Microsoft’s most direct shot at the MacBook yet

The one Surface product that fans have been clamoring over for years, a straight up Surface Laptop, is finally here. But, in taking design cues from both the Surface Pro and Surface Book lines, Microsoft has set lofty expectations for its first dedicated laptop device.

Priced at $999 (about £770, AU$1,330), the Surface Laptop clearly aims to chip at the MacBook and MacBook Air models that dominate college campuses practically worldwide. In fact, Microsoft claims that its cheaper (and larger) Surface Laptop can last far longer on a charge than Apple’s 12-inch MacBook: 14.5 hours.

However, every Surface Laptop shipped will come with Windows 10 S installed, Microsoft’s new version of Windows 10 that only accepts app installs downloaded from the Windows Store.

With the ability to switch from Windows 10 S to the 100% open Windows 10 Pro for $49 if you miss the chance in 2017 for free, should you need an app outside of the Windows Store that badly (spoiler: you probably will).

Regardless, at that price, can Microsoft garner enough interest from college students (or more likely their parents), who are often already strapped from the cost of an education?

The Surface Laptop in traditional ‘Platinum’

Design

Clearly, part of Microsoft’s plan is to lure those folks in with an incredibly gorgeous, and potentially trendsetting, design. The 13.5-inch Surface Laptop may very well be Microsoft’s most attractive computing product yet.

And, with four colors to choose from – Burgundy, Platinum, Cobalt Blue and Graphite Gold – there’s bound to be one that appeals to you.

A full aluminum lid and base wrap the laptop in much the same way it does a Surface Book, but ditches the aluminum in the keyboard deck for a Alcantara fabric that surrounds every plastic key and meets with the aluminum base in a seemingly airtight seal.

The fabric, according to Microsoft, is imported from Italy and laser cut to fit every Surface Laptop. Now, while many of the design elements are the same, the 13.5-inch (2,256 x 1,504) PixelSense touch display, the smooth glass-coated Precision touchpad, the chrome logo centered on the aluminum lid, we’re told that very few parts from previous parts are found within the Surface Laptop.

That much is obvious in the nature of the felt used for this keyboard deck compared against that which the Type Covers from Microsoft utilize. It’s smoother and more plush than those Type Covers, and we’re told it’s spill resistant.

The Surface Laptop’s keyboard deck is awfully comfortable

Plus, the additional height afforded by this traditional laptop design allowed Microsoft to equip the keyboard with 1.5mm of travel, and the difference in typing between that and the Surface Pro 4 is night and day. Finally, Microsoft devised a speaker system beneath the keyboard that radiates sound through the spaces between the keys and the keyboard deck.

The result isn’t much better audio than you’d find in a MacBook Air, perhaps a bit fuller, but at least it’s consistently in an uninterrupted position. Naturally, the audio gets a bit muffled when typing, but since the sound radiates throughout the laptop base, there isn’t a major loss in audio detail.

That leaves the side of the laptop base to house Microsoft’s proprietary power and docking port found on other Surface devices, as well as a USB 3.0 and Mini DisplayPort, not to mention an audio jack. If you’re already asking, “where’s the USB-C,” we’ve already been there.

Microsoft tells us that it intends for its own port to handle concerns of connectivity expansion via the Surface Connect port and its Surface Dock, while refraining from alienating customers that have yet to completely update to USB-C.

A fine explanation, but that doesn’t tell us why USB 3.0 and not USB 3.1 at least, as you’re missing out on some major data transfer speed improvements there.

Those strange strips of plastic on the base? They’re Wi-Fi antennae

Performance and battery life

Microsoft can pack the Surface Laptop with the latest Intel Core i5 or Core i7 processors (Kaby Lake), up to 512GB of PCIe solid-state storage (SSD) and as much as 16GB of RAM.

That’s a mighty powerful laptop on paper, likely stronger than either the MacBook Air or 12-inch MacBook, while rising above even the latest 13-inch MacBook Pro that still utilizes Skylake processors.

(The $999 model comes packing a 128GB SSD and 4GB of RAM with the Intel Core i5.)

As for how Microsoft fit that kind of power a laptop just 0.57 inches (14.48mm) thin, a brand new, proprietary vapor chamber cooling system helps a whole lot. The system changes the physical state of the heat as it’s taken in through the center of a fan vent in the rear of the laptop base and spits it out of the sides of that same vent.

While we obviously weren’t able to stress-test the Surface Laptop, we were able to test out how it feels to use. For starters, at just 2.76 pounds (1.25kg), this thing is super light, which is all the more impressive considering it’s a 13.5-inch, Gorilla Glass 3 touchscreen you’re looking at.

Note the Surface Connect dock port – Microsoft’s answer to USB-C

Microsoft chalks this up to, in part, the thinnest LCD touch module ever used in a laptop design. This, in turn, helps the lid to lift with just one finger. However, perhaps the hinge design needs refinement.

While you can open the display with just a finger, that slightness in the hinge is felt when the screen bounces with every tap of the touchscreen. It’s the very reason we question the inclusion of touchscreens in traditional laptops to begin with. Unfortunately, it seems Microsoft hasn’t found a better solution here.

That said, typing on the keyboard is the best time we’ve had doing such on a Surface product yet, and the portability of the whole thing is right there with Apple’s best.

As for battery life, Microsoft is, again, claiming 14.5 hours on a single charge. Microsoft later clarified for us that this number was achieved via local video playback with all radios but Wi-Fi disabled.

That testing environment sounds very similar to how TechRadar tests for battery life, so we might see battery life results in a full review fall much closer to this claim. If so, then Surface Laptop will be very tough to beat in longevity and be a potentially major driver for sales.

This is the Surface Laptop in Cobalt Blue

Early verdict

The fact that the Surface Laptop ships with a limited – sorry, “streamlined” – operating system and costs more than some previous Surface systems that come with full fat Windows 10 cannot go unnoticed – regardless of the free upgrade through this year. Unless Microsoft changes its tune come 2018, folks buying one of these with holiday gift money at the turn of the year would be wise to tack 50 bucks on top of whichever configuration they choose to get Windows 10 Pro.

While this switch will be free for any Surface Laptops bought in the education sector, that won’t help the Surface Laptop’s target audience come 2018: late high school and college students.

That said, the Surface Laptop’s incredible, potentially trendsetting design cannot go unnoticed either. Frankly, this is a laptop that appears to outclass the MacBook Air and 12-inch MacBook – and possibly even the 13-inch MacBook Pro – for hundreds less.

Save for a questionable platform versus pricing decision, the Surface Laptop has all the makings of yet another winning piece of hardware from Microsoft.

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In a rare step, Microsoft published a patch for Windows XP, Windows Server 2003 and Windows 8

Users of old Windows systems can now download a patch to protect them from this week’s massive ransomware attack.

In a rare step, Microsoft published a patch for Windows XP, Windows Server 2003 and Windows 8 — all of them operating systems for which it no longer provides mainstream support.

Users can download and find more information about the patches in Microsoft’s blog post about Friday’s attack from the WannaCry ransomware.

The ransomware, which has spread globally, has been infecting computers by exploiting a Windows vulnerability involving the Server Message Block protocol, a file-sharing feature.

Computers infected with WannaCry will have their data encrypted, and display a ransom note demanding $300 or $600 in bitcoin to free the files.

Fortunately, Windows 10 customers were not targeted in Friday’s attack. In March, Microsoft patched the vulnerability that the ransomware exploits — but only for newer Windows systems. That’s left older Windows machines, or those users who failed to patch newer machines, vulnerable to Friday’s attack.

Researchers originally believed the ransomware was spread through attachments in email phishing campaigns. That no longer appears to be the case.

Infection attempts from the WannaCry ransomware.

Once a vulnerable PC becomes infected, the computer will attempt to spread to other machines over the local network as well as over the internet. The ransomware will specifically scan for unpatched machines that have the Server Message Block vulnerability exposed.

Businesses can prevent this by disabling the Server Message Block protocol in vulnerable PCs. They can also use a firewall to block unrecognized internet traffic from accessing the networking ports the Server Message Block uses.

Fortunately, Friday’s ransomware attack may have been contained. A security researcher who goes by the name MalwareTech has activated a sort of kill-switch in WannaCry that stops it from spreading.

As a result, over 100,000 new infections were prevented, according to U.K.’s National Cyber Security Centre. But experts also warn that WannaCry’s developers may be working on other versions that won’t be easy to disable.

“It’s very important everyone understands that all they (the hackers) need to do is change some code and start again. Patch your systems now!” MalwareTech tweeted.

Unfortunately, the kill-switch’s activation will provide no relief to existing victims. The ransomware will persist on systems already infected.

Friday’s ransomware attack appears to have spread mainly in Europe and Asia, with Russia among those nations hardest hit, according to security researchers.

Security experts are advising victims to wait before paying the ransom. It’s possible that researchers will develop a free solution that can remove the infection.

Have questions?

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What has happened?

On May 12, 2017 a new variant of the Ransom.CryptXXX ransomware family (detected as Ransom.Wannacry) began spreading widely, impacting a large number of organizations, particularly in Europe.

What is the WannaCry ransomware?

WannaCry encrypts data files and asks users to pay a US$300 ransom in bitcoins. The ransom note indicates that the payment amount will be doubled after three days. If payment is not made after seven days, the encrypted files will be deleted.

Figure 1. Ransom demand screen displayed by the WannaCry Trojan

It also drops a file named !Please Read Me!.txt which contains the ransom note.

Figure 2. Ransom demand note from WannaCry Trojan

It propagates to other computers by exploiting a known SMB remote code execution vulnerability (MS17-010) in Microsoft Windows computers.

Are you protected against this threat?

South Jersey Techies, LLC recommends and offers Symantec Endpoint Protection to its clients. Symantec Endpoint Protection customers are protected against WannaCry using a combination of technologies: Antivirus, SONAR protection, Network-based protection.

All South Jersey Techies Managed IT Services client computers have the latest Windows security updates installed, in particular MS17-010, to prevent spreading. If your business / organization is not on our Managed IT Services plan please check or contact us to ensure that you have the latest updates installed.

Who is impacted?

A number of organizations globally have been affected, the majority of which are in Europe.

Is this a targeted attack?

No, this is not believed to be a targeted attack at this time. Ransomware campaigns are typically indiscriminate.

Can I recover the encrypted files?

Decryption is not available at this time but companies are investigating. South Jersey Techies, LLC does not recommend paying the ransom. Encrypted files should be restored from back-ups where possible. South Jersey Techies offers a number of backup solutions including Carbonite Online Backup and cloud storage solutions. If you are unsure about your computer / server backups, please check or contact us to discuss the best solution for your business.

What are best practices for protecting against ransomware?

• New ransomware variants appear on a regular basis. Always keep your security software up to date to protect yourself against them.
• Keep your operating system and other software updated. Software updates will frequently include patches for newly discovered security vulnerabilities that could be exploited by ransomware attackers.
• Email is one of the main infection methods. Be wary of unexpected emails especially if they contain links and/or attachments.
• Be extremely wary of any Microsoft Office email attachment that advises you to enable macros to view its content. Unless you are absolutely sure that this is a genuine email from a trusted source, do not enable macros and instead immediately delete the email.
• Backing up important data is the single most effective way of combating ransomware infection. Attackers have leverage over their victims by encrypting valuable files and leaving them inaccessible. If the victim has backup copies, they can restore their files once the infection has been cleaned up. However organizations should ensure that back-ups are appropriately protected or stored off-line so that attackers can’t delete them.
• Using cloud services could help mitigate ransomware infection, since many retain previous versions of files, allowing you to “roll back” to the unencrypted form.

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Here’s how to clear the Address Resolution Protocol cache and how to manage that cache with a few command switches.

The Address Resolution Protocol (ARP) cache is a crucial component of IP networking on any operating system. What ARP does is link Ethernet addressing (IP addressing) to hardware addressing (MAC addressing). Without this system, a machine could not communicate to the outside world as one addressing scheme could not communicate with the other.

The ARP Cache is a collection of ARP entries (mostly dynamic) that are created when a hostname is resolved to an IP address and then an IP address is resolved to a MAC address (so the computer can effectively communicate with the IP address).

When this happens, the PC will store that newly mapped address in the ARP cache, and it will stay there until the ARP cache entry timeout expires. This isn’t usually a problem, but sometimes a bad ARP entry can cause issues with Internet connections and Web page loading. When this occurs, one step that can be taken toward resolution is to clear the ARP cache. Yes, this means the ARP cache has to be rebuilt, which means a little more work for the PC, but that cache will rebuild fairly quickly.

Clearing the ARP cache is done completely through the command line, so stretch out those fingers and get ready to type. After we show you how to clear the ARP cache, we will show you how to manage that cache with a few command switches.

Flush the cache

Step 1: Open the command prompt

Click Start and then type “cmd” (no quotes) in the search dialog box, but don’t hit Enter yet. Right-click the cmd.exe icon and select Run as Administrator (Figure A). After answering the UAC, the terminal window will open offering up the command prompt.

Figure A

If the icon is already pinned in the Start menu, entering cmd is not necessary.

Step 2: Run the commands

The first command to run is

arp -a

This command will display all your ARP entries (Figure B). Naturally the -a option is not the only option available. The arp command also allows for the following switches:

Figure B

Here you see the arp cache for two different interfaces on a single machine.

To flush the entire cache, issue the following command:

netsh interface ip delete arpcache

The above command will flush the entire ARP cache on your system. Now as soon as network connections are made, the ARP cache will begin to repopulate.

Verify the flush

Once you have flushed the ARP cache, make sure to issue the command arp -a to see if the cache has, in fact, been flushed. If it does not flush, it could be the system is a victim of a Windows bug caused when Routing and Remote Services is enabled. This is a simple bug to fix:

1.           Click Start | Control Panel.

2.           Click Administrative Tools.

3.           Click Computer Management.

4.           Double-click Services and Applications.

5.           Double-click Services.

6.           Scroll down to Routing and Remote Services.

7.           Double-click Routing and Remote Services.

8.           Set the Startup Type to Disable.

9.           Make sure the service is stopped.

Now try flushing the ARP cache again. It should work this time.

Troubleshooting

It is also possible to troubleshoot network connections using the ARP cache. For example, it is important to look out for invalid ARP entries that go to a MAC address of 00-00-00-00-00-00. If one such entry shows up, make sure to delete it from the cache using the -d switch. Say you have an ARP entry that looks like:

224.0.0.24           00-00-00-00-00-00 static

In order to delete this entry, use the arp command like so:

arp -d 224.0.0.24

And that invalid entry will be gone.

Final thoughts

There are so many ways to troubleshoot networking connections. Flushing the ARP cache is just one of those methods that is rarely thought of, but when all else fails this might be the last-gasp effort that makes you the hero of the day.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
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If you spend most of your workday with Google’s browser, you’ll want to put these Chrome tips to work so you can get more done in less time.

Pinning tabs that you use throughout the day saves you screen real estate and keeps you from having to reopen tabs several times over. Right-click on a tab and select Pin tab to minimize it to the left side of the browser. It’ll be identifiable by the page’s favicon.

Keep in mind, when you close the browser, those tabs will reopen as pinned tabs when you relaunch Chrome. So if you don’t want to start your next session with 10 pinned tabs, you’ll need to unpin them by right-clicking and then selecting Unpin tab before closing the browser.

Reopen that tab you didn’t mean to close

There’s one, specific hotkey command that saves my bacon about 25 times a day: Control-Shift-T, which reopens the last tab closed. When you’ve got 70 or so different tabs open, you’re bound to close the wrong one from time to time.

That’s why it behooves you to memorize this command. Better yet, take a few moments to learn some of the other hotkeys shown here that will help you zip through your tabs, close them all, or quit Chrome altogether. Just as hotkeys help you work faster in Windows, the same level of convenience applies to Chrome.

Grab a Chrome extension

It’s very likely that your favorite desktop software has an accompanying Chrome extension that let’s you perform related tasks within the browser. If so, grab it. After all, the web touches a lot of aspects of the work you do. For example, Microsoft’s OneNote offers a useful Chrome extension for grabbing articles and other bits of the internet for later retrieval. Same goes for Evernote, another popular note-taking solution. And there’s a Chrome extension that notifies you of Skype alerts. Head to the Chrome Web Store to find the extensions you need.

Embrace Google Cloud Print

Google Cloud Print may still have that annoying beta tag, but it’s vastly improved since the service’s early days. It’s now reliable, and the fastest way to print a document without needing to futz with the Windows print menu.

Most printers can be added quite easily, so head to the Cloud Print site to enroll yours. Another great feature is that you can also save files right to Google Drive, helping you keep track of tax-payment confirmations or other key documents.

Know your history

Macs and iOS devices talk together very well through a feature called Handoff. Open a browser tab on the iPhone, and you can pull it up right away on your Mac.

Chrome has created something that’s not quite as seamless, but gets the job done for those of us who live outside of Fortress Apple. Control-H pulls up a list of your most recent tabs from all your devices. Next, touch Tabs from other devices to choose the site you want to check out. You can select what you were just looking at or something from a while back.

Go big (with text)

Save your eyes from strain. You can expand the text on a browser page in a couple of different ways. Hit Control+ to zoom in, and Control- to zoom out. Alternatively, pinching-and-zooming on a PC with a touchscreen will do the trick and gives you a more direct feel for what you want to see.

Control 0 will return you to the normal page size once you’re done with the close inspection.

Start off right

You can get right to work more quickly if you launch your browsing session with the sites you use most often. Go to Settings > On Startup and choose Open a specific page or set of pages.

Then, you can add your favorite pages by typing in the URLs or clicking the button for Use current pages. This’ll ensure that next time you launch Chrome, you can get right to work with the pages you need.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

Thursday Night Football games are dumping Twitter for Amazon Prime.

Thursday night NFL games streamed with stunning success on Twitter last year, but for the season, football’s jumping ship. The NFL and Amazon announced they’ve reached a $50 million agreement for streaming rights to 10 Thursday Night Football games for the 2017 season—a five-fold increase over the $10 million Twitter paid for last year’s games.

The agreement’s a major win for Amazon, which has been pushing hard to expand its TV offerings. It’s a bummer for folks who’ve ditched cable, though. While Twitter streamed TNF games to the world, making them freely available to cord-cutters even if watchers weren’t Twitter users, Amazon’s NFL livestreams will be limited to paying Amazon Prime subscribers. An Amazon Prime subscription costs $100 per year.

CBS and NBC will still be able to stream the Thursday night games they broadcast, but those channels lock their streams behind the CBS All Access premium service and cable authentication, respectively. Likewise, Verizon will still be able to stream TNF games to mobile devices, but that’s limited to Verizon users and it’s a pain to try and get Verizon’s streams on your big screen.

The best bet for NFL-loving cord-cutters who don’t want to buy into a handful of different services may be to invest in an over-the-air TV antenna. The NFL still doesn’t offer a widespread subscription plan for live streaming games inside the U.S., as NFL Sunday Ticket is essentially limited to DirecTV subscribers alone.

Amazon says it may sell ads for the NFL streams, but also use the games to promote Amazon’s other video services, Recode reports. Amazon’s always using its services and features to entice you to embrace Amazon even more.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

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Manual Setup

Manual Setup