the desktop and then select New | Shortcut from the context menu. When you see the Create Shortcut wizard, just type mstsc /span and the path to the RDP file in the text box, as shown in Figure D. Be sure that you enclose the path to the RDP file in double quotes if the path has spaces in it. To continue, click Next and give the shortcut an appropriate name, such as Saturn – Remote Spanning, and then click Finish.

Figure D

You can create a standard Windows shortcut that will incorporate both the special command line and your RDP file.

You can now use this shortcut to launch your remote desktop connection and span the Remote Desktop window across all the available space on your multiple monitors. Of course, the spanned desktop won’t exactly behave like a multiple-monitor setup when you open multiple windows. As such you’ll have to use a little creative click-and-drag resizing to reposition the windows on the spanned desktop.

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You don’t have to live with a Windows 7 machine that’s becoming unbearably slow. Here are 10 basic steps that will optimize system performance.

With Windows 7, Microsoft did a really good job making the system perform well. However, over time, Windows 7 systems can slow down and need some care and feeding to regain their former glory. Further, some Windows 7 features can be leveraged to improve overall system performance. In this article, we will outline 10 steps you can take to boost the performance of your Windows 7 systems.

1: Disable unnecessary services

Not every system service that is running on a stock Windows 7 machine is necessary. A number of services can either be disabled or modified to run only when needed. Once you make these changes, the service no longer has to consume system resources and the system no longer has to spend time starting the service.

2: Reduce the number of startup items

Windows 7 systems eventually begin to suffer under the weight of software that is installed in the normal course of business. Many software titles install more than is necessary and include helper applications designed solely to make the software start up more quickly or facilitate other communication (e.g., iTunes helper). And new software installations might add a permanent presence to the system tray, even if it’s not absolutely necessary for the system to function (Steam games, for example).

You could go through your system tool by tool and remove the offending software, but you might want to keep the underlying tool around and just prevent the helper from loading. This and more can be accomplished through the use of MSconfig, a tool that has long been a part of Windows. MSconfig allows you to selectively disable startup items and take other steps toward improving overall system performance.

To use MSconfig, go to Start and in the search box, type MSconfig. From the Startup tab (Figure A), you can disable items. Just be careful about what you choose.

Figure A

Disable items to improve overall system performance.

3: Remove the bloatware installed by vendors

Microsoft’s OEMs sometimes actively work against the Redmond behemoth and sully the company’s name. Nowhere is this more evident than in the case of what has become known as “bloatware.” In the never-ending race to the bottom of the PC market, lower cost PCs have had their profit margins bolstered by OEMs through the inclusion of mostly junk software – short-term trials and the like — that does nothing but add a few dollars of profit while bringing performance to a crawl. Frankly, this is one of the reasons that I believe that Microsoft’s Surface announcement, in which Microsoft noted that it would make its own device, is brilliant. The company needs to start with a clean slate in some ways (no pun intended).

If your PC shipped with a bunch of stuff you’ll never use, get rid of that software. Generally, you can go to Start | Control Panel | Programs And Features (Figure B) and remove software you no longer plan to use. If the software adds items to the startup process, getting rid of it will make the PC start faster and, ultimately, perform better overall.

Figure B

Use Programs And Features to remove unwanted software.

4: Keep viruses and spyware off your system

If you’re running Windows, you need to be running an anti-malware program to keep viruses and spyware off your system. Nothing will ruin good performance like a boatload of spyware. Our personal favorite (and free!) tool for combating malware is Microsoft Security Essentials. In my experience, it’s been successful in catching bad stuff while not significantly degrading system performance itself.

5: Check your memory

How much RAM do you have? Is your system consuming all or most of your RAM? Does the system page out to disk? If so, you’re suffering a massive performance hit, which can be solved by adding more memory to your PC.

6: Go solid state

Solid state is all the rage these days, and with good reason. It’s fast! More and more laptops and even desktops are moving to the technology because of the performance benefits. Solid state disks use memory cells from which data can be read very quickly, as opposed to the relatively plodding nature of rotational storage. By moving to SSD, you can give your Windows 7 system renewed life — and give yourself a whole new user experience.

7: Ensure that power settings favor performance

This one is easy! When you’re plugged in, configure Windows 7’s power plans to favor performance over power savings. When you choose to use Windows 7′ high performance power plan, you might increase the computer’s performance in some (but not all) circumstances. It really depends on the kind of work you’re doing and how often you allow the computer to sit idle.

To change power plans, go to Start | Control Panel | Power Options and choose your power plan settings (Figure C).

Figure C

Go to Power Options to choose Windows 7 power plan settings.

8: Keep your system defragmented (unless you’ve followed item 6)

If you’re using a traditional spinning disk in your Windows 7 system, you can keep your system operating at peak efficiency by periodically defragmenting the hard drive. If, however, you’ve opted to go with SSD-based storage, don’t do this. First, you won’t get any performance benefit and second, you’ll significantly reduce the life of that expensive SSD.

Disk defragmentation is scheduled to take place once per week, but you can change this by going to Start | Accessories | System Tools | Disk Defragmenter (Figure D). In addition to changing the schedule, you can run an on-demand defrag from here. You can also run a defrag from the command line instead of from a GUI.

Figure D

You can schedule a defrag in the Disk Defragmenter dialog box.

9: Disable or tune search indexing

Windows 7’s search is good, but it can also affect system performance. If you really need to run a tool at full tilt, you can disable indexing altogether. Or you can tune the indexer to meet your specific needs, possibly reducing its overall impact on system performance.

10: Use ReadyBoost

Perhaps you don’t want to jump into the solid-state game right away but would like some of the benefit that can be had from flash-based storage. Using nothing more than a USB stick, you can do so through a Windows 7 feature known as ReadyBoost. (Note that if you’re already using an SSD as your system drive, ReadyBoost won’t be available, since there would be no performance gain.)

ReadyBoost allows the system to make use of one of these speedy storage devices as a cache, improving overall performance of the system. The flash storage device that you choose to use for ReadyBoost should meet the following specifications set by Microsoft:

• Capacity of at least 256 MB, with at least 64 kilobytes (KB) of free space
• At least a 2.5 MB/sec throughput for 4-KB random reads
• At least a 1.75 MB/sec throughput for 1MB random writes

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