Remote IT Support

for Managed IT and Web Services & Solutions

Need quick help from a TECHIES technician? You’re in the right place.

Our secure remote support system allows a TECHIES technician to connect to your computer safely and resolve issues in real time — just as if they were sitting next to you.

To begin, please follow these steps:

• Contact your TECHIES technician by phone or email.
• Enter the Support Session Code provided below.
• Click Start Support Session to launch the secure connection.

Install the Remote Support App

The SJT Support Calling Card is a Windows or macOS based application that will allow you immediate access to our Support Team. Just download, install and launch any time support is needed instead of using the 6-digit method.