Mobile Application Management (MAM)

Mobile Device Management does not stop with configuring policies, getting asset information, and securing a mobile device. The MDM solution should also provide the administrators the ability to manage the Apps that are installed on the devices.

SJT Support also provides the Mobile Application Management (MAM) capability that helps administrators perform the following management functions:

  • App Management
  • App Distribution
  • VPP Integration
  • Reports 

App management:

  • Manage the Apps over the Air (OTA) to groups/devices.
  • Automatically get App information from App Store
  • Maintain a repository of all Apps used in the network
  • View the list of Apps and their installation count on mobile devices.

App distribution:

  • Seamless distribution of both in-house and App Store Apps to devices and group of devices
  • Advertise Apps on App Catalog and make user choose to install themselves
  • Get the status of the deployed Apps on the users’ devices
  • Remove Apps when not required anymore

Integrate with Volume Purchase Program (VPP):

  • Integrates with Apple Volume Purchase Program to install commercial apps.
  • Automatically assign redemption codes to users upon installation or revoke when not installed
  • Get notified on insufficient redemption codes

Reports:

  • Comprehensive reports helps to monitor apps installed in device.
  • Specific reports can be extracted like:
    • Apps by Devices – Generates the report based on apps available in the device.
    • Devices with/without specific app – Generates report based on specific app.

Microsoft Office Coming to Android and Apple

Microsoft Office coming to Android and Apple devices in early 2013

Summary: A Microsoft executive let slip in the Czech Republic that the long-rumored Microsoft Office for Android smartphones and tablets and Apple iPad and iPhones will be arriving in early 2013. Microsoft now denies that their executive was speaking accurately.

We’ve known for months that Microsoft was bringing a version of Microsoft Office 2013 to Android tablets and Apple’s iPad family. Now, according to the Czech tech news site, IHNED, Microsoft product manager Petr Bobek has said that Microsoft is planning to release native iOS and Android versions of Microsoft Office 2013 in the first quarter of 2013

Bobek, a Microsoft Office portfolio manager in the Czech Republic, said that these new versions of Office will be available to larger companies and Microsoft partners In December 2012. small-office/home-office (SOHO) and household users will have to wait until at least February. The online version of Office 365 edition for mobile devices and tablets will appear in early 2013.

In an e-mail, the author of the INHED story clarified that the release would be after March 2013. “We had a slight miscommunication with the MS guys and the timeline for Office for iOS and Android is not a March release, but release sometime after March.”

Officially, the only thing Microsoft had to say at first was that “As we shared previously, Office Mobile will work across Windows Phones, Android phones and iOS, and we have nothing additional to announce today about retail availability of the new Office.”

Later the same day, Microsoft’s head of corporate communications, Frank X. Shaw, denied the whole story. Shaw tweeted, “The information shared by our Czech Republic subsidiary is not accurate. We have nothing further to share.”

No matter when Microsoft delivers the Android and iOS goods, Microsoft’s support of any version of Office on a non-Windows smartphone or tablet strikes me as an odd move. In a shareholder letter, Microsoft CEO Steve Ballmer said that Microsoft is shifting its model to focus on devices and services. This is a radical and dangerous shift for a company that’s always made it money from software licensing. And, now, instead of using Office as a crowbar to pry users from iPads and Android tablets to its Surface tablets, Microsoft is going to offer Microsoft Office 2013 on its device rivals? Odd. Very odd.

Historically, Microsoft has locked its customers into its software ecosystem. Since Microsoft is a non-starter in the mobile space, I find it surprising that they’re not trying to exploit its Office suite in a similar manner in this new market.

That said, given the early reports of Office 2013, which didn’t even have touch enabled for its tablet versions by default, I don’t see Google, with Google Docs and QuickOffice, being worried about Microsoft being a rival on either devices or services anytime soon.

FAA Reconsiders Electronic Device Policy

FAA could reconsider electronic device policy for flights!

The Federal Aviation Administration is forming an industry group to study when smartphones and tables can be turned on during a flight.

Airline passengers may soon be able to use their smartphones and tablets during flights with fewer interruptions.

The Federal Aviation Administration has formed a committee to reconsider its policy on when electronic devices can be turned on during a flight.

“With so many different types of devices available, we recognize that this is an issue of consumer interest,” Transportation Secretary Ray LaHood said in a statement released today. “Safety is our highest priority, and we must set appropriate standards as we help the industry consider when passengers can use the latest technologies safely during a flight.”

And, travelers who are worried that this may mean they’ll have to listen to the person sitting next to them chat on the phone incessantly don’t need to worry — this policy review will not include allowing calls from cell phones during flights.

Airlines currently prohibit passengers from using devices during takeoff and landing in fear that transmissions would interferer with the airplane’s equipment, but the FAA’s call for comments said consumers expect a much more fluid experience. The formation of an industry group to take on the consumer desire versus safety concern issue comes after the FAA said earlier this year that it was going to research the issue.

The group — which will includes members from the mobile industry, aviation manufacturing, as well as pilot and flight attendant groups, airlines, and passenger associations — will begin soliciting comments from the public tomorrow.

The committee is interested in hearing from aircraft operators, flight crews, security, smartphone and tablet device manufacturers, and passengers.

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Introducing RingCentral Cloud Touch

I’m excited to announce the launch of our new RingCentral Cloud Touch platform, the first and only phone system that enables businesses to set up, manage and use their phone system from smartphones and tablets.

We’ve completely re-imagined the phone system, enabling businesses to turn any location into an office while giving employees the flexibility and freedom to access the system from any connected device. We help businesses, administrators and end users work the way they want to – from anywhere and on any device.

Our new platform includes three key components:
1. RingCentral Touch – Fully touch-powered platform for phone systems, enabling full management capabilities from any tablet or smartphone. Intuitive customizable settings for administrators and users provide unmatched flexibility and control.

2. RingCentral Presence – Presence is extended beyond desk phones, enabling users to see availability based on smart mobile devices. Enabled with simple controls, users can access from everywhere. Employees are better connected with presence that integrates mobile users.

3. RingCentral Connect – RingCentral integrates with Dropbox, Box and Google Docs, enabling customers to share documents and files in the cloud, providing enhanced productivity.

We’d love to hear how RingCentral Cloud Touch enables you to work from anywhere and manage your phone system with ease!

12 Tips to Save on Your Cell Phone Bill

Why pay more than you have to every month? These tips, tricks, and services can help you SAVE plenty of money on that monster cell phone bill.

See that cell phone next to you? Unfortunately, you’re paying too much money for it–every month. If overpaying for what you need sounds like a bad idea to you, stop doing it. We’ve assembled 12 simple actions that you can take to reduce your cell phone bill, so that some of the cash you now spend for service–maybe even half of it–remains in your possession. So check out our tips, and use one or more of them to save big bucks on your bill.

 

Covering the Basics

1. Find the right plan for you: Carefully review how often and in what ways you use your phone. Ideally, you should do this before signing a cell phone contract, but of course it can be difficult to know exactly how you’ll use your phone until you spend time with it every day.

If you’re already using your phone, take a close look at your cell phone plan, examining the calling, messaging, and data plan options you’ve chosen. Then scrutinize your usage pattern. Check several months of phone bills to see whether you pay for more minutes and megabytes than you use, or whether you regularly exceed your usage limits.

How much can I save? Let’s use a Verizon Wireless plan as an example

Possible Savings on Monthly Cell Phone Voice Plan (One Example: Verizon Wireless)

USAGE LIMITS Price per month Overage fee (per minute) Cost of using 750 minutes in one month Savings Advice
450 minutes per month $39.99 $0.45 $135 over your $39.99 monthly fee You don’t have any–and you’re paying much more than your monthly fee Bump up the minutes on your voice plan if you consistently exceed your minutes limit.
900 minutes per month $59.99 $0.45 $59.99 $135 versus the 450-minute plan with overage charges Drop to a lower monthly rate if you would almost never exceed its lower minutes limit.

On the other hand, if where you exceed the 450-minutes-per-month maximum just once during the life of your two-year service plan–even if you exceed it by a lot that one time, you still come out ahead with the lower limit overall. Suppose that you incur $157.50 in overage fees one month but stay under the 450-minute limit during the other 23 months of the service contract. Then you’ve saved overall by opting for the $39.99-per-month contract instead of the $59.99-per-month contract, since paying $20 more each month for 24 months would cost you an extra $480. Suddenly, that one-time surcharge of $135 seems like a bargain.

2. Trim the fat: Examine your cell phone plan to see what services you’re paying for above and beyond your voice and data plan. Are you paying your carrier for mobile insurance? A GPS service? Roadside assistance? Visual voicemail? Then think about whether you need these extras. In the case of voicemail, for example, your call log shows you the name and number of incoming callers, anyway–and that’s free.

How much can I save? This time, let’s use AT&T as an example.

Monthly Costs of AT&T’s Extra Services

AT&T Navigator $9.99
AT&T Family Map for iPhone $9.99
AT&T Mobile Insurance $6.99
Smart Limits for Wireless Parental Controls $4.99
Enhanced Voicemail $1.99
Detailed Billing $1.99

Opting out of just half of these billing add-ons can save you anywhere from $7.97 to $26.97 each month.

Get the Details on Data

3. Go data-free: Kick it old-school style by dropping your data plan altogether. This option may not be available if you’ve purchased a smartphone that requires a data plan; but for some consumers it’s a sensible move.

And it is possible: When my iPhone 4 suffered a fatal fall recently, I went back to my elderly flip phone and relied on an iPod Touch for apps and Internet services. When I wanted to check email or browse the Web, it was Wi-Fi only.

My pockets were heavier, in part because I was carrying two devices around, but also because my pockets had more cash in them thanks to my lower monthly bill.

How much can I save? $15 to $50 a month, or more.

4. Go on a data plan diet: Not ready to opt out of a data plan completely? Try cutting back instead.
Opt for the lowest-tiered data plan that your carrier offers, and make sure that you stay within your limits. Visit WhatIsMyCap.org, a handy site that offers tips on avoiding overage charges, using your current data plan as an example.

Also, find out what apps are claiming most of your bandwidth; the culprits may be obvious ones like Pandora and Netflix, or sneaky ones like Google Maps that increase your data usage by serving up ads.

How much can I save? $15 to $35 a month, or more.


5. Compress, compress:
 Having trouble reducing your data usage? Check out Onavo’s free iPhone and Android app, called Onavo Extend, which claims to make your data usage up to five times more efficient.

How much can I save? $15 a month or more.

Shake Things Up

6. Switch carriers: AT&T, Sprint, T-Mobile, and Verizon Wireless are the big four in cell phone service, but they’re hardly your only options.

Signing up with a smaller carrier, like Boost Mobile or US Cellular, can cut your monthly cost significantly

How much can I save? Boost Mobile offers an unlimited Android Plan for $55 per month, and an unlimited BlackBerry Plan for $60. (Both of these plans cover unlimited nationwide talk, text, Web access, 411 service, instant messaging, and email.)

In contrast, opting for a similar plan from Sprint, which is one of the only big carriers still offering an unlimited data plan option, will cost you $99.99 a month for unlimited voice, data, and messaging.

How much can I save? $40 to $45 per month.

7. Go contract free: It may seem counterintuitive, but one way to lower your monthly cell phone bill is to go contract-free. This isn’t the same as buying a prepaid cell phone (we’ll get to that next); here, you still pay your carrier month-to-month for cellular service, but you pay less. The trade-off is that you pay more for the phone itself up-front. But depending on the phone you choose, you could save big in the long run with this strategy.

How much can I save? You’ll pay T-Mobile $350 for its MyTouch Android phone, but you won’t sign a contract. A monthly service plan from T-Mobile with unlimited talk, text, and data costs $59.99 per month, so the cost of buying and using this phone (spread over two years) is about $1790.

That may sound like a lot, but consider this: It’s actually a savings of $180 over buying the phone with a two-year contract. In the latter case, T-Mobile subsidizes the cost of the phone, so the same myTouch device will cost you just $50, but the monthly service charge rises to $79.99 (or roughly $1920 over the life of the contract). So over two years, the total cost of the same phone and service comes to $1970–and you’re locked into a 24-month service contract.

8. Go prepaid: Paying for your phone service ahead of time is a sure-fire way to save money. After all, it guarantees that you pay only for minutes that you’ll use. And prepaid phones have come a long way in recent years, with carriers offering various cell phones and smartphones with prepaid plans.

How much can I save? With one of Virgin Mobile’s prepaid “PayLo” plans, you can spend as little as $20 per month for cell phone service. The lowest-cost plan includes 400 voice minutes.

charges messages (at 15 cents per message) and data (at $1.50 per megabyte of data used) on this plan against your $20 balance, and your credits are valid for 30 days. In one month, a light user could save as much as $40 off the price of a standard cell phone plan with messaging and data from a major carrier.

9. Dump the smartphone: Sure, your smartphone is cool. And you may think that you can’t live without it…but giving it up can be surprisingly easy. If you can’t bear to surrender access to the Web, email, and apps, try using a Wi-Fi-device, such as an iPod Touch, instead.

How much can I save? $15 to $50 a month–that’s how much you’re likely paying for the data plan on your smartphone.

Use the Web to Your Advantage

10. Go VoIP only: If you’re paying for a data plan on that smartphone, why not put it–and your phone’s Wi-Fi access–to good use?
Fring is one of a number of budget-friendly Voice-over-IP phone services.Dump your voice plan (if your contract permits you to, of course) and use a voice-over-IP service, such as Fring, Google Voice, or Skype, to make calls. A PCWorld writer took the plunge, and lived to tell the tale. Voice quality may not be perfect, but when was the last time your cell phone offered perfect voice quality?

How much can I save? $40 a month, or more–whatever the monthly cost of your voice plan is.

11. Get texting help: When it comes to texting, you probably think that you have to pay for a texting plan (at anywhere from $5 to $20 per month) or have to pay a per-message fee (of around 20 cents).

But you have a third alternative, and it’s free: Use an app to text at no charge. Free texting apps–which include Nimbuzz, WhatsApp,GroupMe, among many others–let you text and IM for free, using popular messaging networks such as Facebook and AIM.
You may have to get your friends or family to sign on in order to obtain completely free texting, but convincing them of the app’s merits is likely to be worth your while.

How much can I save? When you kiss your texting plan goodbye, you’ll be able to pocket an extra $5 to $20 per month.

12. Get outside help:Not sure which path will save you the most money? Get help at BillShrink.com. This very cool site analyzes your cell phone usage (you can grant it access to your account or enter the information manually), and points out plans that will save you money while meeting your needs.

How much can I save? BillShrink alerted me to a $30-per-month plan on T-Mobile that would save me about $50 per month.

And when I requested to keep using an iPhone, it alerted me to a $70-per-month plan on Sprint, which would save me $10 per month or more. (AT&T charges for data overages, while Sprint offers unlimited data.)

I think it’s time to make a change.

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Five battery tips for HTC ThunderBolt and other Androids

Takeaway: The HTC ThunderBolt may be breaking land speed records with its 4G LTE connection, but all that speed seriously drains the battery. Here are practical tips for squeezing out more battery life.

As I mentioned in my review of the HTC ThunderBolt, the ThunderBolt is a top-notch device that breaks through the speed barriers of the traditional smartphone. However, the ThunderBolt also has one big caveat: Battery life. This is a foible that many Android devices suffer from, particularly HTC devices. The HTC EVO and HTC Incredible are both excellent smartphones that struggle to get through an entire business day on a single charge.

For the ThunderBolt, the primary issue is when it’s in 4G LTE mode. That’s when it really screams — in terms of speed — but it’s also when the battery can completely drain in as little as four hours with heavy use. In order to help ThunderBolt users get the most out of this otherwise useful device, I’ve put together some power tips for squeezing extra battery life out of the ThunderBolt. While these tips are aimed primarily at the ThunderBolt and reference HTC-specific widgets and settings, they can also be applied more generally to almost any Android device (and specifically other HTC devices), with just a few adjustments.
I should also note that when the ThunderBolt is not in 4G mode, its battery life is actually very respectable. Using the tips in this article, I was able to get through a full day of normal use with the HTC ThunderBolt on a combination of 3G and Wi-Fi and still had 70% of the battery left after 10 hours. On 4G, I was able to use these tips to stretch the ThunderBolt battery to almost eight hours.

1. Tweak the display
If you want to see what’s draining most of your power, go to Home screen | Menu button | Settings | About phone | Battery | Battery use. You’ll see a screen like the one below. In most cases (except for when you’re on 4G), the display will be at the top of the list because the display is the primary power drain on nearly all smartphones.
There are several things you can do to reduce the display’s hit on your battery. Go to Menu | Settings | Display and adjust the following settings:
•    Turn off auto-brightness: Uncheck the box for “Automatic brightness” and drop the slider down to about a third. The ThunderBolt screen is still bright and clear, even at this setting.
•    Decrease screen timeout: The default is 1 minute. Drop it down to 30 seconds.

2. Throttle sync settings
Once you get your display settings under control, another quick thing you can do that will immediately make a big impact on your battery life is to get your sync settings under control. When you install and use various apps and widgets, they often set themselves up to automatically sync without warning you or allowing you to set up the sync settings such as how often to update. As a result, most Android devices end up with a bunch of things running in the background updating themselves constantly, which drains battery life and quietly eats away at your mobile data allotment on 3G/4G.
To see which of your apps and widgets are doing stealth syncs in the background, go to Menu | Settings | Accounts & sync. I prefer to uncheck the “Auto-sync” box and simply disable background syncing altogether (especially when I’m trying to ring out every last drop of battery life). You can always compensate by using HTC’s “Sync all” widget so that when you unlock your phone you can just tap the Sync all button and all of your data for all of your approved apps and widgets get synced (on 4G it will sync really fast anyway). If you want to take it a step further, in the Accounts & sync screen, uncheck the “Background data” box so that no apps are allowed to quietly transfer data in the background.
Alternatively, in the sync settings you can also grant just a few select apps the ability to sync and then set the frequency for syncing to a longer interval.

3. Manage your radios
Another way to have a quick impact on battery life is to shut down some of the radios. Nearly all modern smartphones are packed with multiple radio transmitters and each one draws power when they are turned on. Turn them off when you’re not using them. HTC makes this easy on the ThunderBolt because it has a bunch of toggle widgets that you can tap to enable/disable the various radios/features.

I always turn off Bluetooth and GPS, except when needed. If I know I’m going to be on the mobile network for an extended period of time then I turn off Wi-Fi so that the Wi-Fi radio isn’t wasting power searching for connections. One of the things I did to save battery life when I was on the 4G LTE network was to use “Airplane mode” when I was in meetings or other long periods where I knew I wasn’t going to be using the phone. This turns off all of the radios, including the cellular network.

4. Turn down the eye candy
One of the attractive things about the HTC Sense UI — as well as the newer versions of Android and some of its third-party add-ons — is that it has some great eye candy. The animated weather on HTC’s default home screen clock, the live wallpapers that move in the background, and the eye-popping skins and alternative home screens all look great, but they can be an additional drain on the phone’s resources.
I’d recommend using the simple and elegant “Slate” skin (below) on the HTC ThunderBolt. I’d also recommend avoiding the live wallpapers and selecting a static image. For battery savings, I’d also recommend turning off animations by going to Menu | Settings | Display | Animation and selecting “No animations.”

5. Manage apps and widgets
We’ve already talked about how some apps and widgets can slowly siphon resources by syncing in the background. Many apps will also turn themselves on automatically (or remain in memory even after you close them). Of course, the widgets that you put on your various home screens are also running quietly at all times as well, so you’ll need to be wise about which ones you use and keep an eye on them.
To monitor and manage your apps and widgets you’ll need to download a task manager like the popular Advanced Task Killer. This lets you see what you’ve currently got running (and what is quietly turning itself on without your permission). You can do this periodically and manually kill all of your open apps to avoid letting power-hogs drain your battery. Advanced Task Killer even comes with a handy widget that you can place on your home screen. Just tap it once and it kills all your apps, and gives you a short message telling you how many apps were killed.

Even better, open Advanced Task Killer and go into Menu | Setting and set the “Auto Kill” option. I’d recommend setting the Auto Kill Level to “Safe” and setting the Auto Kill Frequency to “Every half hour.” If you’re really paranoid and want to keep stuff under wraps, you can set the Auto Kill so that it wipes everything out every time you turn off your screen. Keep in mind that some people argue that killing processes on Android has dubious value, but I find that it’s a good way of keeping potential battery hogs under control, even if it knocks out some harmless stuff in the process.