RingCentral Mobile Users Without A Digital Line

Ring Central allows your employees to communicate anywhere, anytime on any device. In the past, Ring Central has not been enforcing licenses for employees that are using the system on mobile devices without a digital line. That is about to change. 

RingCentral Mobile Users FAQ

 

Why are you now charging for Mobile Users without a digital line?
Mobile Users without a digital line can make and receive calls and have access to many of the same capabilities as users with digital lines. These include RingCentral Glip, RingCentral Meetings, integrations and more. With this advanced functionality, these users have begun using the product the same way they would a digital line.

Consequently, Mobile Users using the system without a digital line will now be considered part of the total licensed users and will be charged based on their account’s current cost per digital line.

Will I be charged for using the Mobile App?
No. Mobile Users with a digital line are not affected, and can continue to use the Mobile App for no additional charge. This change only affects Mobile Only Users without a digital line.

When does this take effect?
Please refer to the email notification for the timing of this change for your account.

What will be the cost?
The cost for each Mobile User without a digital line will be the same as users who have a digital line. If you want to add digital lines for your Mobile Users at no additional cost (excluding taxes and fees), please contact your RingCentral account manager.

What are the benefits to Mobile Users of adding a digital line?
By adding a digital line, the Mobile User will get full access to RingCentral’s softphone (inbound and outbound) and the ability to use a desk phone if needed. If you are interested, please contact your account manager by calling  800-591-7973.

How do I know which Mobile Users without a digital line will be billed at any given time?
System administrators can log into their RingCentral account and see this information under the billing tab. See more details here. If a mobile user without a digital line is inactive or is only used for internal company calls, within a given month, there will be no charge.

 

Here are the top features of iOS 11

The 10 best features you won’t be able to live without

Ready for some new iPhone and iPad features? iOS 11 is now out of beta and ready for the public. Here are the best features that came with it.

Get ready to back up your iPhone and iPad: iOS 11 is here. Apple released the latest version of its mobile operating system on Tuesday, introducing us to a handful of brand-new features. In fact, this version of iOS feels like the most ambitious version of iOS that Apple has launched in a while. Here are the best new features that we already can’t live without. 

Siri’s new tricks

Siri is one of those features that keeps getting better with each software upgrade, and iOS 11 is no exception. This time, Siri gets a new voice, plus a super-helpful visual interface that lets you even edit your voice request with text input. And now, Siri is able to translate phrases for you—it can process English to Chinese, French, German, Italian, and Spanish. Apple said that it will add more languages in the months to come.

Customizable Control Center

Currently, Control Center in iOS 10 takes up two panels, so you have to navigate to the second panel to access volume controls. However, iOS 11 brings everything back to a single screen and relies more on 3D Touch. Not only that, but you can also customize which controls you’d like to have on there. You can add new controls to quickly access your Wallet, turn on Low Power Mode, and even start Screen Recording—an all-new feature for iOS.

New Live Photo effects

Apple has given us more reasons to want to take Live Photos, those GIF-like moving images. In iOS 11, you can add effects to your Live Photos after you take them. Find a Live Photo on your camera roll and then swipe up. You will be able to add a looping effect to your photo or make it “bounce” back-and-forth, similar to an Instagram Boomerang. You can also make it a long exposure shot for better photos of low-lit scenarios.

Drag-and-drop on iPad

iOS 11 makes for better multitasking on iPad. Now you can drag-and-drop images, links, and files between apps that are open side-by-side, either in Split View or Side Bar mode. In fact, you can drag-and-drop an app from Dock onto Side Bar mode, and drag that secondary app from the right to the left side of the screen.

Markup your screenshots

Everytime you take a screenshot in iOS 11, it will automatically remain floating on the lower left. You can swipe it offscreen to save it to your camera roll as per usual, or you can tap on it to go into Markup. So now, you can add handwritten notes or comments either with your finger or with your Apple Pencil if you’re using an iPad Pro.

Social profiles in Apple Music

Apple Music gets social in iOS 11. Taking a page from Spotify, Apple Music members now have a profile on the streaming app. You can use your profile page to showcase your favorite playlists, as well as the albums you’ve recently listened to. You can also follow friends on Apple Music, and their profile photo will show up next to the albums they’ve listened to. However, there is currently no way to listen to music on private or secret mode, so be ready for your Apple Music followers to get a glimpse at all your guilty pleasures.

Do Not Disturb While Driving

This feature could be a real life-saver. iOS 11 also introduces “Do Not Disturb While Driving” so that the screen goes totally dark when you’re on the road. You can activate this mode manually via Control Center or have it turn on automatically whenever you’re connected to CarPlay or a car’s Bluetooth. In addition, you can go into your Do Not Disturb Settings to setup an automatic response to all your incoming texts to alert people that you’re driving and will get back to them as soon as you arrive.

Document scanner in Notes

There’s no reason to run to the office scanner anymore, thanks to iOS 11. Using the Notes app you can now press the plus (+) sign to access an all-new document scanner. You can scan several documents at once and apply different filters. The scans can be saved inside your Notes, and you can also export them as PDF files that are Markup-friendly, so you can add your signature and send it back.

Search for handwritten Notes

Another cool feature that iOS 11 brings to Notes is the ability to search for things you’ve written our by hand. If you prefer to take notes using your finger or your Apple Pencil on iPad Pro, they are now searchable. 

QuickType keyboard improvements

iOS 11 also makes significant improvements to the software keyboard. On iPhone, you can press-down on the globe icon and choose one-handed mode. This will bring all the keys closer to either the left or right side of the screen to make it easier to type with one hand. You can also make one-handed mode your default keyboard by going into Settings. For iPad, you can now type numbers, symbols, and punctuation marks without switching to a secondary keyboard. Simply flick down on the key to insert the character you need. 

What we’re still waiting for

Apple previewed a lot of new features for iOS 11, but not all of them are yet available. Here’s a quick look at what’s to come later this fall.

1. Apple Pay Cash for sending or receiving cash within Messages

2. Indoor maps for Apple Maps to help you navigate popular shopping centers and major airports worldwide. 

Have questions?

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8 ways the iPhone 8 can beat the Galaxy S8

The Galaxy S8 might be the best phone of 2017, but the year’s not over until the next iPhone makes its debut. Here’s how Apple can take the crown back from Samsung.

If there wasn’t already a mountain of pressure on Apple to deliver something spectacular with this year’s iPhone update, there surely is now. If you haven’t noticed, Samsung has released the Galaxy S8 and S8+, and they’re pretty remarkable. As a former iPhone 7 Plus user, the S8+ might very well be the best phone I’ve ever used, with a stunning screen, speedy processor, and, yes, a gorgeous design.

But what makes the S8 so amazing is how unique it is. For the first time in a while, Samsung is standing alone on the cutting edge with a phone that needs to be seen to be believed. From its barely there bezels to its brilliant wraparound screen, the Galaxy S8 truly gives Apple a run for its money. No joke, it actually makes the iPhone 7 look pretty stale.

But there’s still a lot of time between now and the release of the next iPhone. According to rumors, the lineup this year will consist of the usual S models along with a fantabulous iPhone 8, which looks to adopt a similar aesthetic to the Galaxy S8, with an edge-to-edge OLED display and the removal of the physical home button. But just because it might look similar doesn’t mean it can’t still be better. Here’s how Apple can still steal the crown from Samsung:

The Galaxy S8 has a killer camera but the iPhone 7 is no slouch.

Killer camera

The Galaxy S phones has always had a camera on par with the iPhone, so it was a little surprising that Samsung didn’t upgrade the S8’s all that much. The iPhone 7 Plus is already a step ahead here, with 2X optical zoom and the sublime Portrait Mode, but the iPhone 8 could really separate itself from the S8 by taking it even further. Along with a megapixel bump, Apple could add optical image stabilization to the second lens, which will go a long way toward increasing photo and zoom quality. But what would really set it apart would be a larger sensor and greater ISO range to make it a low-light leader.

The Gear VR is a big part of the S8, but AR could be the iPhone 8’s big play.

AR not VR

While Samsung is going all-in on virtual reality with the Galaxy Gear and the S8, rumors suggest that Apple is more interested in augmented reality. And that could be one of the features that sets the iPhone 8 apart. Smartphones have been slow to incorporate AR into the interface, but if Pokémon Go has taught us anything, it’s that people are way more interested in seeing the world through their screens than strapping a headset to their faces. An AR-fueled iPhone 8 could connect us to the world in fun new ways without separating us from reality.

The Galaxy S8’s fingerprint sensor is just in the worst place.

Well-placed fingerprint sensor

While the Galaxy S8 is one of the best smartphones ever made, one tragic flaw prevented it from being perfect: the placement of the fingerprint sensor. For some god-awful reason, Samsung put it right next to the camera, all but ensuring your finger will not only miss it, but also repeatedly smudge the lens. If the rumors are correct that Apple will also be removing the home button in the iPhone 8, it has two options: under the screen or on the back. A first-of-its-kind in-panel sensor would be revolutionary, but if it’s on the back, Apple needs to learn from Samsung’s mistake and put it lower, like on the Pixel.

Bixby hasn’t exactly exploded out of the gate, but it does a lot that Siri doesn’t do.

Expanded Siri

When Samsung unveiled the S8, a major part of the presentation was spent introducing its new AI assistant, Bixby. However, the new service wasn’t just a competitor to Siri, Alexa, and Google Assistant. Samsung integrated Bixby deep into the interface to let it access apps, fetch information, and cut down on how often we need to touch our phones. It’s a cool idea, except the only problem is it doesn’t really work. If Apple could do something similar with Siri and expand its reach to work inside apps while we’re using them, it could beat Bixby at its own game.

The Galaxy S8’s screen is pretty, but It also uses its software to accentuate it.

iOS 11

One of the biggest gripes people have had about Samsung’s phones has always been its TouchWiz interface. But that’s changed with the S8, as Samsung has crafted an intuitive, refined system that takes full advantage of its superb hardware. If Apple is going to release a radically redesigned iPhone with curved edges and a wraparound screen, the same old iOS isn’t going to do it justice. It might be time to rethink iOS for modern times and give it more than new features and a fresh coat of pixels.

Samsung’s wireless charging supports Qi and PMA standards, and the pad stands up or lies flat. But it’s not long range wireless.

True wireless charging

While Samsung has had wireless charging in the Galaxy S since the S6, Apple has been slow to adopt it for the iPhone. All signs indicate that’s going to change for the iPhone 8, but if Apple wants to top the Galaxy S8 and not just keep pace, it’s going to need something a little more exciting than a pretty charging pad. One of the rumors we’ve read suggests that Apple could adopt true long-range wireless charging for the next iPhone, which would power up the battery whenever you’re within range of the charger, even if it’s in your pocket. That alone would be an S8 killer.

The Galaxy S8 includes a pretty great pair of earbuds.

Bundled AirPods

Samsung didn’t just resist the trend to ditch the headphone jack on S8, it embraced the 3.5mm jack in a big way. Inside the S8 box is a pair of premium AKG-tuned earbuds that are a few steps above the usual build and sound quality you get for free—certainly better than what Apple gives us. But if Apple really wants to embrace the wireless future of the iPhone, it needs to stop including a wired set of EarPods, even if they are Lightning. A pair of AirPods in the box (or a cheaper Beats alternative) would really set it apart from the 3.5mm S8 and make a strong statement.

The battery life on the S8 is really good, but the iPhone 8’s could be even better.

Blow-away battery

Samsung has had its share of battery issues, but the S8 looks to put them in the past with a long-lasting battery that hopefully won’t blow up. But while it can get through the whole day for the most part, the S8 didn’t deliver the the real breakthrough we were hoping for. We’re still waiting for a phone that lets us completely forget about the battery until our day is over, and we’d love to see the iPhone 8 deliver something in the range of 12 hours and truly change the game.

Have questions?

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The 50+ best features in iOS 11

With new apps like Files, a desktop-like Dock and countless smaller tweaks and advances, Apple’s new mobile OS offers plenty of enhancements.

Apple’s upcoming iOS 11, already in public beta and due out this fall in its final form, delivers numerous improvements and changes for iPad and iPhone users. These include a host of new enterprise-useful features — especially for the iPad — as well as a variety of tweaks that will almost any user.

Here’s a rundown of the 50 or so most important things you need to know to get the most from Apple’s mobile platform.

Augmented reality

Apple’s newly introduced ARKit framework lets developers create augmented reality experiences that can be accessed using compatible (A9- and A10-processor-powered) iOS devices — meaning iPhones and iPads released since September 2015. The software only recognizes horizontal planes today, but this will change in the future, and it’s expected to help companies explore new opportunities, from online retail to gaming to unified communications. Apple’s AR partners include Valve/SteamVR, Unity and Epic Games.

What’s critical here is that hundreds of millions of devices will immediately support AR once iOS 11 ships, making this an extremely viable VR platform development opportunity.

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APPLE WARNS OF WI-FI HACK: Could wipe out iPhones, issues fix

If you use Wi-Fi on your iOS device, get this security update

The tech giant says there is a new cyber threat, but has taken steps to thwart the attack.  According to the reports, “Apple has now issued a critical security patch for all iOS devices and for Mac computers against a potential hack that could come remotely via Wi-Fi.”

The virus is being considered a potentially serious threat, so the company is urging users to install the updates to protect their devices.

The latest cyber threat is also a risk to Android device users, but Google has taken steps as well to block the virus.

“The vulnerability also has the potential to attack Android devices, but Google issued its own security patch earlier this month.”

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
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South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design ServicesServer SupportNetwork ConsultingInternet PhonesCloud Solutions Provider and much more. Contact for More Information.

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Apple’s bold new red iPhone 7 turns upgrading into a philanthropic decision

iPhone SE gets a storage boost, too.

Apple just made upgrading to an iPhone 7 a philanthropic decision by adding a red special edition to the lineup. The new red aluminum finish, which is available to order for both iPhone 7 and 7 Plus in-store and online on March 24, is a fundraising effort for the Global Fund. Apple will contribute a portion of red iPhone sales to the fight against AIDS and HIV.

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Prepare for removal of PPTP VPN before you upgrade to iOS 10 and macOS Sierra

Prepare for removal of PPTP VPN before you upgrade to iOS 10 and macOS Sierra

System administrators preparing for iOS 10 and macOS Sierra should stop using PPTP connections for VPN. Learn about alternatives you can use to protect your data.

If you’ve set up a PPTP VPN server, iOS 10 and macOS Sierra users won’t be able to connect to it. iOS 10 and macOS Sierra will remove PPTP connections from any VPN profile when a user upgrades their device.

Even though PPTP protocol is still available on iOS 9 and earlier or OS X El Capitan and earlier, we don’t recommend that you use it for secure, private communication.

Alternatives to PPTP connections for VPN

Try one of these other VPN protocols for user-based authentication that are more secure:

  • L2TP/IPSec
  • IKEv2/IPSec
  • Cisco IPSec
  • SSL VPN clients on the App Store such as those from AirWatch, Aruba, Check Point, Cisco, F5 Networks, MobileIron, NetMotion, Open VPN, Palo Alto Networks, Pulse Secure, and SonicWall

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
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South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT ServicesWebsite Design ServicesServer SupportNetwork ConsultingInternet PhonesCloud Solutions Provider and much more. Contact for More Information.

iOS 10.0.3 now update available for iPhone7

If your mobile connection keeps cutting out, this update should fix it.

iphone7plus

Apple on Monday released iOS 10.0.3, an update for the iPhone 7 and iPhone 7 Plus. To install the update, open the Settings app and tap General > Software Update. The update can also be installed by connecting your iPhone 7 to your Mac and using the iTunes app.

iOS 10.0.3 addresses an issue that could cause the iPhone 7 to “temporarily lose cellular connectivity.” The workaround to the issue before the update was to turn off Voice over LTE.

Since the 10.0.3 update addresses an issue specifically for the iPhone 7, the update is not seen by other iPhone models. For now, the iPhones in Apple’s current lineup are on different iOS versions. When Apple releases the iOS 10.1 update, which includes the Portrait mode camera feature, the iPhones will probably be back in iOS version alignment.

Tip: Before updating your iPhone 7, be sure to back up your data.

Have questions?

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iPhone 7: What business users need to know

Apple recently announced the latest version of its flagship smartphone. Here are the features and functions that will matter to professionals.

iphone7lineup

The iPhone 7 is officially here. At an Apple event in California on Wednesday (September 7, coincidentally), the phone was unveiled by Tim Cook and the crew amid a variety of Apple announcements.

The first mention of the new device came in a now-deleted tweet that read: “New cameras. Water-resistant. Stereo speakers. Longer battery life. This is 7.” Apple is known for being tight-lipped until the last possible second, so it was definitely a surprise.

The phone has a new design, featuring an aluminum body with almost non-existent seams and is available in gold, silver, rose gold, black, and Jet Black. The home button was also redesigned, with Force sensitivity and a new Taptic engine. It can also be programmed by third-party applications and customized as well.

The above tweet wasn’t a fluke. The new enclosure is both water and dust resistant, with IP67 protection standard.

The new, 12-megapixel iPhone 7 camera has image stabilization and a wider f1.8 aperture lens that is made up of six distinct layers. The sensor for the camera is faster and more efficient, and a quad-LED flash can help users take better photos. The iPhone 7+ gets a second 12MP camera to use as a telephoto lens.

A new image processor helps balance colors and tone in an image, among many other features. This could be helpful for small marketing departments, or businesses that rely on image content, to produce better photos.

The front camera is a 7MP FaceTime HD camera. This will be helpful for road warriors and remote workers alike, as it could provide a better experience for mobile video conferencing.

The new Retina HD display is now 25% brighter than previous generations. The iPhone 7 has stereo speakers with twice the volume and better quality sound. If you want to use headphones, the traditional auxiliary input jack is gone, and the Apple EarPods now connect via Lightning connector only. If you have traditional headphones, though, Apple will include an adapter in the box with the new iPhone 7 and 7+.

Apple also debuted a wireless version of its earbuds called AirPods. They use a W1 chip to enable “intelligent connection” and users can access Siri through the AirPods with a tap. The batteries provide five hours of listening per charge.

In terms of performance, the iPhone 7 has a new A10 Fusion 64-bit, four core processor. Using two high-efficient cores, tasks like checking email will take less battery power. It also has stronger graphics performance while consuming less power than previous models. Pro apps, like those from Adobe, can perform better on the device as well.

Storage-wise, the new iPhones will be available with 32GB, 128GB, or 256GB of space.

Apple also announced the Apple Watch Series 2. The watch is swim-proof, which is a fancy way of saying that it is water resistant up to 50 meters. Its second-generation SiP (system in a package) has a dual-core processor that’s up to 50% faster, and a stronger GPU for better graphics performance as well.

A new display is easier to read, and the more powerful hardware allows for more complex apps to be built for the device. Built-in GPS will be good for business travelers, and developers can take advantage of it to build more contextual apps. Of course, watchOS 3 came to preview back in June, but Apple was expected to bring a new version of the hardware for quite some time.

Real-time collaboration is coming to the iWork suite as well. Apple showcased the functionality by editing the slide deck live on stage. Of course, Google Docs and Office 365 have had similar functionality for some time, and iWork has struggled to gain traction in the enterprise, but it’s a welcome update.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design ServicesServer SupportNetwork ConsultingInternet PhonesCloud Solutions Provider and much more. Contact for More Information.

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