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10 ways mobile devices are changing society

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Mobile Devices

Humanity is evolving in many ways thanks to mobile devices. But are all the changes for the better?

I was raking leaves in my yard the other weekend when I observed a black SUV slowly idling down the street. I didn’t recognize the vehicle and it looked out of place as though the driver were confused about where to go… or possibly casing houses to rob (hey, I’m a crime writer by nature).

The car pulled up to me and the passenger window went down. An older gentleman politely inquired if I knew where a certain nearby street was located. I told him how to get there and he thanked me profusely then drove off.

That got me thinking that I hadn’t been asked for directions in years, since most people now rely on their mobile devices for maps and directions. I reflected that I wouldn’t have had the pleasant encounter with that grateful driver if he had been using a device to guide him, and that started a train of thought about how mobile devices are changing society. What has improved us, and what are we missing out on?

1. We always know how to get there

It’s great to throw out the paper maps and not have to call people to find out how to get anywhere, nor to be called when they’re coming to my house. All we need is the address and presto! We’re there.

But… we’re also missing out on the unique dialogue we only get from people who know their own neighborhoods. Google Maps won’t tell us that our turn is right after the red mailbox and that it’s a tricky one so slow down. It can also be vague when it directs us through confusing areas like rotaries or 5-way intersections. And as someone who used to get “Triptiks” from AAA, it was pretty cool not only having the entire route for a trip laid out for us by an expert (in a visual form), but to get some one-on-one advice from them such as the best time to travel through D.C. to avoid traffic (trick question, there is no “best time.”) Sure, you can look this up online… where ten different opinions will be available, requiring you to pick and choose the most plausible.

2. We can buy almost anything immediately

Mobile devices are commonly used for purchasing, and according to Adweek.com”smartphones and tablets will account for $1.6 billion in sales on Thanksgiving, Black Friday and Cyber Monday combined.” It’s great that we can buy stuff we’re interested in as we please.

But… this can pose a problem for compulsive shoppers or people who may be less than responsible for their actions (I’m thinking inebriated college students after 2 am). Obviously this is an issue that can impact anyone with low impulse control and mobile devices are simply the conduit for their problem, not the problem itself. But I’ve also found real-life clerks can be extremely helpful in providing advice – the paint guy at my local hardware store, for instance, knows more about paint than anyone I’ve met. Sure, online advice and reviews are available to help you figure out what to buy but the human touch from knowledgeable experts you can talk to in person can’t be replaced.

3. We’re always available

Whether through a phone call, text, email, social media or some other form of communication, we’re always at the beck and call of those we know so long as we have a mobile device with us. Sure, the devices have “mute” functions and off buttons, but the constant flow of input can make many people reluctant to use these options (or to rely on them for long), especially if our mobile devices are used for work or emergency contact from loved ones. In fact, if we contact someone on their cell and they don’t pick up it can be disappointing or irritating. That’s what they’re there for, right?

But… people who want to concentrate and remain focused on a single task at a time have to exert rigid discipline on themselves (and likely those in their inner circle) lest they wander from one interruption to the next, checking that Facebook message a friend just sent or seeing if their spouses replied to that text. It’s like trying to work in an office with the door open while a big party is going on outside in the hallway. I’ve found it’s best to either close the door and focus or knock off for the day (if possible) and officially attend the party; working halfway in between is a recipe for low productivity.

4. No more waiting for the 11 p.m. news

Nowadays if something significant happens (no, but the Kardashians aren’t remotely significant) we whip out our devices and see what’s afoot, whether it’s a weather emergency, a crisis, or some historic moment. Even if the website we’re visiting is overloaded or sluggish there are plenty of others available. It’s all part of our “need to know now” mindset, right?

But… needing to know now can detract from the present moment if the news isn’t exactly earth-shattering. If it’s just another interruption it’s one more thing that takes away from what we’re doing (or trying to get done). I can’t help but feel like many news stories are played up or overemphasized as part of a “Hey! Look over here!” distraction, whether to promote ads, news sources or some other ulterior motive. This only contributes to the short attention span which is becoming a real problem for many people.

5. We’re never bored

Our mobile devices can hold or connect to an endless amount of entertainment. Thanks to streaming audio, video, copious storage capacities and zippy processors, it’s possible to listen to music, watch movies, read e-books, browse the web, engage with others and play games in just a few taps. With this much variety nobody need ever be bored again, right?

But… I think it’s important for people to learn how to handle boredom. So many of us feel like the phrase “I have nothing to do” is something to be feared rather than embraced. I’ve been guilty of it as well, such as during car trips where I was driving while my family slept and I shut the radio off since I didn’t want to disturb them. Being bored is an opportunity to reflect, consider and plan: to revisit the past or map out the future. It can be healthy, not frightening. At the time I was immersed in the TV show “LOST” and used several hours going over all the clues, details and plot elements that had yet to be unraveled (as it turned out, I never got close to the actual story behind the island).

6. We never have to take chances

My wife and I went out the other week and during the course of our evening decided on the spur of the moment to get tickets for the WWII film “Fury.” I lined up tickets on my smartphone at a theater in the next town over – the only one that still had seats for the show – and we picked them up then entered the movie. Great that we didn’t have to just drive over and hope we could get lucky by scoring a pair of seats, right?

But… there is something to be said for just gambling and taking a shot at something without using what is the real-life equivalent of a “cheat code.” Sure, it’s better than getting to the theater to find all the seats sold out, but that would have opened up some other options: see another film? Go somewhere else nearby? View a later show? Don’t get me wrong – if my smartphone can help up my odds of doing something I really want, I’ll play that card, but it does detract from the unpredictability of life with its themes of give and take or wins and losses.

7. We don’t need to know all this useless trivia

Numerous others have discussed this as well: thanks to mobile devices there’s no need to know silly little things like which planet is the sixth one from the sun, who won the War of 1812, or how many digits are in Pi (hint: a lot). We can just look it up right away, so as to save our brains for something more important like what Kim Kardashian is up to (not to beat a dead horse).

But… this access to information also has the capacity to erode our own personal knowledge stores as well as critical thinking ability. If we offload all that data elsewhere and access it only as (or if) needed, we’ll miss out on a lot of interesting and useful things that will hamstring us if we don’t have our mobile devices. In essence, we’re delegating our brain’s skills to an artificial brain, which can’t reason or meaningfully apply its talents to improve our lives or activities – other than just spitting out the facts we ask for. Information is more valuable when applied to the appropriate contexts by a brain actually engaged with what’s happening.

8. We never have to disconnect from friends or family

Social media can truly be amazing. I use it to connect with family across the country whom I’m not able to see regularly. I have built and strengthened friendships with people in my town because of it. And I’ve kept in touch with people who have literally known me all my life; in the era before social media we would simply have fallen out of touch, eventually forgetting each other’s names and all past interactions.

But… stories are rampant about social media wrecking marriages, working relationships and familial ties. Used correctly by well-adjusted folks, it’s a way to bring people together. Used inappropriately by those with underlying issues, it’s a way for them to alienate others (political battles, anyone?) or lose focus on their face-to-face loved ones in favor of their online community. I’m not blaming mobile devices or social media; as with online shopping I’m pointing out that this concept can wind up causing harm to people who misuse it, or misuse others with it.

9. We don’t have to drop off film for processing

Anyone remember Fotomats? If so, you were probably a child of the 80’s. These were drive-thru film processing kiosks where you could drop off your photo film and pick up the processed photos a day later. I haven’t seen one of these in years, and while it’s certainly true that photo film still exists and can be processed at other stores, this is usually done by professional photographers or photography enthusiasts. I’ve been using digital cameras and my smartphone for years now to take pictures; they’re easy to store on my hard drive, they are backed up automatically on my phone, and I can see how the shots turned out instantly.

But… there was something nice about dropping film off knowing it would be ready the next day (unlike in today’s instant gratification society, where we get impatient if something’s not immediately available). There was a sense of anticipation along with the hope all the shots came out OK. We had more patience. And we didn’t waste pictures goofing around, and the ones we kept were generally worth keeping.

Back in the 80’s I probably took one-tenth the pictures I do now, and, while hard drive space is cheap and plentiful, organizing photos by year or occasion (and in some case which one of my kids is involved in the shot) is tedious. I rarely delete digital photos unless they’re blurry or extremely poor quality, so there’s more of a “quantity over quality” element now, whereas it was the reverse back then, at least for me.

10. We don’t ever see payphones or telephone booths around any more

When I was a kid my elementary school had a fantastic old (even for the time) payphone which had three slots at the top for feeding in coins: a nickel slot, a dime slot and a quarter slot. Putting in money and hearing the electronic tones as the coins registered (actually I think it only cost a dime to make a call) was like seeing a magic trick. Now payphones and telephone booths – a famous landmark for Superman fans – have gone the way of the passenger pigeon; I think the last one I saw was in Europe this summer. We just make calls on our smartphones; no hunting for coins, dealing with missing phone books or finding public phones out of order. My kids will likely grow up never having used one of these artifacts.

But… actually, there is no ‘but’. This one was a tongue-in-cheek one; everyone is better off with payphones and phone booths relegated to the dust heaps of history (even the phone carriers are likely making more money off smartphone sales/data plans than they ever raked in with coin-operated telephones). Some progress is truly inarguable.

 

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New Security Threat: CryptoWall

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crypt

In October of last year news broke about a new form of malware called Cryptolocker. This malware posed a particularly large threat to many business users and led to many quick and important security updates. Now, almost a year later, it appears that the second version of this – CryptoWall – has been released and is beginning to infect users.

What is Crypto malware?

Crypto malware is a type of trojan horse that when installed onto computers or devices, holds the data and system hostage. This is done by locking valuable or important files with a strong encryption. You then see a pop-up open informing you that you have a set amount of time to pay for a key which will unlock the encryption. If you don’t pay before the deadline, your files are deleted.

When this malware surfaced last year, many users were understandably more than a little worried and took strong precautions to ensure they did not get infected. Despite these efforts, it really didn’t go away until earlier this year, when security experts introduced a number of online portals that can un-encrypt files affected by Cryptolocker, essentially neutralizing the threat, until now that is. A recently updated version is threatening users once again.

Cryptolocker 2.0, aka. CryptoWall

Possibly because of efforts by security firms to neutralize the Cryptolocker threat, the various developers of the malware have come back with an improved version, CryptoWall and it is a threat that all businesses should be aware of.

With CryptoWall, the transmission and infection methods remain the same as they did with the first version: It is most commonly found in zipped folders and PDF files sent over email. Most emails with the malware are disguised as invoices, bills, complaints, and other business messages that we are likely to open.

The developers did however make some “improvements” to the malware that make it more difficult to deal with for most users. These changes include:

  • Unique IDs are used for payment: These are addresses used to verify that the payment is unique and from one person only. If the address is used by another user, payment will now be rejected. This is different from the first version where one person who paid could share the unlock code with other infected users.
  • CryptoWall can securely delete files: In the older version of this threat, files were deleted if the ransom wasn’t paid, but they could be recovered easily. In the new version the encryption has increased security which ensures the file is deleted. This leaves you with either the option of paying the ransom or retrieving the file from a backup.
  • Payment servers can’t be blocked: With CryptoLocker, when authorities and security experts found the addresses of the servers that accepted payments they were able to add these to blacklists, thus ensuring no traffic would come from, or go to, these servers again. Essentially, this made it impossible for the malware to actually work. Now, it has been found that the developers are using their own servers and gateways which essentially makes them much, much more difficult to find and ban.

How do I prevent my systems and devices from being infected?

Unlike other viruses and malware, CryptoWall doesn’t go after passwords or account names, so the usual changing of your passwords won’t really help. The best ways to prevent this from getting onto your systems is:

  • Don’t open any suspicious attachments – Look at each and every email attachment that comes into your inbox. If you spot anything that looks odd, such as say a spelling mistake in the name, or a long string of characters together, then it is best to avoid opening it.
  • Don’t open emails from unknown sources – Be extra careful about emails from unknown sources, especially ones that say they provide business oriented information e.g., bank statements from banks you don’t have an account with or bills from a utilities company you don’t use. Chances are high that they contain some form of malware.

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10 places to recycle your cell phone

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EcoAtm

Here are 10 places to take your phones so they can be refurbished, reused, or recycled and diverted from the landfill.

1. EcoATM

EcoATM is an automated kiosk that collects your unwanted cell phones and tablets and gives you cash for them. It’s made by the same people that make CoinStar, so you’ll find them by the checkout lines at various grocery store chains. It accepts devices from any era or in any condition, and offers anywhere between a few bucks to a few hundred dollars in return. EcoATM partners with R2 certified e-waste reclamation facilities to ensure they are recycled, or gives the phones a second life.

2. Eco-Cell

Eco-Cell is a Louisville, Kentucky-based e-waste recycling company. It partners with nonprofits and organizations such as the Jane Goodall Institute. Bins are located in coffee shops and other businesses around the country, where the collected phones are shipped to Eco-Cell in Louisville. If the phones are reusable, they resell them and pass some of the money back to the owner. If they are not reusable, the phones are recycled and the owner is paid the money for the value of the recycled materials.

3. Best Buy

Best Buy has recycling kiosks in their stores in the US, as well as recycling in-store for no charge to you. They typically limit it to three items per family, per day. From there, they work with recycling companies to make sure the phones and other electronics don’t end up in landfills.

4. Hope Phones

The Hope Phones campaign was started in 2009 by Medic Mobile, which works to advance health care in 16 countries by using mobile technology. Individuals, nonprofits, groups, or businesses can host a Hope Phones campaign to donate old phones. They are recycled and valued so the nonprofit can get new technology for the field. Most old models are valued at $5, but newer smartphones are regularly valued at $80, according to the website.

5. Cell Phones for Soldiers

Cell Phones for Soldiers is a nonprofit that works to provide cost-free communication services to active-duty military and veterans. New or gently used mobile phones are accepted and each device valued at $5 turns into 2.5 hours of free talk time for the soldiers.

6. Gazelle

Gazelle is one of the most popular trade-in options for old cell phones. The company is headquartered in Boston, with locations in Louisville, Kentucky and in Texas. Pick your brand, model, carrier, and plug in what kind of shape it’s in, then get an offer. Ship it for free, and receive a check or gift card to Amazon.com or PayPal after they check it out and make sure it’s worth what you say it is.

7. Call2Recycle

Call2Recyle  is a no-cost recycling program for batteries and cell phones in the US and Canada. It has collection boxes that can be placed anywhere, which have shipping permits so mailing them is easy. They also have bulk shipping if there is a large amount of recyclables.

8. Your carrier

AT&T has a trade-in program for unwanted phones and accessories regardless of manufacturer or carrier. The owner gets a “promotion card” which can then be used to take money off a new phone or other purchase. Make sure you erase all your information before you turn them in, though.

Verizon also offers a trade-in program where the owner can receive an electronic gift card once they send in the phone and have it appraised.

9. Local places

Your city undoubtedly has places to recycle old phones. Most local government websites, like New York’s, have directions of where to go to recycle phones. A lot of cities usually have nonprofits that donate old phones as well. The EPA also has an option to find out what electronics you can recycle with mail-in options.

10. Recycling for Charities

This nonprofit features one charity at a time, for which they donate money from recycling old phones. All makes and models are welcome at Recycling for Charities, and the phone condition is not an issue. They make an attempt to refurbish it first, then find recycling centers to ensure the materials won’t go into landfills if the phones cannot be reused.

These 10 services are well-researched and well-known options, but make sure to research on your own where your phone is going to make sure it is going to a certified e-waste recycler, so it doesn’t end up in a landfill despite your efforts.

 

Tips & Info

Warm Laptop on your legs can cause skin damage!

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CHICAGO — Have you ever worked on your laptop computer with it sitting on your lap, heating up your legs? If so, you might want to rethink that habit.

Doing it a lot can lead to “toasted skin syndrome,” an unusual-looking mottled skin condition caused by long-term heat exposure, according to medical reports.

In one recent case, a 12-year-old boy developed a sponge-patterned skin discoloration on his left thigh after playing computer games a few hours every day for several months.

“He recognized that the laptop got hot on the left side; however, regardless of that, he did not change its position,” Swiss researchers reported in an article published Monday in the journal Pediatrics.

Another case involved a Virginia law student who sought treatment for the mottled discoloration on her leg.

Dr. Kimberley Salkey, who treated the young woman, was stumped until she learned the student spent about six hours a day working with her computer propped on her lap. The temperature underneath registered 125 degrees.

That case, from 2007, is one of 10 laptop-related cases reported in medical journals in the past six years.

The condition also can be caused by overuse of heating pads and other heat sources that usually aren’t hot enough to cause burns. It’s generally harmless but can cause permanent skin darkening. In very rare cases, it can cause damage leading to skin cancers, said the Swiss researchers, Drs. Andreas Arnold and Peter Itin from University Hospital Basel. They do not cite any skin cancer cases linked to laptop use, but suggest, to be safe, placing a carrying case or other heat shield under the laptop if you have to hold it in your lap.

Salkey, an assistant dermatology professor at Eastern Virginia Medical School, said that under the microscope, the affected skin resembles skin damaged by long-term sun exposure.

Major manufacturers including Apple, Hewlett Packard and Dell warn in user manuals against placing laptops on laps or exposed skin for extended periods of time because of the risk for burns.

View full sizeAP Photo/HO via PediatricsA 12-year-old boy with evidence of “toasted skin syndrome” on his left leg caused by exposure to high temperatures while spending a great deal of time playing video games with a laptop resting on his legs.

A medical report several years ago found that men who used laptops on their laps had elevated scrotum temperatures. If prolonged, that kind of heat can decrease sperm production, which can potentially lead to infertility. Whether laptop use itself can cause that kind of harm hasn’t been confirmed.

In the past, “toasted skin syndrome” has occurred in workers whose jobs require being close to a heat source, including bakers and glass blowers, and, before central heating, in people who huddled near potbellied stoves to stay warm.

Dr. Anthony J. Mancini, dermatology chief at Children’s Memorial Hospital in Chicago, said he’d treated a boy who developed the condition from using a heating pad “hours at a time” to soothe a thigh injured in soccer. Mancini said he’d also seen a case caused by a hot water bottle.

He noted that chronic, prolonged skin inflammation can potentially increase chances for squamous cell skin cancer, which is more aggressive than the most common skin cancer. But Mancini said it’s unlikely computer use would lead to cancer since it’s so easy to avoid prolonged close skin contact with laptops.

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