Microsoft Office 2013 was a popular productivity suite that included several essential tools such as Word, Excel, PowerPoint, and Outlook. It was released in 2013 and was widely used by individuals, businesses, and organizations of all sizes. However, like all software products, Microsoft Office 2013 has reached its end of life, and users are now advised to upgrade to Microsoft 365, the cloud-based version of Microsoft Office.

What Does End of Support Mean?

End of life, or EOL, refers to the point in time when a software product is no longer supported by the manufacturer. In the case of Microsoft Office 2013, this means that Microsoft will no longer provide technical support, bug fixes, security updates, or new features for this product. This makes the software more vulnerable to cyberattacks, viruses, and malware. Continuing to use Microsoft Office 2013 after the end of life date could result in data loss, security breaches, and other serious problems.

• This means that Microsoft will no longer provide any updates or support for this software product beyond this date. Users who continue to use Microsoft Office 2013 after this date do so at their own risk.

If you’re using Office 2013, it’s probably a good time to upgrade your version of Microsoft Office.

Upgrade Options

The best way to protect yourself and your organization is to upgrade to a newer version of Office:

• Cloud upgrade: Subscriptions to Microsoft 365
• Box Version: Microsoft Home And Business 2021

Microsoft 365

Microsoft 365 is an all-in-one cloud solution with a number of different licensing options to fit your organization’s needs. The best part about cloud-based applications is that you no longer have to worry about retirements, patches, and end of support. Cloud licenses are automatically updated with new features, new applications, and security updates. Many cloud subscriptions also include installed (or desktop) versions of the application, so you can have the same look and feel of the Office applications you are accustomed to using, but built with more robust features and benefits.

Microsoft Home And Business 2021

Office Home and Business 2021 is for families and small businesses who want classic Office apps and email. It includes Word, Excel, PowerPoint, and Outlook for Windows 11 and Windows 10. A one-time purchase installed on 1 PC or Mac for use at home or work.

 

If you have any questions, please email us at support@sjtechies.com or call us at (856) 745-9990.

The popular Microsoft Office 2010 is reaching end of support in a few months. To avoid security risks, it’s time to upgrade to a newer version of Office. The good news is that you have options.

What Does End of Support Mean?

Microsoft Office 2010 has been a popular version of the application over the last decade. The unfortunate news is that support for it ends this fall — on October 13, 2020, to be exact. All of your Office 2010 apps will continue to function. However, using an unsupported version of any software exposes your computer to serious and potentially harmful security risks. Microsoft will no longer provide technical support, bug fixes, or security fixes for Office 2010 vulnerabilities that may be subsequently reported or discovered. This includes security updates that help protect your PC from harmful viruses, spyware, and other malicious software.

• You’ll no longer receive Office 2010 software updates from Microsoft Update.
• You’ll no longer receive phone or chat technical support.
• No further updates to support content will be provided, and most online help content will be retired.
• Another difficulty you may face is incompatibility with some of the newer programs and file formats.

If you’re using Office 2010, it’s probably a good time to upgrade your version of Microsoft Office.

Upgrade Options

The best way to protect yourself and your organization is to upgrade to a newer version of Office:

• Cloud upgrade: Subscriptions to Microsoft 365
• On-premises upgrade: Office Standard 2019

Microsoft 365

Microsoft 365 is an all-in-one cloud solution with a number of different licensing options to fit your organization’s needs. The best part about cloud-based applications is that you no longer have to worry about retirements, patches, and end of support. Cloud licenses are automatically updated with new features, new applications, and security updates. Many cloud subscriptions also include installed (or desktop) versions of the application, so you can have the same look and feel of the Office applications you are accustomed to using, but built with more robust features and benefits.

Microsoft Office Standard 2019

Microsoft Office Standard 2019 is the latest version of the on-premises version of the office suite and is a good option for you if you are not ready for the cloud version at this time. This version of Office includes Word, Excel, PowerPoint, Outlook, OneNote, and Publisher.

If you have any questions, please email us at support@sjtechies.com or call us at (856) 745-9990.

Not sure your are protected? Contact us, we can help!

Hackers held two school districts on Long Island hostage over the summer, forcing one of them to pay $88,000 in cryptocurrency in order retrieve student and staff information before the school year started.

Despite using an anti-virus software and other firewalls for cyber security, the School District’s encrypted files were accessed this summer by Ryuk ransomware, which can infiltrate an entire server with one click of a malicious email attachment. The virus encrypts data, essentially locking users out of access to their files, and hackers are blackmailing schools until payment is made, usually in bitcoin, through school insurance to unlock the system’s server.

The Mineola School District was also attacked by the same virus. But they didn’t have to pay because they had a backup that wasn’t compromised.

What are some tips to avoid having to pay the ransomware

The nefarious ransomware business model has turned out to be a lucrative industry for criminals. Over the years its ill repute has made law enforcement team up with international agencies to identify and bring down scam operators.

Most of the ransomware attacks that have taken place in the past have been linked to poor protection practices by employees and businesses. There are ways to prepare and steps you can take to avoid the nuances these hackers are causing.

Here are a few dos and don’ts when it comes to ransomware.

1. Do not pay the ransom. It only encourages and funds these attackers. Even if the ransom is paid, there is no guarantee that you will be able to regain access to your files.
2. Restore any impacted files from a known good backup. Restoration of your files from a backup is the fastest way to regain access to your data.
3. Do not provide personal information when answering an email, unsolicited phone call, text message or instant message. Phishers will try to trick employees into installing malware, or gain intelligence for attacks by claiming to be from IT. Be sure to contact your IT department if you or your coworkers receive suspicious calls or emails.
4. Use reputable antivirus software and a firewall. Maintaining a strong firewall and keeping your security software up to date are critical. It’s important to use antivirus software from a reputable company because of all the fake software out there.
5. Do employ content scanning and filtering on your mail servers. Inbound e-mails should be scanned for known threats and should block any attachment types that could pose a threat.
6. Do make sure that all systems and software are up-to-date with relevant patches. Exploit kits hosted on compromised websites are commonly used to spread malware. Regular patching of vulnerable software is necessary to help prevent infection.
7. If traveling, alert your IT department beforehand, especially if you’re going to be using public wireless Internet. Make sure you use a trustworthy Virtual Private Network (VPN) when accessing public Wi-Fi like Norton Secure VPN.

Ransomware criminals often attack small and medium sized businesses. Among other cyber attacks, ransomware is one criminal activity that can be easily worked around with the above-mentioned solutions. South Jersey Techies coupled with education about these threats is an excellent protection plan for today’s cyber landscape.

Symantec Endpoint Protection Cloud Windows client upgrade scheduled for August 5, 2019

The SEP Cloud client for Windows is updated periodically to provide improvements and defect fixes. The next update is scheduled to start on August 5, 2019.

WHAT’S NEW ?

In this release, the SEP Cloud client for Windows will be updated to version 22.18 to provide an enhanced protection framework and client stability.

• Fixed an issue related to the OS feature on the agent, which was randomly failing with a medium severity while applying the Management policy.
• Fixed an issue related to the security event: “A process modified a critical system resource.” This event was erroneously displayed in the console as a threat detection/remediation event. The event is now removed and will not be displayed in the console.
• Enhancement to process HTTP error 429 status code request. The SEP Cloud agent will not attempt to connect with the cloud when the 429 status code is returned, but instead, try to connect based on the timeout information.
• If the timeout information is not available, then the product will retry to connect in 15 minutes by default.

IMPACT

All Windows devices that are currently enrolled in SEP Cloud will automatically be updated in the background, using LiveUpdate. This update does not affect the security of your devices.

To start, the update is distributed to a small set of clients over the first seven days of the release, and then the remaining clients will get the update. If you want to update sooner, you can run LiveUpdate from the Symantec Endpoint Protection Cloud client UI.

Action Required

• Windows device restart
  All users with Windows devices will be prompted to restart their devices after the update. Even if they delay the restart, their Windows clients remain Protected.

If no user is logged on the device when the upgrade is made available, then the prompt is provided until the user logs on. The product update will not force the restart of the device.

• Windows installation package refresh
  Administrators who created a Windows installation package before August 5 should create and distribute a new one after August 5 to use for new Windows package deployments.

If you have any questions, please email us at support@sjtechies.com or call us at (856) 745-9990.

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Microsoft has announced that its support for Windows 7, Windows Server 2008 R2, and Small Business Server (SBS) 2011 will be coming to an end on January 14, 2020.

What does that mean for you? First, security patches and updates will no longer be implemented, leaving Windows 7 workstations and servers susceptible to security breaches. On January 13, 2015, Microsoft ended mainstream support for Windows 7, but now extended support is ending as well. Extended support is still safe to use until 2020 currently. Normally Microsoft would add new features during the mainstream support phase, but they will not be being doing this anymore. They will however, continue to patch any security treats. South Jersey Techie’s strongly recommends upgrading your business’s servers and workstations before the January 2020 deadline- and to start planning now to avoid the urgency of the deadline. Businesses in the healthcare industry will be impacted by the changes in relation to HIPPA violations if their server isn’t updated before the deadline. The deadline will be here before you know it and updating an IT infrastructure is a large task and shouldn’t be put off until the last minute.

What are the next steps for your business? Many of our clients are starting to upgrade now or are planning to include the upgrades in their 2019 budget. Send us an email or give us a call and we will evaluate your line of business software for Windows 10 and upgraded server compatibility. If your company decides to upgrade its old server and workstations to meet the January 2020 deadline, South Jersey Techie’s has the reliable solutions and experienced technicians you need for managing the data migration and even the retired hardware. You can have peace of mind knowing your old data will be securely erased and destroyed.

Unsure if this deadline will affect your business? South Jersey Techie’s can review your server for you and determine its end of life date or if it will be affected by the 2020 end of support date. If you have any questions or concerns about your office and the 2020 end of support date, please give us a call today: (856)745-9990.

GET STARTED WITH A NEW WINDOWS 10 PC

Can’t Find What You’re Looking For?

Whether you are upgrading an existing device, buying a new one, or just need support deploying, we have the help you need.

Imagine you are a customer of Microsoft’s Office 365 service, including a subscription to the Office desktop applications like Word, Excel and Outlook.

One day you click on the shortcut for Word, but instead of opening, it just shows a “Starting” splash screen which never progresses.

Being smart, you try to start Word in safe mode by holding down the Ctrl key, but the exact same thing happens.

Annoying, when you want to do your work. What is going on?

We took a look at a case like this. Two things you should do (after the usual reboot):

1. Look in the event viewer. Here, we found a clue that the issue is related to software activation, specifically Event 2011 “Office Subscription Licensing exception”:

2. For all things related to Office licensing, open a command prompt, go to (for example) C:\Program Files (x86)\Microsoft Office\Office16, and type:

cscript ospp.vbs /dstatus

In this case we got the following:

This told us that Windows thinks TWO product keys for Office are installed. One has expired, the other is fine.

The guilty party may (or may not) be the trial version of Office typically pre-installed with a new PC. Or it could be a consequence of changing your Office 365 subscription. Neither would be the fault of the user, who is fully licensed and has done nothing other than follow Microsoft’s normal procedures for installing Office 365.

Solution: we reinstalled Office from the Office 365 portal, and attempted to remove the dud product key with:

cscript ospp.vbs /unpkey:<Last five characters of product key>

as explained here. All is well for the moment.

Activation and subscription license checking is for the benefit of the vendor, not the user, and should never get in the way like this.

Further, cannot Microsoft find some way of informing the user when this happens, and not have Word simply hang on starting? How difficult is it to check for licensing and activation issues, and throw up a message?

Based on the current progress for Windows 10 version 1903, due to arrive next spring, it now looks like the fall update for the OS will arrive around Sept. 10 or Sept. 24.

Microsoft last week released the first preview of what will become Windows 10 version 1903, the opening feature upgrade of next year, slated to ship in the spring.

The debut of what Microsoft calls the “Skip Ahead” build for Windows 10 1903 also hints that the release of this fall’s upgrade, aka 1809, will take place in September. If so, it would be the first time since late-2015 that the actual delivery date matched the numerical label.

On July 25, Microsoft forked the 1809 preview of Windows 10 – as it’s done before when a feature upgrade approaches – so developers could continue to deliver betas for that build while also beginning to work on the next-in-line, 1903. (Microsoft uses a yymm labeling system to mark its Windows 10 feature upgrades; 1809 should indicate a September 2018 release, while 1903 would be a March 2019 release.)

When it forks preview code, Microsoft provides the even-further-in-the-future build, in this case, 1903, to Windows Insider participants who earlier volunteered for Skip Ahead. As the current feature upgrade gets close to release, Microsoft switches Skip Ahead users to the following upgrade, so that engineers can start collecting feedback on that version even as they keep polishing the one set to launch soon. The bulk of Insiders remain on the latter.

Think of the Skip Ahead debut as a warning bell, like the one rung at track meets when racers start the final lap: When Microsoft begins to ship Skip Ahead code, it’s close to wrapping up the impending feature upgrade.

In 2017, as Windows 10 1709 (aka “Fall Creators Update”) neared completion, Microsoft first forked the preview code and distributed a different build to Skip Aheaders on Aug. 31. Windows 10 1709 began its release cycle on Oct. 17, or 47 days later. With this year’s version 1803, Skip Ahead debuted Feb. 14, or 75 days before the April 30 release of that upgrade.

(Windows 10 1803’s original launch date, reportedly April 10 – which was one of two dates Computerworld had forecast in February – was postponed by 20 days after a deal-breaking bug was uncovered at nearly the last minute.)

For one estimate of the release date for Windows 10 1809, Computerworld added 47 days to July 25, arriving at Sept. 10. A second estimate was generated by adding 61 days – the average of the two previous Skip Ahead triggers – to July 25, resulting in a Sept. 24 rollout.

Because the last three feature upgrades launched on either a Monday or Tuesday – April 11, 2017 for version 1703; Oct. 17, 2017 for 1709; April 30, 2018 for 1803 – Sept. 10 or 11 would be the most likely release dates for 1809, absent a show-stopping problem like the bug before 1803’s launch. Computerworld’s alternate forecast would be September 24 or 25, also a Monday/Tuesday combination, because it would match the previous upgrades’ average time-between-Skip-Ahead-and-release.

If Microsoft does release Windows 10 1809 in September, it would be the first time since November 2015 that the company has matched delivery date and the upgrade’s label. Version 1511 debuted Nov. 10, 2015. The four subsequent upgrades, 1607, 1703, 1709 and 1803, all missed their release months by between 2 and 30 days. (Version 1607 came the nearest, releasing Aug. 2, 2016.)

Although Microsoft has never expressly tied itself to March and September release months – in a support document, it gives itself wiggle room by stating that feature upgrades will be released “twice per year, around March and September [emphasis added]” – the disconnect between release and numerical designation has always seemed odd.

Issuing feature upgrades during the appointed months would be a sign that Microsoft has gotten a better handle on the rapid development tempo it has at times struggled with executing. It would also be a step toward a more predictable schedule, which was the point of the pledge it made over a year ago to issue a pair of feature upgrades annually.

Dictate with your voice in Office

Applies To: Word for Office 365 Word 2016 Outlook 2016 PowerPoint 2016

Dictate in Outlook

1) Turn on your microphone and make sure it works. Troubleshoot microphone settings

2) Open a new email message and select Message > Dictate.

3) Wait for the icon to turn red.

4) Start talking. As you talk, text appears in your email message.

5) Speak clearly and conversationally. Insert punctuation, by saying the name of the punctuation mark you want to add.

6) If you make a mistake while dictating, move your cursor to the mistake and fix it with your keyboard. No need to turn off the microphone.

7) When finished, select Dictate again to stop typing.

Troubleshooting

I don’t see Dictate, or it’s not working

If Dictate isn’t working, make sure you’re connected to the Internet.

You can enable or disable Dictate by going to File > Options and look for Office intelligent services on the General tab.

Important information about Dictate

Dictate is one of the Office Intelligent Services, bringing the power of the cloud to Office apps to help save you time and produce better results.

Your speech utterances will be sent to Microsoft to provide you with this service, and may also be used to improve speech recognition services. For more information see, What are Intelligent Services?

Office Dictate is not HIPAA (Health Insurance Portability and Accountability Act) compliant.

New SharePoint hub sites make organizing and connecting your intranet easy. 

As business goals and team structures evolve, so too must your sites and the content that lives within them. Ideas must flourish and grow, not become rigid or stale. SharePoint hub sites bring flexible, dynamic building blocks to your company intranet – connecting collaboration and communication. Associating sites together in a hub site enhances discovery and engagement with content, while creating a complete and consistent representation of your project, department or region.

Microsoft first disclosed SharePoint hub sites during Ignite 2017. And recently they announced that they are now rolling out to Targeted Release customers in Office 365. Microsoft encouraged by early adopter feedback, can’t wait for every customer to use and adopt them.

SharePoint hub sites bring the following new capabilities to you and your intranet:

• Cross-site navigation – increase visibility of and navigation among associated sites
• Content rollup – read aggregated news and discover related site activities
• Consistent look-and-feel – establish a common theme to improve visitor awareness of connected sites
• Scoped search – focus on finding content that resides within the hub site’s associated sites

Hub sites support good governance, giving admins a growth framework to maintain relationships between sites over time. They are easy for admins to establish and bring efficiencies for people who work inside and across the sites on a day-to-day basis. And when managing change within the business, it is easy to move a site from one hub site to another.

 

Getting started with SharePoint hub sites in Office 365

You can convert an existing communication site or modern team time into a hub site, or you can start with a brand-new modern site. We recommend selecting a communication site as the hub site. You can associate multiple team sites and communication sites to model and promote an intranet that reflects the way your people organize. It is easy for admins to create one or more hub sites. After a hub site is created, approved site owners can associate existing team sites and communication sites with the hub site.

 

Use the SharePoint Online Management Shell to establish your hub sites

Admins, you are the enablers. And the SharePoint Online Management Shell (aka, PowerShell for SharePoint in Office 365) is your enabling tool of choice.

The PowerShell cmdlet you’ll want to get most familiar with is: Register-SPOHubSite https://contoso.sharepoint.com/sites/HR (where HR URL is the full-path address of the existing site that you want to convert into a hub site). You then will assign a unique security group to designate approved site owners that can associate sites to this new hub. You simply create a mail-enabled security group and add the users. You then run an additional PowerShell command to give that group permissions to associate their sites to the hub site.

Note: You must be a SharePoint administrator or above in Office 365 to create SharePoint hub sites. Site owners, however, can associate a SharePoint site with a hub site that already exists.

Learn more how admins create and manage hub sites.

 

Associating a site under a hub site

Once a hub site is established, it’s then a two-click process to associate to the hub site.

As the site owner, go to the site you want to have associated to the hub site. Click Settings (gear icon) > Site information > hub site association and select the desired hub.  You’ll only see the hubs you have permission to associate to. And then click Save. You will see the hub navigation appear above. The site itself will inherit the hub theme, and news and activities will begin to flow up to the hub site home page – along with a search crawl of content for any site associated to the hub site. And at any time, per a reorg or change in business direction, you can easily move sites between hub sites. This is the power of a dynamic intranet, one that can change and adapt with the ebb and flow of your ever-changing business landscape. Note: individual sites can only be associated to one hub site at a time.

Note: Sites associated with a SharePoint hub site don’t inherit the permissions of the hub site or any other sites associated with it. Each site, including the hub site, will retain their current permission settings. And as easy as it is to associate a site to a hub site, you, too, can dissaciate from one.

Learn more how to associate and dissociate your sites to and from hub sites.

 

Design your layout and choose you theme

Once the hub site has been established, you’ll then want to further set it up and refine it for that organization — so the hub site carries the right name and logo, the preferred navigation elements, a preferred theme, and the desired layout for news, sites and highlighted content. And all will re-flow and present beautifully within the SharePoint mobile apps.

The SharePoint mobile apps will display hub sites, and their pages, news, and content, with smooth navigation between associated sites and the scoped search experience. Find what you need on the go and get going! Install or update the SharePoint mobile app today: aka.ms/getSPmobile.

To enable IT admins to better manage the various aspects of Microsoft Teams and Skype for Business services, Microsoft is announcing the new Microsoft Teams & Skype for Business Admin Center.

Now, there’s an admin center just for calling and messaging.

This new portal will offer a unified experience to manage both Teams and Skype for Business and will also include Call Analytics and the Call Quality Dashboard. Admins can also get end-to-end insights and the ability to manage Teams settings on a user level in this new portal.

Following features are available in this release:

Microsoft Teams messaging policy: Create custom policies for messaging scenarios for your users.

User management: Assign policies and configure your users.

Microsoft Teams guest messaging settings: Control the messaging capabilities for guest accounts in Microsoft Teams.

Federation settings: Manage federation between tenants for Microsoft Teams and Skype for Business. (Please note that federation for Microsoft Teams and Skype for Business will roll out in stages and this setting might not be visible for you during the initial rollout.)

Audio conferencing: Configure dial-in numbers and settings for Microsoft Teams and Skype for Business.