Category Virus / Adware / Spyware Removal

Apples URGENT iPhone Software Update for CRITICAL Spyware Vulnerability

Apple has updated its software for iPhones to address a critical vulnerability that independent researchers say has been exploited by notorious surveillance software to spy on a Saudi activist.

Researchers from the University of Toronto’s Citizen Lab said the software exploit has been in use since February and has been used to deploy Pegasus, the spyware made by Israeli firm NSO Group that has allegedly been used to surveil journalists and human rights advocates in multiple countries.

The urgent update that Apple (AAPL) released Monday plugs a hole in the iMessage software that allowed hackers to infiltrate a user’s phone without the user clicking on any links, according to Citizen Lab. The Saudi activist chose to remain anonymous, Citizen Lab said.

Apple credited the Citizen Lab researchers for finding the vulnerability.

“Attacks like the ones described are highly sophisticated, cost millions of dollars to develop, often have a short shelf life, and are used to target specific individuals,” Ivan Krsti?, head of Apple Security Engineering and Architecture, said in a statement.

Krsti? said Apple rapidly addressed the issue with a software fix and that the vulnerability is “not a threat to the overwhelming majority of our users.”

Still, security experts encouraged users to update their mobile devices for protection.

In a statement, NSO Group did not address the allegations, only saying, “NSO Group will continue to provide intelligence and law enforcement agencies around the world with life saving technologies to fight terror and crime.”

The firm has previously said its software is only sold to vetted customers for counterterrorism and law enforcement purposes.

Researchers, however, say they have found multiple cases in which the spyware was deployed on dissidents or journalists. In 2019, Citizen Lab analysts alleged that Pegasus was used on the mobile phone of the wife of a slain Mexican journalist.

In a lawsuit filed in 2019, Facebook accused NSO Group of being complicit in a hack of 1,400 mobile devices using WhatsApp. (NSO Group disputed the allegations at the time.)

The proliferation of easy-to-use mobile hacking tools has given governments around the world a new and stealthy means of targeting adversaries. Sophisticated spyware made by NSO Group and other vendors has been reportedly used from Uzbekistan to Morocco.

The surge in spyware prompted a United Nations panel of human rights experts in August to call for a moratorium on the sale of such surveillance tools. The UN panel said the ban should remain in place until governments have “put in place robust regulations that guarantee its use in compliance with international human rights standards.”

Cyber Security Awareness

As school, socializing, and many aspects of life have moved online this year, it’s more important than ever that you protect your digital devices and steer clear of cybercriminals. Computer security threats are relentlessly inventive. Masters of disguise and manipulation, these threats constantly evolve to find new ways to annoy, steal and harm. Arm yourself with information and resources to safeguard against complex and growing computer security threats and stay safe online.

Examples of Online Cybersecurity Threats

Computer Viruses

Probably the most eminent computer security threat, a computer virus is a program written to alter the way a computer operates, without the permission or knowledge of the user. A virus replicates and executes itself, usually doing damage to your computer in the process.

What can you do to avoid computer viruses? Carefully evaluate free software, downloads from peer-to-peer file sharing sites, and emails from unknown senders. These things are critical to avoiding viruses. Most web browsers have security settings which can be configured for top defense against online threats. But, as we’ll say again and again, the single most-effective way of fending off viruses is up-to-date antivirus software and monitoring agent, like we include in our Managed Service Plans.

Spyware Threats

A serious computer security threat, spyware is any program that monitors your online activities or installs programs without your consent for profit or to capture personal information.

While many users won’t want to hear it, reading terms and conditions is a good way to build an understanding of how your activity is tracked online. As always, if a company you do not recognize is advertising for a deal that seems too good to be true, be sure you have an internet security solution in place and click with caution.

Hackers and Predators

People, not computers, create computer security threats and malware. Hackers and predators are programmers who victimize others for their own gain by breaking into computer systems to steal, change, or destroy information as a form of cyber-terrorism. These online predators can compromise credit card information, lock you out of your data, and steal your identity. As you may have guessed, online security tools with identity theft protection are one of the most effective ways to protect yourself from this brand of cybercriminal.

Phishing

Masquerading as a trustworthy person or business, phishers attempt to steal sensitive financial or personal information through fraudulent email or instant messages. Phishing attacks are some of the most successful methods for cybercriminals looking to pull off a data breach. Antivirus solutions with identity theft protection can be taught to recognize phishing threats in fractions of a second.

Cyber Safety Tips

  • Keep software systems up to date and use a good anti-virus program.
  • Examine the email address and URLs in all correspondence. Scammers often mimic a legitimate site or email address by using a slight variation in spelling.
  • If an unsolicited text message, email, or phone call asks you to update, check, or verify your account information, do not follow the link provided in the message itself or call the phone numbers provided in the message. Go to the company’s website to log into your account or call the phone number listed on the official website to see if something does in fact need your attention.
  • Do not open any attachments unless you are expecting the file, document, or invoice and have verified the sender’s email address.
  • Scrutinize all electronic requests for a payment or transfer of funds.
  • Be extra suspicious of any message that urges immediate action.
  • Confirm requests for wire transfers or payment in person or over the phone as part of a two-factor authentication process. Do not verify these requests using the phone number listed in the request for payment.

 

If you have any questions, please email us at support@sjtechies.com or call us at (856) 745-9990.

Protect Your Data & Backup

South Jersey Techies

Not sure your are protected? Contact us, we can help!

Hackers held two school districts on Long Island hostage over the summer, forcing one of them to pay $88,000 in cryptocurrency in order retrieve student and staff information before the school year started.

Despite using an anti-virus software and other firewalls for cyber security, the School District’s encrypted files were accessed this summer by Ryuk ransomware, which can infiltrate an entire server with one click of a malicious email attachment. The virus encrypts data, essentially locking users out of access to their files, and hackers are blackmailing schools until payment is made, usually in bitcoin, through school insurance to unlock the system’s server.

The Mineola School District was also attacked by the same virus. But they didn’t have to pay because they had a backup that wasn’t compromised.

What are some tips to avoid having to pay the ransomware

The nefarious ransomware business model has turned out to be a lucrative industry for criminals. Over the years its ill repute has made law enforcement team up with international agencies to identify and bring down scam operators.

Most of the ransomware attacks that have taken place in the past have been linked to poor protection practices by employees and businesses. There are ways to prepare and steps you can take to avoid the nuances these hackers are causing.

Here are a few dos and don’ts when it comes to ransomware.

  1. Do not pay the ransom. It only encourages and funds these attackers. Even if the ransom is paid, there is no guarantee that you will be able to regain access to your files.
  2. Restore any impacted files from a known good backup. Restoration of your files from a backup is the fastest way to regain access to your data.
  3. Do not provide personal information when answering an email, unsolicited phone call, text message or instant message. Phishers will try to trick employees into installing malware, or gain intelligence for attacks by claiming to be from IT. Be sure to contact your IT department if you or your coworkers receive suspicious calls or emails.
  4. Use reputable antivirus software and a firewall. Maintaining a strong firewall and keeping your security software up to date are critical. It’s important to use antivirus software from a reputable company because of all the fake software out there.
  5. Do employ content scanning and filtering on your mail servers. Inbound e-mails should be scanned for known threats and should block any attachment types that could pose a threat.
  6. Do make sure that all systems and software are up-to-date with relevant patches. Exploit kits hosted on compromised websites are commonly used to spread malware. Regular patching of vulnerable software is necessary to help prevent infection.
  7. If traveling, alert your IT department beforehand, especially if you’re going to be using public wireless Internet. Make sure you use a trustworthy Virtual Private Network (VPN) when accessing public Wi-Fi like Norton Secure VPN.

Ransomware criminals often attack small and medium sized businesses. Among other cyber attacks, ransomware is one criminal activity that can be easily worked around with the above-mentioned solutions. South Jersey Techies coupled with education about these threats is an excellent protection plan for today’s cyber landscape.

Symantec Security Cloud

Symantec Endpoint Protection Cloud Windows client upgrade scheduled for August 5, 2019

The SEP Cloud client for Windows is updated periodically to provide improvements and defect fixes. The next update is scheduled to start on August 5, 2019.

WHAT’S NEW ?

In this release, the SEP Cloud client for Windows will be updated to version 22.18 to provide an enhanced protection framework and client stability.

  • Fixed an issue related to the OS feature on the agent, which was randomly failing with a medium severity while applying the Management policy.
  • Fixed an issue related to the security event: “A process modified a critical system resource.” This event was erroneously displayed in the console as a threat detection/remediation event. The event is now removed and will not be displayed in the console.
  • Enhancement to process HTTP error 429 status code request. The SEP Cloud agent will not attempt to connect with the cloud when the 429 status code is returned, but instead, try to connect based on the timeout information.
  • If the timeout information is not available, then the product will retry to connect in 15 minutes by default.

IMPACT

All Windows devices that are currently enrolled in SEP Cloud will automatically be updated in the background, using LiveUpdate. This update does not affect the security of your devices.

To start, the update is distributed to a small set of clients over the first seven days of the release, and then the remaining clients will get the update. If you want to update sooner, you can run LiveUpdate from the Symantec Endpoint Protection Cloud client UI.

Action Required

  • Windows device restart
    All users with Windows devices will be prompted to restart their devices after the update. Even if they delay the restart, their Windows clients remain Protected.

If no user is logged on the device when the upgrade is made available, then the prompt is provided until the user logs on. The product update will not force the restart of the device.

  • Windows installation package refresh
    Administrators who created a Windows installation package before August 5 should create and distribute a new one after August 5 to use for new Windows package deployments.

If you have any questions, please email us at support@sjtechies.com or call us at (856) 745-9990.

Scams that Target Small Businesses and How to Spot Them

Consumers are not the only ones vulnerable to scams.  If you own a small business or are part of a nonprofit organization, you could be open to several different types of cons without even realizing it.

The Federal Trade Commission (FTC) has put together a list of some of the more common scams and posted them on the website along with plenty of resources to help you spot con artists and keep them from taking advantage of you and your business.

“Your best protection? Learn the signs of scams that target businesses,” the FTC says. “Then tell your employees and colleagues what to look for so they can avoid scams.”

From the FTC website:

Fake Invoices

Scammers create phony invoices that look like they’re for products or services your business uses — maybe office or cleaning supplies or domain name registrations. Scammers hope the person who pays your bills will assume the invoices are for things the company actually ordered. Scammers know that when the invoice is for something critical, like keeping your website up and running, you may pay first and ask questions later. Except it’s all fake and if you pay, your money may be gone.

Unordered Office Supplies and Other Products

Someone calls to confirm an existing order of office supplies or other merchandise, verify an address, or offer a free catalog or sample. If you say yes, then comes the surprise — unordered merchandise arrives at your doorstep, followed by high-pressure demands to pay for it. If you don’t pay, the scammer may even play back a tape of the earlier call as “proof” that the order was placed. Keep in mind that if you receive merchandise you didn’t order, you have a legal right to keep it for free.

Directory Listing and Advertising Scams

Con artists try to fool you into paying for nonexistent advertising or a listing in a nonexistent directory. They often pretend to be from the Yellow Pages. They may ask you to provide contact information for a “free” listing or say the call is simply to confirm your information for an existing order. Later, you’ll get a big bill, and the scammers may use details or even a recording of the earlier call to pressure you to pay.

Utility Company Imposter Scams

Scammers pretend to call from a gas, electric, or water company saying your service is about to be interrupted. They want to scare you into believing a late bill must be paid immediately, often with a wire transfer or a reloadable card or gift card. Their timing is often carefully planned to create the greatest urgency — like just before the dinner rush in a restaurant.

Government Agency Imposter Scams

Scammers impersonate government agents, threatening to suspend business licenses, impose fines, or even take legal action if you don’t pay taxes, renew government licenses or registrations, or other fees. Some businesses have been scared into buying workplace compliance posters that are available for free from the U.S. Department of Labor. Others have been tricked into paying to receive nonexistent business grants from fake government programs. Businesses have received letters, often claiming to be from the U.S. Patent and Trademark Office, warning that they’ll lose their trademarks if they don’t pay a fee immediately, or saying that they owe money for additional registration services.

Tech Support Scams

Tech support scams start with a call or an alarming pop-up message pretending to be from a well-known company, telling you there is a problem with your computer security. Their goal is to get your money, access to your computer, or both. They may ask you to pay them to fix a problem you don’t really have, or enroll your business in a nonexistent or useless computer maintenance program. They may even access sensitive data like passwords, customer records, or credit card information.

Social Engineering, Phishing and Ransomware

Cyber scammers can trick employees into giving up confidential or sensitive information, such as passwords or bank information. It often starts with a phishing email, social media contact, or a call that seems to come from a trusted source, such as a supervisor or other senior employee, but creates urgency or fear. Scammers tell employees to wire money or provide access to sensitive company information. Other emails may look like routine password update requests or other automated messages but are actually attempts to steal your information. Scammers also can use malware to lock organizations’ files and hold them for ransom.

Business Promotion and Coaching Scams

Some scammers sell bogus business coaching and internet promotion services. Using fake testimonials, videos, seminar presentations, and telemarketing calls, the scammers falsely promise amazing results and exclusive market research for people who pay their fees. They also may lure you in with low initial costs, only to ask for thousands of dollars later. In reality, the scammers leave budding entrepreneurs without the help they sought and with thousands of dollars of debt.

Changing Online Reviews

Some scammers claim they can replace negative reviews of your product or service, or boost your scores on ratings sites. However, posting fake reviews is illegal. FTC guidelines say endorsements — including reviews — must reflect the honest opinions and experiences of the endorser.

Credit Card Processing and Equipment Leasing Scams

Scammers know that small businesses are looking for ways to reduce costs. Some deceptively promise lower rates for processing credit card transactions, or better deals on equipment leasing. These scammers resort to fine print, half-truths, and flat-out lies to get a business owner’s signature on a contract. Some unscrupulous sales agents ask business owners to sign documents that still have key terms left blank. Don’t do it. Others have been known to change terms after the fact. If a sales person refuses to give you copies of all documents right then and there — or tries to put you off with a promise to send them later — that could be a sign that you’re dealing with a scammer.

Fake Check Scams

Fake check scams happen when a scammer overpays with a check and asks you to wire the extra money to a third party. Scammers always have a good story to explain the overpayment — they’re stuck out of the country, they need you to cover taxes or fees, you’ll need to buy supplies, or something else. By the time the bank discovers you’ve deposited a bad check, the scammer already has the money you sent them, and you’re stuck repaying the bank. This can happen even after the funds are made available in your account and the bank has told you the check has “cleared.”

Chrome is marking all HTTP sites as ‘not secure’

Google sends a nudge toward the unencrypted web

Starting in July, Google Chrome marked all HTTP sites as “not secure,” according to a blog post published today by Chrome security product manager Emily Schechter. Chrome currently displays a neutral information icon, but starting with version 68, the browser is warning users with an extra notification in the address bar. Chrome currently marks HTTPS-encrypted sites with a green lock icon and “Secure” sign.

Google has been nudging users away from unencrypted sites for years, but this is the most forceful nudge yet. Google search began down-ranking unencrypted sites in 2015, and the following year, the Chrome team instituted a similar warning for unencrypted password fields.

The Chrome team said the announcement was mostly brought on by increased HTTPS adoption. Eighty-one of the top 100 sites on the web default to HTTPS, and a strong majority of Chrome traffic is already encrypted. “Based on the awesome rate that sites have been migrating to HTTPS and the strong trajectory through this year,” Schechter said, “we think that in July the balance was tipped enough so that we can mark all HTTP sites.”

HTTPS encryption protects the channel between your browser and the website you’re visiting, ensuring no one in the middle can tamper with the traffic or spy on what you’re doing. Without that encryption, someone with access to your router or ISP could intercept information sent to websites or inject malware into otherwise legitimate pages.

HTTPS has also become much easier to implement through automated services like Let’s Encrypt, giving sites even less of an excuse not to adopt it. As part of the same post, Google pointed to its own Lighthouse tool, which includes tools for migrating a website to HTTPS.

 

What’s new in search in Office 365

SharePoint now serves up search results personalized to your previous activity and permissions.

In SharePoint Online and on office.com, search is personal, and the search results are even easier to explore. Another user will see different results than you, even when you both search for the same words.

You’ll only see results that you already have access to, and other users can’t find your private documents.

Even before you start typing, you’ll see results based on your previous activity in Office 365. The results update as you start typing.

If these results aren’t what you’re looking for, click the link to see more results or press Enter to open the search results page and see and explore all the results. Here’s an example of search results from SharePoint:

Explore the search results to see more details about the people and files you’ve found, or refine your search to get other results. Here’s an expert tip to quickly see more, or less, details of a result – you can actually click anywhere in the empty space of the result.

You can navigate to locations that you want to explore further and, if you’ve searched in SharePoint Online, you can change where the results come from. For example, if you searched from a site, but really meant to search all of SharePoint, then you’re just one click away. Or, if the site you searched from is associated with another site, but you want to search all the associated sites.

When you exit a search results page, you return to the page where you started your search.

Windows 10 Pro is a dead end for the enterprise, Gartner says

Recent changes by Microsoft to the Windows 10 support schedule underline why Windows 10 Pro is an ill fit for most companies.

Windows 10 Pro is a dead end for enterprises, a prominent Gartner analyst has argued.

“[We] predict that Microsoft will continue positioning Windows [10] Pro as a release that is not appropriate for enterprises by reducing … support and limiting access to enterprise management features,” Stephen Kleynhans, a research vice president at Gartner and one of the research firm’s resident Windows experts, said in a report he co-authored.

Microsoft’s Windows 10 Pro occupies the middle ground between the consumer-grade Home and the corporate-level Enterprise in features, functionality and price. Because Enterprise versions of Windows have never been available to computer makers, Pro – sometimes, as in Windows 7, tagged Professional instead – has been the most popular pre-installed OS on new business PCs. (Corporations typically re-image new personal computers with Enterprise upon receipt of the devices.)

But although Pro or Professional has a long history in business settings, Microsoft has made numerous decisions in its Windows 10 migration campaign to separate Pro and Enterprise even more, pushing them apart. In Kleynhans’ view, the gap has become unbridgeable.

The last straw was Microsoft’s on-the-fly changes to Windows 10 support.

Last year, the Redmond, Wash. developer announced a six-month support extension for Windows 10 1511, the November 2015 feature upgrade, “to help some early enterprise adopters that are still finishing their transition to Windows as a service.” In February, Microsoft added versions 1609, 1703 and 1709 – released in mid-2016, and in April and October of 2017, respectively – to the extended support list, giving each 24 months of support, not the usual 18.

“Some customers have requested an extension to the standard 18 months of support for Windows 10 releases,” a Microsoft executive said at the time.

There was a catch: Only Windows 10 Enterprise (and Windows 10 Education, a similar version for public and private school districts and universities) qualified for the extra six months of support. Users running Windows 10 Pro were still required to upgrade to a successor SKU (stock-keeping unit) within 18 months to continue receiving security patches and other bug fixes.

Windows 10 Enterprise 1709, for example, and its free “supplemental servicing,” will exhaust support in October 2019. But Windows 10 Pro 1709 runs out of support on April 9, 2019.

“The one thing that really surprised me about the added support,” said Kleynhans in an interview, “was the fact that it didn’t apply to Pro. I think that this telegraphed the fact that, for businesses, Pro is being dead-ended.”

Even though the six-month support extension ended with the 1803 feature upgrade, the one that began reaching some users late last month, in the report Kleynhans co-wrote with Gartner colleague Michael Silver, the duo made clear that they believe Pro is viewed by Microsoft as a second-class citizen.

“Customers currently using Windows 10 Pro should continue to monitor Microsoft’s life cycle announcements because they will eventually need to budget for Windows [10] Enterprise as Windows [10] Pro becomes more ‘pro-sumer’ and small-business oriented,” they wrote in a six-item list of recommendations.

Another component of Microsoft’s current Windows 10 support strategy, something the company has labeled “paid supplemental servicing,” was also out of bounds for those running Windows 10 Pro. The extra support, which Microsoft will sell at an undisclosed price, is available only to Enterprise and Education customers.

Paid supplemental servicing adds 12 months to the 18 months provided free of charge.

“The extensions and paid support option only apply to the Enterprise and Education SKUs,” Kleynhans and Silver said in their report, “Plan and Budget for Short Windows and Office Support Cycles Based on Microsoft’s February 2018 Announcements,” which was published by Gartner last month. “Customers using Windows 10 Pro will still see support end after 18 months. In this way, Microsoft is further reinforcing that it expects enterprise customers to move to the Enterprise edition of Windows 10.”

 

Office 365 to get enhanced Anti-spoofing capabilities

Enhanced anti-spoofing safeguards are rolling out for Office 365.

Microsoft services like OneDrive for Business, SharePoint Online, and Microsoft Teams are closely guarded by ATP (Advanced Threat Protection). Besides, there are numerous feature updates available in Office 365 threat protection service to address the evolution and advances in the threat landscape. The addition of enhanced Anti-Spoofing capability in Office ATP for protecting against spoofed emails from external domains further strengthens this security framework.

Anti-spoofing in Office 365 Advanced Threat Protection

The newest anti-spoof features help protect organizations from external domain spoof.  Office 365 recognizes emails from external domains having proper SPF, DMARC, and DKIM authentication settings as legitimate/authentic and therefore allow them to pass authentication, uninterrupted.

This normal process is however challenged when external domains do not have these settings properly configured. Without enforcement of these settings, domains show a high likelihood of being manipulated and maliciously spoofed, leaving customers vulnerable to phishing or spam attacks. The new external domain anti-spoofing capabilities help detect and block emails from external domains that do not have the following features,

  1. Correct authentication configuration
  2. An email infrastructure source with an unknown history

How does it work?

A newly enhanced filter in ATP first checks if the email from external domains, passes SPF, DKIM, and DMARC test.  If not, the filter thoroughly checks for historical sending patterns of that domain and associated infrastructure. If any suspicious behavior is noted, ATP assumes the sender does not bear a good reputation and as such, proceeds to junk the message.

Also, a feature worth noticing about Anti-spoofing – The filter constantly evolves and enhances itself based on mail flow patterns it observes.  ATP subscribers can access the spoof intelligence report in their Antispam Policy and take necessary actions if required.

Microsoft announced Attack Simulator for Office 365 Threat Intelligence

 

Admins can send simulated phishing and attack emails to find security and training weaknesses.

A few weeks ago, Microsoft released a public preview for Attack Simulator for Office 365 Threat Intelligence. On April 17th Microsoft announced that Attack Simulator is now generally available. Attack Simulator for Office 365 Threat Intelligence is available to all Office 365 E5 or Office 365 Threat Intelligence customers.

With Attack Simulator, customers can launch simulated attacks on their end users, determine how end users behave in the event of an attack, and update policies and ensure that appropriate security tools are in place to protect the organization from threats.  The GA of Attack Simulator adds a new HTML editor so realistic looking HTML emails can be sent in simulations of spear-phishing.  Also, two spear-phishing templates are available for immediate use in the spear phishing simulation.

Attack Simulator includes the three attack scenarios from our public preview.

Display Name Spear Phishing Attack: Phishing is the generic term for socially engineered attacks designed to harvest credentials or personally identifiable information (PII). Spear phishing is a subset of this phishing and is more targeted, often aimed at a specific group, individual, or organization.  These attacks are customized and tend to leverage a sender name that generates trust with the recipient.

Password Spray Attack: To prevent bad actors from constantly guessing the passwords of user accounts, often there are account lockout policies.  For example, an account will lockout after a certain number of bad passwords are guessed for a user.  However, if you were to take a single password and try it against every single account in an organization, it would not trigger any lockouts.  The password spray attack leverages commonly used passwords and targets many accounts in an organization with the hope that one of the account holder uses a common password that allows a hacker to enter the account and take control of it.  From this compromised account, a hacker can launch more attacks by assuming the identity of account holder.

Brute Force Password Attack: This type of attack consists of a hacker trying many passwords or passphrases with the hope of eventually guessing correctly. The attacker systematically checks all possible passwords and passphrases until the correct one is found.

 

 

This video demonstrates how Attack Simulator can help organizations educate users to become more secure from cyber threats.  With Attack Simulator, admins can train all their end users, and especially those who are attacked most often.  This proactive training is a powerful way to ensure that your organization can prevent the impact from advanced threats.  Over the coming months, more threat simulations will be added to Attack Simulator so organizations can simulate the most prevalent threat types from the modern threat landscape.

Experience the benefits of Attack Simulator for Office 365 Threat Intelligence by beginning an Office 365 E5 trial today.  Also, learn more about how Microsoft leverages threat intelligence and the value of threat intelligence.