Archives September 2016

99% of business machines have not upgraded to Windows 10, according to study

According to a new study released by Softchoice, less than 1% of business machines have upgraded to Windows 10, opting instead for Windows 7.

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Windows 10 has been one of the more controversial OS releases of recent memory, bringing privacy concerns, bugs that disable certain hardware, and other nasty surprises. And the enterprise, it seems, is avoiding it altogether.

According to a recent study by IT services firm Softchoice, less than 1% of Windows machines were actually running Windows 10. That means that, one year after the release of the latest Microsoft OS, more than 99% of machines haven’t yet made the switch.

The study was performed as part of a TechCheck analysis by Softchoice, which looked at more than 402,814 Windows devices operating among 169 organizations. So, what were these firms choosing instead of Windows 10? Overwhelmingly, they were running Windows 7.

“It appears businesses are hesitant to take advantage of the various Windows 10 upgrades and, at least for now, are satisfied with Windows 7,” Softchoice’s David Brisbois wrote in a press release. “Historically, OS upgrades have been viewed as major time and resource-consuming undertakings, and this may be influencing the decision today to hold off on Windows 10.”

The Softchoice looked at these Windows machines in both US and Canadian firms from January 1, 2016 through May 31, 2016. At the time, only 2,999 devices were running Windows 10, which accounted for a grand total of 0.75% of the whole.

In terms of business break down, 42 of the 169 businesses (25%) had no trace of Windows 10 in their environment. Additionally, 73 of the 169 (43%) had fewer than 10 devices running Windows 10 present in their environment.

In contrast, 91% of the machines were operating with Windows 7, which marked an 18% increase over the same period of time in 2015. The next largest group were the Windows XP holdouts, which counted for 5% of the devices. Devices running Windows 8 were at 4%, which is double from the 2% measured the year prior.

“It seems businesses don’t see an urgent need to move operating systems, so long as their cloud-based applications are still running fine on Windows 7,” Softchoice’s Microsoft director Craig McQueen wrote in a press release. “In addition to the security benefits, I think once organizations grasp the user benefits—such as touch and Cortana—we will start to see a boost in adoption.”

Although, some of those features may not be enough to sway some users. Cortana, for example, has proven very difficult to get rid of, and other updates have led to frozen machines. The most recent Windows 10 Anniversary Update actually broke some third-party webcams, without a workaround or fix until September. That’s bad news for a business that relies heavily on video conferencing.

Still, there are a host of new features and tools that could make it easier to get work done.

The 3 big takeaways for Readers

  • 1. A recent study by Softchoice has shown that less than 1% of enterprise organizations have upgraded their Windows devices to Windows 10, even a full year after the OS was released.
  • 2. Most business were still running Windows 7, according to the study, as Windows 8 also saw poor adoption rates after its release.
  • 3. A plethora of concerns over privacy and functionality, combined with the effort it takes to upgrade a whole organization, likely led to the low adoption numbers for Windows 10.

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iPhone 7: What business users need to know

Apple recently announced the latest version of its flagship smartphone. Here are the features and functions that will matter to professionals.

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The iPhone 7 is officially here. At an Apple event in California on Wednesday (September 7, coincidentally), the phone was unveiled by Tim Cook and the crew amid a variety of Apple announcements.

The first mention of the new device came in a now-deleted tweet that read: “New cameras. Water-resistant. Stereo speakers. Longer battery life. This is 7.” Apple is known for being tight-lipped until the last possible second, so it was definitely a surprise.

The phone has a new design, featuring an aluminum body with almost non-existent seams and is available in gold, silver, rose gold, black, and Jet Black. The home button was also redesigned, with Force sensitivity and a new Taptic engine. It can also be programmed by third-party applications and customized as well.

The above tweet wasn’t a fluke. The new enclosure is both water and dust resistant, with IP67 protection standard.

The new, 12-megapixel iPhone 7 camera has image stabilization and a wider f1.8 aperture lens that is made up of six distinct layers. The sensor for the camera is faster and more efficient, and a quad-LED flash can help users take better photos. The iPhone 7+ gets a second 12MP camera to use as a telephoto lens.

A new image processor helps balance colors and tone in an image, among many other features. This could be helpful for small marketing departments, or businesses that rely on image content, to produce better photos.

The front camera is a 7MP FaceTime HD camera. This will be helpful for road warriors and remote workers alike, as it could provide a better experience for mobile video conferencing.

The new Retina HD display is now 25% brighter than previous generations. The iPhone 7 has stereo speakers with twice the volume and better quality sound. If you want to use headphones, the traditional auxiliary input jack is gone, and the Apple EarPods now connect via Lightning connector only. If you have traditional headphones, though, Apple will include an adapter in the box with the new iPhone 7 and 7+.

Apple also debuted a wireless version of its earbuds called AirPods. They use a W1 chip to enable “intelligent connection” and users can access Siri through the AirPods with a tap. The batteries provide five hours of listening per charge.

In terms of performance, the iPhone 7 has a new A10 Fusion 64-bit, four core processor. Using two high-efficient cores, tasks like checking email will take less battery power. It also has stronger graphics performance while consuming less power than previous models. Pro apps, like those from Adobe, can perform better on the device as well.

Storage-wise, the new iPhones will be available with 32GB, 128GB, or 256GB of space.

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Apple also announced the Apple Watch Series 2. The watch is swim-proof, which is a fancy way of saying that it is water resistant up to 50 meters. Its second-generation SiP (system in a package) has a dual-core processor that’s up to 50% faster, and a stronger GPU for better graphics performance as well.

A new display is easier to read, and the more powerful hardware allows for more complex apps to be built for the device. Built-in GPS will be good for business travelers, and developers can take advantage of it to build more contextual apps. Of course, watchOS 3 came to preview back in June, but Apple was expected to bring a new version of the hardware for quite some time.

Real-time collaboration is coming to the iWork suite as well. Apple showcased the functionality by editing the slide deck live on stage. Of course, Google Docs and Office 365 have had similar functionality for some time, and iWork has struggled to gain traction in the enterprise, but it’s a welcome update.

Have questions?

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11 awesome back-to-school gadgets for students

Whether you’re just starting high school or about to graduate college, our list of essential gear for students will ensure that you have a productive—and fun—school year.

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New school year, new school gear

With classes back in session (or about to begin), hopefully you already have everything from your back-to-school list. Laptop? Check. The perfect bag for said laptop? Check. Schedule and text books? Check and check. Though your laptop and books are, of course, your school lifeline, there are some other gadgets you can add to your list to make your life easier. From practical picks (mice, keyboards, hard drives) to streaming sticks (hey, it’s all about that work/life balance!), our gear guide is full of recommendations designed to aid you in all the demands of student life.

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Logitech K480 Bluetooth Multi-Device Keyboard

Your standard laptop keyboard is fine, but a wireless Bluetooth keyboard that you can sync with your mobile devices might be more comfortable for serious study work.Logitech’s K480 ($50 MSRP, $30 on Amazon) can be connected to three devices at once on any platform—Mac, PC, iOS, or Android—with familiar shortcut keys for all. It also has a handy groove at the top to prop up your phone or tablet.

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Logitech MX Master

Your laptop’s trackpad, however, is not going to cut it for extended use—you’ll be much more comfortable with a mouse. The MX Master ($100 MSRP, $70 on Amazon), also by Logitech, has customizable buttons, supports trackpad gestures, and is comfortable to use. It’s a wireless mouse; pick between Bluetooth or 2.4GHz radio frequency to connect.

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Bose QuietComfort 35 wireless headphones

A good pair of noise-cancelling headphones is a must—something to block out roommates (If you have them) or excess library/coffee shop sounds as you’re cranking out your midterm paper. Bose’s QuietComfort 35 ($349.95 MSRP, same price onAmazon) is a pricey pair, but worth it—they’re wireless, so they won’t get in the way as you’re moving about. There’s no way to disable the noise-cancelling feature, but that’s okay—they run for 20 hours on a single charge. While the audio quality varies, the noise-cancelling feature is second to none.

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Altec Lansing Mini Life Jacket 3

You’ll want a great-sounding Bluetooth speaker, but one that’s easy to schlep around from party to party, and one that won’t die if it gets into an accident with a red cup.Altec Lansing’s Mini Life Jacket 3 ($100 MSRP, same price on Best Buy) has a rugged exterior that’s also waterproof—it can survive a dunk for up to 30 minutes—so it’s up for the challenge. We were impressed with its good fidelity and sound quality, and loved that it comes with a hardware kit for you to mount the speaker on your bike as you cruise around campus. And at $100, it’s priced for students, too.

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Seagate Backup Plus Slim Portable

A hard drive may not be the most exciting thing on our list, but it’s the most practical—you’ll need something to back up your hard work just in case your laptop crashes.Seagate’s Backup Plus Slim Portable ($50 to $90 MSRP, same price on Amazon) will do just that. It’s compact, comes in a variety of capacities, and is available in four different colors and finishes.

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Fitbit Alta

A smartwatch or fitness tracker is a must-have for maintaining your work-study balance. If you’re looking for a device that handles your push notifications, reminders, and more, then go with an all-around smartwatch that’s an extension of your phone. For iPhone users, that’s easy—go with the Apple Watch ($299 MSRP and up, available at the Apple Store). For Android users, we like the Huawei Watch ($350 MSRP and up, $299 and up on Amazon) for its style, features, and customizable options.

If it’s just the fitness stuff you’re after, you can’t go wrong with the Fitbit Alta ($129.95 MSRP, $119 on Amazon). This sleek activity tracker monitors your workouts, steps, and sleep automatically, and pairs it all within the Fitbit app on your phone (it’s compatible with both iOS and Android phones) so that you can keep an eye on your habits. Reminding yourself to stay active in between study sessions has never been so easy.

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Livescribe 3

Spend one lecture with the Livescribe 3 Smartpen ($150 MSRP, $138.84 on Amazon) and corresponding app for your smartphone, and you’ll never want to go back to a regular old Bic. As you write in the Livescribe’s specialty notebooks, the smartpen sends a digital copy of your hand-written notes to your phone via Bluetooth, so you can access them at any time. It can also record audio notes through the Livescribe app on your smartphone, which get linked to your hand-written notes. When reviewing notes later, tap any word to hear what your professor was saying at that moment. If you’ve left yourself a doodle, abbreviation, or mnemonic device, tapping that word will bring you right back to the lecture. The pen itself can last 14 hours on a single charge.

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Roku Streaming Stick

Your dorm may include a cable hookup for your TV, but it won’t play well with your Netflix subscription. The solution? Roku’s Streaming Stick ($50 MSRP, $39.01 onAmazon) a thumb-sized device that plugs into your TV or monitor’s HDMI port that streams web-based content—Netflix, Hulu, HBO Now, and more. It’s fast, has a dedicated remote, and is compatible with most of the major streaming content players.

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OtterBox Universe Case System

Some school days, you never know what kind of gear you’ll need. Will your smartphone make it through the day without needing a recharge? Will you want to snap a picture of something being presented during lecture? What if you need to quickly transfer a file to a classmate?

OtterBox’s Universe Case System ($49.95 MSRP for the base, modules are extra; $44.95 on Amazon) has extra add-ons that can help you do all of those things. This system consists of various accessory modules that you can attach to your iPhone via its protective case—so you can snap on a battery pack ($50 on Amazon), a flash drive (64GB for $60 on Amazon), a tripod ($30 on Amazon), and more in a pinch.

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Anker PowerCore 20100

A one-device battery pack might not cut it—you may want a dedicated battery pack for a long school day, to power up your tablet or other gear besides your phone. Anker’s PowerCore 20100 ($80 MSRP, $43 on Amazon) is small, light, and powerful, with two USB ports to charge two devices at once. Its whopping 20,000mAh battery can charge your phone seven times, or your iPad mini (or other small tablet) twice.

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Stir Kinetic Desk M1

Standing desks are still having a moment in the health-tech spotlight, so if you’re considering a splurge on a new desk setup, dream big with Stir’s Kinetic Desk M1 ($2,990 MSRP, same price on Amazon). This smart desk is a well-built, comfortable workstation that smoothly adjusts between sitting and standing positions set to your preferences. You can tell the desk how often you’d like to stand up, and it will gently “nudge” you into your standing position by slightly raising up to coax you to move. The future is here, and this desk is proof.

Don’t have an extra $3,000 lying around? Grovemade’s Desk Collection (pictured in first slide) will keep your desk organized—and make it look like a million bucks for a fraction of the cost.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

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Windows Tip of the week: Keyboard shortcuts that work for all major browsers

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Keyboard shortcuts that work with every major browser:

The major browsers might have different rendering engines and user interface designs, but they have at least a few things in common. And surprisingly, keyboard shortcuts are on that list. Regardless of whether you use Google Chrome, Mozilla Firefox, Internet Explorer, or the new Microsoft Edge, the following keyboard shortcuts will work:

Ctrl+D?Add current page to Bookmarks/Favorites

Ctrl+J?Open Downloads list

Ctrl+H?Show history

Ctrl+I?Show Bookmarks/Favorites

Ctrl+T?Open a new tab

Ctrl+W?Close the current tab

Ctrl+Shift+T?Reopen most recently closed tab

Have questions?

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10 killer PC upgrades that are shockingly cheap

Looking to put more pep in your PC’s step? These surprisingly cheap PC upgrades and accessories do the trick without breaking the bank.

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No need to break the bank

Sure, swanky new Surface Pros and $1,200 graphics cards may capture all the headlines, but on a practical level, the real story is that PCs aren’t cheap. But if your computer’s starting to feel pokey, there’s fortunately no reason to rush out a spend hundreds on a new one.

Investing small amounts in key new PC hardware can keep your computer running strong for years to come. These upgrades—most costing well under $100—breathe new life into slow machines. You just have to be strategic and make sure you’re putting your money in the best place for your particular system.

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Speed up your PC with an SSD

Let’s start in the most obvious place. If your PC still runs with a mechanical hard drive, swapping it out with an SSD will make it feel like a whole new computer. SSDs inject face-melting speed into a PC, drastically improving boot times, file transfers, and overall system responsiveness.

A lot of PCs don’t have SSDs, for two reasons: Solid-state drives use to be extravagantly expensive, and computer makers often charge hefty mark-ups for upgrading to an SSD. Fortunately, SSD prices have plummeted in recent years. Superb models like theSamsung 850 EVO ($89.39 for 250GB on Amazon) and the OCZ Trion 150 ($45 for 120GB on Amazon) can be found for well under $100 online. If you find the storage capacities a bit too tight, you can always install the SSD as a boot drive alongside your current hard drive.

A word of warning about SSDs, and all the hardware discussed in this article: You can often find lower prices if you sift through Amazon or Newegg for no-name or lesser-known brands. But you’re gambling on reliability and support when you move away from established PC hardware makers. Stick with name brand gear unless you absolutely, positively can’t afford it.

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Mass storage is dirt cheap

Good news if your available storage space is filled to the brim: Traditional hard drives are even cheaper than SSDs these days. A 1TB Western Digital Blue hard drive spinning at a speedy 7,200rpm will only set you back $50 on Amazon, while a 3TB WD Blue drive is just $90 on Amazon (albeit at a slower 5,400rpm).

Hybrid drives blend the best of both worlds, combining a large amount of traditional storage with a small, speedy flash storage cache. The drive monitors your oft-used files and keeps them on the cache, where they benefit from SSD-esque speeds. A Seagate 1TB hybrid drive goes for $85 on Amazon with an 8GB SSD cache, or $114 on Amazonwith a 32GB cache.

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Add RAM for more multitasking

If your computer’s having trouble running multiple tasks simultaneously, low memory is a likely culprit. Two gigabytes of RAM is the absolute minimum modern Windows systems need to run smoothly, and even PCs with 4GB of memory can start to feel pokey if you’re running several programs, keep a dozen Chrome tabs open, or game with some background processes still running.

Fortunately, memory is dirt cheap. Picking up an 8GB memory kit from Corsair ($36 for 2x4GB kit on Amazon) or Kingston ($36 for 2x4GB kit on Amazon)—two reliable brands I’ve had nothing but success with personally—will set you back less than $5 per gigabyte.

Just be sure to get the right type of memory for your PC! RAM comes in all sorts of different packages. The easiest way to tell what type of RAM resides in your PC is to download the free, superb CPU-Z software, then open the Memory tab and look for the “type” option.

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MAYBE upgrade your CPU

A pokey PC may be the result of an outdated processor. Unfortunately, replacing your CPU often means replacing your motherboard too, making the endeavor pretty pricey. But not always—especially if you have an AMD-powered system.

AMD’s AM3+ and FM2 motherboards have been powering AMD’s CPUs and APUs, respectively, since mid-2012. Since many prebuilt AMD systems sport modest processors, upgrading to a modern CPU can give your PC a shot in the arm. If you’re on FM3+, the new Athlon X4 860K ($75 on Amazon) is a solid entry-level quad-core processor for gaming, while the 8-core FX-8320E ($130 on Amazon) is a great step-up option and price-to-performance champion. If you have an FM2-based system with an AMD APU, the A10-7860K ($110 on Amazon) could be a solid upgrade, complete withintegrated graphics that let you get into e-sports games at modest frame rates.

Intel switches out its motherboards and socket types much more often, and its chips tend to be much more expensive. Replacing Intel chips aren’t really an affordable upgrade in most cases.

It’s important to make sure your new chip is compatible with your existing motherboard! Before you buy, fire up CPU-Z and search for the “Package” entry in the main CPU tab to see what sort of socket your motherboard packs.

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Gaming doesn’t have to be expensive

Want to dip your toes into PC gaming? Despite what fearmongers may tell you, gaming doesn’t have to cost an arm and a leg.

AMD’s Radeon RX 460 ($110 and up on Newegg) delivers great performance in e-sports games like League of Legends and Overwatch. It also lets you play modern games at a console-esque 30 frames per second with High graphics settings at 1080p, or up to 60fps at Medium settings. That’s damned good for a hair over $100. Even better: Many models pull their power directly from your motherboard, with no need for additional power connectors. That makes AMD’s budget card a great option for adding gaming capabilities to prebuilt “big box” PCs from the likes of HP and Dell, as they often pack modest power supplies that lack extra connectors.

Be careful though: Some of the more potent Radeon RX 460 models require extra 6-pin power connectors. You don’t want that if you don’t have one available—unless you want to buy a power supply, too. A 500 watt power supply from a reputable company doesn’t cost much, as evidenced by the EVGA 500 W1, which only costs $35 on Amazon.

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Buy some canned air

No, seriously. If you haven’t cleaned out your PC in a year or more, mounds of dust and debris can be collected inside. Clogged fans and exhaust ports lead to overheating, which leads to your PC throttling back performance. Single containers of canned air can be relatively pricey; grab a four pack ($16.22 on Amazon) for a lower price and enough air to clean out your PC for years to come.

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Improve your cooling, improve your performance

If your PC’s still running hot after blowing out the dust, the thermal paste coating the area where your CPU or GPU touches its cooler could be old, dry, and ineffective, especially if you’ve had the equipment for several years.

First, install SpeedFan and double check that your CPU or GPU is indeed overheating. If one (or both!) is, grab a syringe of thermal paste—Arctic Silver 5 ($7.43 on Amazon)—then use guides to installing a CPU cooler and refreshing your graphics card to help you apply new thermal paste after scraping off the old stuff.

Still running hot overall? Try adding a case fan or two. Case fans from reputable vendors are shockingly cheap ($7.91 from Cooler Master on Amazon, or $9 from NZXT on Amazon) and can be installed in mere minutes.

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A better monitor

You spend most of your time interacting with your computer’s input and output devices, so it’s definitely worth investing in decent peripherals if you spend considerable time at your PC.

Start with your monitor. If you’re still using a lower-resolution display or (shudder) a fat CRT display, embracing a high-definition 1080p monitor will provide a huge step up in usability. It won’t break the bank either: You can buy a 1080p HP with a 21.5-inch IPS screen for just $100 on Amazon. IPS screens provide a much more vibrant image than the twisted-nematic panels found in most budget monitors.

Alternatively, if you’re a gamer with a Radeon graphics card, consider buying a monitor that supports AMD’s FreeSync technology. FreeSync synchronizes the refresh rate of your graphics card and display to eliminate stutter and screen tearing in games. While monitors with Nvidia’s competing G-Sync technology fetch steep price premiums, FreeSync adds minimal cost to a display. A 22-inch 1080p FreeSync display by ViewSonic costs just $110 on Amazon, for example.

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Aural bliss

Treat your ears, too. The speakers that come bundled with prebuilt PCs tend to be utter garbage. While audio gear pricing can escalate to frightening levels, some of our favorite headsets will set you back less than a Benjamin.

If you’re a gamer, our favorite all-around gaming headset is the Kingston HyperX Cloud($67.93 on Amazon). The sound quality is second to none in this bracket, the build quality is superb, and it’s extremely comfortable—though its microphone is merely average.

Don’t need a mic? Music lovers will find a lot to love in the Sennheiser HD 280 Pro ($99.95 on Amazon), which I’ve personally been using for years now. The comfortably snug cans lack the extreme bass kick of, say, Beats or Monster headphones, but make up for it by delivering rich, accurate, and dynamic audio across the full sound spectrum. They’re beloved among Amazon buyers for a reason.

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Enhance the parts you physically touch

If you’re used to crappy bundled PC keyboards, or laptop keyboards, upgrading to a mechanical keyboard will change your life. The well-reviewed Logitech G610 Orion withCherry MX Brown or Red switches only costs $90 on Amazon.That’s probably more than most people have spent on a keyboard before, but it’s cheap by mechanical standards. Once you’ve tried it, you won’t be able to go back to a rubber-dome board.

Likewise, investing in a decent mouse makes interacting with your PC that much more pleasant. The Razer DeathAdder ($42.69 on Amazon) is ostensibly a gaming mouse, but its ergonomic design and high DPI sensor help it feel good in your palm and generate nice, smooth cursor movements. I’ve been using one for more than five years now, and grimace whenever i’m forced to use a cheap mouse bundled with a prebuilt PC.

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But first…

Speeding up your well-loved PC doesn’t actually have to cost any money. You’ll find a few tips repeated from here—seriously, buy an SSD—but for the most part, it focuses on no-cost software solutions for potentially boosting your computer’s performance. Try those before dropping dough on new gear!

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design ServicesServer SupportNetwork ConsultingInternet PhonesCloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

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The 16 most pivotal events in Windows history

Thirty years of Windows is a lifetime.

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Thirty years of Windows

For better or for worse, Windows has defined the modern era of personal computing. Microsoft’s signature OS runs on the vast majority of PCs worldwide, and it has also worked its way into servers, tablets, phones, game consoles, ATMs, and more.

Windows’ 30 years or so of existence has spanned generations of computing and entire lifetimes of companies and their products. Understandably, choosing the most noteworthy moments of Windows’ long life has been a challenging task, but we went for it. On the following slides we present our our list of the obvious, and not-so-obvious, milestones in Windows history.

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Windows 1.0

On Nov. 20, 1985, Microsoft launched the first iteration of Windows, essentially a graphical shell that overlaid Microsoft’s well-known MS-DOS. Requiring a couple of floppy drives, 192KB of RAM, and, most importantly, a mouse, Windows wasn’t actually that well-received. But Bill Gates told InfoWorld that “only applications that run Windows will be competitive in the long run.” He was right—for a time.

Featuring tiled windows that could be minimized or extended to cover the full screen, plus “apps” like Calendar and Write, Windows was the precursor to what the majority of PC users run today. Oh, and it was sold by Microsoft’s eventual CEO, Steve Ballmer, in perhaps the best computer commercial (Apple’s “1984” ad notwithstanding) ever shown.

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Windows 3.x

Windows puttered along until May 1990, when the first iconic Windows release, Windows 3.0, was released. It’s difficult to decide whether Windows 3.0 or its immediate successor, Windows 3.1, was more important; Windows 3.0 introduced sound to the Windows platform, but Windows 3.1 added TrueType fonts.

Yes, Windows 3.1 included File Manager (drag and drop!) and Program Manager, but the real innovations were more fun: support for MIDI sound and AVI files.  More importantly, Windows 3.x introduced screensavers (a staple of shovelware for years) and the ultimate timewasters: Solitaire (Windows 3.0) and Minesweeper (Windows 3.1). An entire generation learned how to place digital playing cards, one on top of the other, all for the glory of seeing all the cards bounce when a game was completed.

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Windows 95

Early iterations of Microsoft’s Windows operating system catered more toward the business user than anyone else. That changed on August 24, 1995 with the launch of Windows 95.

It featured a few key technical upgrades: Windows 95 was Microsoft’s first “mass-market” 32-bit OS. It was the also first to add the Start button that we use today. The first integrated web browser, Internet Explorer, just missed the launch and shipped later.

With a promotional budget of hundreds of millions of dollars, much of what we remember about Windows 95, though, was tied up in the marketing: a midnight launch, an ad campaign built around the The Rolling Stones hit “Start Me Up,” a partnership with Brian Eno that produced the iconic boot melody.

Oh, and Windows 95 also allowed users to pay $19.95 to try out a time-limited beta of the OS, which expired at the launch. Good times.

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Microsoft Bob

Windows 3.1, however, also gave us Microsoft Bob, a March 1995 release that remodeled Windows as a series of “rooms.” Each was populated by virtual objects that might have a purpose—but you wouldn’t know until you clicked on them. Bob also featured a series of “assistants” that offered to help you perform all sorts of tasks, whether you wanted to or not.

Bob bombed. But Microsoft never quite gave up on trying to humanize Windows, a noble if slightly pathetic effort that would later produce the unfortunately iconic Clippy assistant.

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Windows NT

Though PCWorld tends to focus on the PC (natch), we’d be remiss to neglect Windows NT, the precursor to Windows’ expansion into the server and workstation space. Windows NT was Microsoft’s first 32-bit OS designed (and priced) for both the server and workstation market, with specific versions optimized for the X86, DEC Alpha, and MIPS series of microprocessors. It eventually was combined with the standard Windows architecture to form Windows XP.

Today, Microsoft has built a sizeable portion of its business upon Windows Server, SQL Server, and Windows Center, among others, plus its investments in the Azure cloud. All of this originated with Microsoft’s desire to take on UNIX in the server space.

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Windows XP

Whether it’s due to nostalgia, good design, or the famous “Bliss” backdrop featuring an emerald-green hillside in California’s wine country, 2001’s Windows XP remains one of the more beloved Windows operating systems. Shoot, it managed to erase the memory of Windows ME, one of Microsoft’s biggest blunders.

Windows XP shipped in two editions: one for professionals, the other for home users, with features stripped out of the “pro” version, such as domain join. But Windows XP also shipped with a Media Center edition that transformed a PC equipped with a TV tuner into a powerful DVR. (Media Center remains one of the more popular, and mourned, features of Windows today—it’s one reason users cite for refusing to upgrade to Windows 10.)

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Windows Genuine Advantage

Maybe you thought every pivotal Windows moment was a product release. Not so. As good as it was, Windows XP also unleashed Windows Genuine Advantage—or what we now refer to as “activation”—upon an unsuspecting world. It was the first step in evolving Windows from a “hobby” to what some would refer to as “Micro$oft.”

This attitude was nothing new. In 1976, Bill Gates penned “An Open Letter to Hobbyists,” where he complained that the amount of royalties paid by customers using its BASIC software amounted to about $2 per hour. “Most directly, the thing you do is theft,” Gates wrote, essentially equating sharing code with outright stealing.

Microsoft sought to curtail this activity with the release of Windows Genuine Advantage, which stealthily installed itself onto millions of PCs by way of a high-priority “update.” (Sound familiar?) Windows Genuine Advantage consisted of two parts, one to actually validate the OS and another to inform users whether they had an illegal installation: In 2006, Microsoft said it had found about 60 million illegal installations that failed validation.

Now? Virtually every standalone product Microsoft sells comes with its own software protections and licenses. If you want a “hobby” OS, you run Linux—which Microsoftalso spent millions trying to discredit, to no avail.

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United States v. Microsoft

In May of 1998, following government concerns that bundling Internet Explorer within its operating system gave Microsoft an unfair advantage, the Department of Justice and several states filed a landmark antitrust suit against the company.

The trial lasted 76 days. Cofounder and chief executive Bill Gates appeared on videotape, seemingly dismissing questions put to him by government lawyers. Judge Thomas Penfield Jackson ultimately ruled that Microsoft had acted as a monopoly and should be broken up into two companies, though that ruling was later overturned by an appeals court.

Years later, an integrated browser is generally viewed as part and parcel of an OS, though consumers are free to select any browser they choose. Today, Microsoft and IE still power most older PCs, but consumers selecting new browsers are turning to Chrome.

Judge Penfield argued that consumers would have benefitted from a breakup of Microsoft. But we’ve argued before that Microsoft would have, too.

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Browser-choice screen

In 2009, Microsoft struck a deal with the European Commission, ending the EU’s own antitrust investigation. That agreement created what became known as the “browser-choice screen,” encouraging European consumers to pick a browser besides Internet Explorer.

The browser-choice screen didn’t kill Internet Explorer; in fact, IE remained the most popular downloaded browser until March 2016, when Windows 10 helped push it out of the top spot. But the browser-choice screen certainly reminded consumers that other browsers existed, and that they could pick and choose whichever they preferred, rather than accepting what Microsoft provided to them.

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Windows 7

For many, Windows reached its apex with Windows 7, which continues to be the dominant OS in Windows’ history: It reached a high of almost 61 percent market share in June 2015, and still commands about 47 percent of the market today.

Why? Any number of reasons, not the least of which is familiarity: Windows’ UI remained relatively static for almost 11 years, from the 2001 launch of Windows XP on up to the dramatic tiled revamp of 2012’s Windows 8. Windows 7 also added several elements that we take for granted in Windows today: the taskbar, a more evolved Snap function, and support for multiple graphics cards. It’s also important to note that Windows 7 supports DirectX 11.1, which is arguably still the dominant graphics API today. Until DirectX12 supersedes it, gamers won’t have a reason to leave.

Windows 7 also eliminated many of the annoying UAC popups that its predecessor, Windows Vista, had put in place. And (as our commenters have repeatedly pointed out) it lacks the frustratingly frequent updates of the current Windows 10, allowing users to essentially “set it and forget it.”

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Laptop Hunters ads

Microsoft ran a series of “Laptop Hunters” ads during 2009, featuring real people buying real laptops from real stores—and consistently picking Windows PCs over the more expensive Apple options. For about three years, Microsoft had been stung by the barrage of “I’m a Mac/I’m a PC” ads portraying PCs as clunky and out of touch, and “Laptop Hunters” effectively skewered that message as pretentious and expensive.

The campaign followed a $300 million “I’m a PC” push a year earlier, which lacked the real-world punch of Lauren and other real-world customers. Both campaigns illustrated Microsoft’s pivot to being the face of the PC. The “Dude, you’re getting a Dell!” days are long gone.

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Windows 8.1

I vividly remember the first time I saw a Windows 7 user try out Windows 8: He stabbed at tile after tile, unable to figure out what to do with Microsoft’s new OS. Most of the public did the same. Today, we barely even talk about Windows 8.

Instead, we talk about Windows 8.1: the “service pack” update that undid at least some of the flaws that plagued Windows 8. In my opinion, the most notable thing about Windows 8.1 was that it showed Microsoft was listening to its customers again, even adding a hidden “boot to desktop” command to remedy one of its users’ biggest complaints. (It also was the last time SkyDrive, later renamed OneDrive, actually acted like the cloud backup we wanted.)

By itself, Windows 8.1 is a relatively minor release. But it stands as an important admission of guilt, and an apology, for the sins of its predecessor.

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The rise of Android, the fall of Windows Mobile

In February 2007, Microsoft debuted Windows Mobile 6, its first mobile operating system for true smartphones and arguably one of the company’s most successful. In November 2007, however, the free Android OS debuted. A year later, HTC launched the first Android smartphone: the HTC Dream, seen here. It was all downhill from there for Microsoft.

Yes, you could make a strong argument that Microsoft’s massive $7.8 billion acquisition of Nokia’s devices business in 2013—which, by now, has been almost completely written off—was actually the last gasp of Microsoft’s mobile vision. But the launch of the Dream, and the hundreds of millions of Android phones that followed it, lured away third-party developers Microsoft needed for its mobile aspirations to thrive.

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Windows 10: The ‘last Windows’

With Windows 10, Microsoft made the gutsy call to bring beta testers in as partners rather than as guinea pigs. The Windows Insider program lets users try out and evaluate builds almost as quickly as Microsoft can churn them out, fostering an air of camaraderie between users and Microsoft.

Windows 10 also introduced a number of features: a revamped Start menu, better notifications, virtual desktops, and more. It launched Cortana, a digital assistant that Microsoft hoped would eliminate the grunt work of setting reminders and sending quick texts and email.

But Cortana’s privacy-intruding nature and Microsoft’s aggressive upgrade practiceswashed away some of the goodwill Windows 10 originally engendered. Today, Windows 10 is one of the more polarizing operating systems in recent memory, with many Windows 7 fans loudly criticizing it, and others supporting the direction Microsoft has taken.

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The evolution of the digital assistant

 Of course, Microsoft has a long, controversial history with digital assistants, beginning way back in 1995 with the debut of Microsoft Bob. That program was meant to help familiarize Windows users with various applications by anticipating the users’ needs. While universally derided, Bob introduced the concept of ostensibly helpful characters, from a superhero dog to a clone of Albert Einstein to the infamous Office assistant  “Clippit,” aka “Clippy.”

You can make the case that Clippy and its ilk evolved, over time and behind the scenes, into the far more sophisticated digital assistant that’s built into Windows 10: Cortana. The difference, of course, is that Cortana is part of a larger trend, joined by Google Now and Siri, digital assistants in their own rights for the Android and iOS platforms, respectively. Indeed, Microsoft is pushing its Bot Framework, which enables the creation of intelligent digital helpers, into all sorts of new applications beyond the OS, such as Skype and Bing.

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Patches, good and bad

Windows has bugs. Windows requires patches. And while there have been many, many updates over the years to fix bugs, slowdowns, and other incompatibilities, there have also been many, many screwups, too. InfoWorld has an entire list of them.

My favorite? A patch that put a mysterious black bar on one side of Internet Explorer—and if you clicked it—CRASH!—down came your machine with a BSOD. For a time, Microsoft allowed you to refuse Windows patches. Windows 10, unfortunately, did away with all that.

That concludes our list of Windows’ most pivotal moments. We could have spent dozens upon dozens of slides diving deep into Windows’ history, but we had to stop somewhere. Is there anything we missed? Tell us below.

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Hillary Clinton’s infamous email server: 6 things you need to know

Hillary Clinton’s use of a private email server when she served as US secretary of state has been a major issue for the 2016 presidential candidate. Here are the six most critical facts about it.

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The FBI recently wrapped up its investigation into Hillary Clinton’s use of a personal email server while she was serving as secretary of state. FBI director James Comey called the actions “extremely careless,” but recommended that no charges be brought against Clinton.

She is now the presumptive Democratic nominee for the upcoming presidential election in November, and her actions relative to the email server have become a hot-button issue among her opponents. The situation, however, is nuanced; and there are a lot of details to understand about the scenario. Here are the most important facts.

1. What happened?

While serving as secretary of state under President Barack Obama, Hillary Clinton used multiple private email servers to communicate regarding government business, according to the State Department. Additionally, it was revealed that Clinton never had a government (.gov) email address while she was serving in her post—we’ll talk about which email address she used in a moment—and her aides did not take any actions to preserve the emails sent through her personal account. This prompted an investigation by the FBI to determine if Clinton intentionally put classified information at risk.

2. Why does it matter?

Clinton handed over 30,000 emails to the State Department, of which 110 contained classified information at the time they either were sent or received, according to the FBI’s findings. During the investigation, though, Clinton asserted that none of the emails she sent or received were classified at the time. The biggest implication has been the potential threat to national security. While the contents of the emails have not fully been released, if they had contained sensitive information it could have possibly fallen into the wrong hands. As noted by the New York Times, Comey said it was “possible” that enemy foreign governments had accessed Clinton’s personal email account.

The second biggest implication is that of transparency. The Federal Records Act requires that all communication in certain branches of government be recorded on government servers, and it forbids the use of a personal email account for government business, unless those emails are then copied and archived. However, there are a lot of technicalities involved, and there is evidence that other government officials had violated the act. As Alex Howardwrote for the Sunlight Foundation, there is also evidence that Clinton tried to control the discoverability of the emails under the Freedom of Information Act (FOIA), which could set a precedent for limiting public access to government records. It is also believed that Clinton deleted 31,000 emails deemed personal in nature before turning the emails over to the State Department.

3. When did it start?

When she was appointed secretary of state in 2009, Clinton began using the email address hdr22@clintonmail.com, tied to a personal server. Clinton’s personal email server was first discovered in 2012, by a House committee investigating the attack on the American Consulate in Benghazi. In 2013, hacker Guccifer claimed to have accessed Clinton’s personal email account and released emails that were allegedly related to the Benghazi attack.

The next year, in the summer of 2015, the State Department began asking Clinton for her emails correspondence, and she responded by delivering boxes containing more than 30,000 printed emails. In early 2015, the New York Times reported that Clinton had been using her personal email exclusively, and never had a government email address. A federal watchdog group issued an 83-page report condemning the “systemic weaknesses” of Clinton’s email practices in May. On Tuesday, the FBI concluded its investigation and recommended against any charges.

4. What tech was used

When Clinton was running for president in 2008, she had a private server installed at her home in Chappaqua, New York. The domains clintonemail.com, wjcoffice.com, and presidentclinton.com, which were registered to a man named Eric Hoteham, all pointed to that server. In 2013, a Denver-based IT company called Platte River Networks was hired to manage the server, but wasn’t cleared to work with classified information. The company executivesreceived death threats for taking on the contract. It was later discovered that multiple private servers were used for Clinton’s email.

Clinton used a BlackBerry phone to communicate during her tenure as secretary of state, including sending and receiving emails through her private server in New York. The State Department expressed concern about the security of the device. Clinton had requested the NSA provide a strengthened BlackBerry, similar to the one used by President Obama. But, her request was denied. Instead, the NSA requested that Clinton use a secure Windows Phone known as the Sectera Edge, but she opted to continue using her personal BlackBerry.

5. Will she be prosecuted?

Right now, it’s too early to tell whether or not Clinton will be charged for her use of private email servers. While Comey’s recommendation that no charges be brought will likely weigh in the decision, it is ultimately up to the US Department of Justice to make the call. However, a recent Politico analysis of multiple, similar cases spanning the past 20 years, seem to point to an indictment being “highly unlikely.” According to a former senior FBI official quoted in the analysis, the Justice Department tends to avoid prosecution in cases that are not “clear-cut.”

6. What can businesses and IT leaders learn?

The first lesson that IT can learn from this situation is that transparency is critical, at all levels in your business. This isn’t to say that the CEO should be broadcasting his or her emails to all employees every week, but steps should be taken to ensure that information can be accessed if need be. As part of adigital leak protection program, security expert John Pironti said that organizations need to know if users are using a personal email account to conduct business.

“This behavior is often a violation of acceptable use policies and can expose an organization’s sensitive information to unsecured systems and e-mail accounts,” Pironti said. “Without this visibility an organization may not be aware that their intellectual property, customer data, or sensitive data assets are not being protected appropriately and they also may be in violation of contractual agreements with their clients regarding the security of their data as well as regulatory requirements.”

The second takeaway for IT is that policies should be enforced from the top down. Sure, a CXO may get their support tickets expedited, but that doesn’t mean that exceptions should be made that could compromise the security or integrity of the organization for the sake of comfort or convenience. Leaders should model the policies that are in place to showcase the importance of adhering to them, especially regarding security and privacy policies.

Finally, the importance of records management should not be overlooked. In Clinton’s case, since multiple servers were used, the FBI had to piece together “millions of email fragments” before they could look into them. Proper labeling and management of all records will make for a more cohesive environment and assist in accountability.

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Massive Delta outage highlights need for quality data center power, backup plans

Business leaders must prepare for disasters made by man or Mother Nature with extensive, practiced recovery plans to avoid system shutdowns.

A Delta ground stop was lifted Monday morning following a 2:30 a.m. ET power outage in Atlanta that delayed and cancelled flights worldwide. Businesses should view this as a cautionary tale, highlighting the importance of quality data center power and disaster control systems.

Delta cancelled approximately 300 flights due to the outage. As of 10:30 a.m. ET, it operated 800 of its nearly 6,000 scheduled flights. However, Delta customers heading to the airport on Monday should still expect delays and cancellations, according to a press release. As inquiries are high and wait times are long, there may also be some lag time in the display of accurate flight status from the airline, it warned.

Last month, Southwest Airlines cancelled 1,150 flights after a system outage. Though the system came back online within the day, hundreds of flights were backlogged.

Based on recent research, it’s fair to say that what happened to Delta and Southwest could happen to a number of businesses. Some 57% of small and mid-sized businesses have no recovery plan in the event of a network outage, data loss, or other IT disaster, according to a Symantec study.

“Planning and executing disaster recovery exercises is something that should be done on a regular basis to find out these issues before they may be impactful,” said Mark Jaggers, a Gartner data center recovery and continuity analyst. “The issue, which was also the case with Southwest Airlines, is not planning for partial failure scenarios that are harder to get to the root cause of and work around.”

To avoid shutdowns like Delta’s, company data centers should have redundant power and networking, preferably from a grid and provider, respectively, that are completely independent from the primary ones, Jaggers said.

“Data centers are a huge piece of a disaster recovery plan,” said mission-critical facility management professional Christopher Wade. “To have a reliable infrastructure, you have to minimize single points of failure.” Business leaders should also ask about the experience levels of data center staff, as many of these companies are currently understaffed, Wade added.

Usually, large companies have a primary data center in one location and an alternate in another that is far enough away so the two do not experience the same disaster at the same time, said Roberta Witty, risk and security management analyst at Gartner.

“In today’s world, the business expectation is that you’re up and running quickly after a disaster,” Witty said. “The ‘always on’ driver is changing the way organizations deliver IT in general, and so they are building out their data centers to be more resilient.”

Faster recovery times

About 60% of organizations are moving to a recovery time objective of four hours or less, Witty said. Doing so successfully involves extensive planning. First, determine what business operations are mission critical. Then, consider factors that impact recovery time requirements, such as revenue loss, safety, and brand reputation, and build your recovery infrastructure accordingly. As more companies outsource data operations, a key consideration should be the third party’s ability to meet your recovery requirements, she added.

Crisis management practices, such as the procedures Delta used to notify management and deal with customer fallout, usually get exercised every quarter. “The more you practice your crisis management procedure and communicating with your workforce, customers, suppliers, and partners, the better off you are,” Witty said. “A plan that hasn’t been exercised is not a workable plan.”

Disaster recovery can’t be something a company reviews once a year, Witty said, but rather an ongoing part of every new project.

“Your recovery environment has to stay in sync with production, which is where a lot of organizations fail,” Witty said. “Build disaster recovery into a project lifestyle—whether it’s a new product or a change in management, you have to go back and revisit your recovery plans.”

The 3 big takeaways for readers

  1. Delta experienced a massive networked service stoppage Monday morning after a power outage in Atlanta, which offers a lesson in disaster preparedness and recovery for other businesses and data centers.
  2. About 57% of small and mid-sized businesses have no recovery plan in the event of a network outage, data loss, or other IT disaster, but these plans are key for mitigating natural and manmade disasters and keeping business operations running smoothly.
  3. Companies should build crisis management and proper communication into all new projects and management changes to ensure consistency.

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Windows Tip of the week: Create a system image backup

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Create a system image backup:

The surest way to recover from a data disaster, such as a system drive failure, is to restore that drive from an image-based backup. You’ll need an external hard disk–at least as large as the amount of space in use on the system drive and ideally the same size as your system drive.

The capability to back up and restore a system image is in the Windows 7 Backup And Restore program. That same program is also in Windows 8, 8.1, and 10, although it’s somewhat hidden. (In Windows 10, you can find it by typing backup in the search box.)

To start the program, press Windows key + R to open the Run box, type sdclt, and press Enter. Click Create A System Image from the column on the left, choose your external hard disk as the location where you want to save the backup, and click Next. On the following page, all partitions on the system drive should be selected. Just click Next and then click Start Backup.

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