let the dust settle before you attempt the free Windows 10 upgrade.

With the official Windows 10 launch and Microsoft’s promise that the upgrade for Windows 7/8.1 systems will be free for the first year after launch, you’ll have until July 29, 2016, to make your move. Just because it’s free doesn’t mean you have to rush to get your copy—unless, of course, it’s a status thing.

For the ordinary Windows user, there really isn’t any immediate need to be one of the first people to download Windows 10. In fact, you’ll probably have a better upgrade experience if you hold off for a bit. Wait for the hype to die down, wait for the load on the Windows Update servers to wane, and more importantly, wait for the first wave of updates to make their way out to the masses of Windows users who had to be the first.

Besides, unless you’re a Windows Insider program participant, chances are that you won’t be able to get Windows 10 right away anyhow.

In his July 2nd blog post, “Windows 10: Preparing to Upgrade One Billion Devices,” Terry Myerson stated:

“We want to make sure all of you have a great upgrade experience, so we’ll roll-out Windows 10 in phases to help manage the demand.”

He then goes on to say:

“Starting on July 29, we will start rolling out Windows 10 to our Windows Insiders. From there, we will start notifying reserved systems in waves, slowly scaling up after July 29th. Each day of the roll-out, we will listen, learn and update the experience for all Windows 10 users.”

That last sentence hints at the fact that the Microsoft is anticipating the possibility that there may be some glitches in the first wave of the roll out.

To be sure, I’m not suggesting that you hold out for months before you upgrade—rather, I’m saying that you may want to give it a couple of weeks just to see how others are faring with Windows 10. With Microsoft’s Windows as a service model, the ongoing testing via the extension of the Windows Insider program, and the rapid update system developed during the Windows Insider preview program, the hope is that any issues that crop up in the first weeks after initial availability will be quickly resolved.

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Even a novice Word user can display page numbers in a document’s header of footer. The process is fundamental. Advancing beyond the basics is easier than you might think, and you might be surprised how many things you can do with a header or footer! In this article, you’ll find eight tips that will move you from basic user to advanced, at least with headers and footers.

1. Display page numbers in shapes

Most documents over a few pages display a page number in the header of footer. If the document warrants a bit of visual appeal, you can display that number in an interesting and colorful shape. First, add the shape to the header using an easy-to-use built in gallery. Next, use the header’s current position property to add the number.

To add the shape, do the following:

1. Open the footer by double-clicking the footer area. In Word 2003, choose Header and Footer from the View menu.
2. While in the header, click the Insert tab. In the Illustrations group, click Shapes and choose one, such as the diamond shape in the Flowchart section (Figure A). In Word 2003, use the Drawing toolbar to access shapes.
   Figure A

1. Click inside the footer and drag to create the shape. It’s okay if the shape extends beyond the footer border a bit.
2. With the shape inserted, use the contextual Format tab to format the shape. I used the Shape Fill options to change the color to lettuce green; I used the Shape Outline drop-down to change the outline to dark green; I used the Shape Effects Reflection option to add a full reflection (Figure B) that fades off the bottom edge (which might not be possible to print but works fine for electronic viewing). In Word 2003, choose AutoShape from the Format menu (with the shape selected).
   Figure B

With the shape inserted and formatted, add the page number as follows:

1. Right-click the shape and choose Add Text from the resulting submenu. In Word 2003, use the Header and Footer contextual toolbar to insert the page number, and then format as you normally would.
2. Click the contextual Design tab. In the Header & Footer group, click Page Number.
3. Choose Current Position from the drop-down.
4. Choose Plain Number (the first option) from the gallery (Figure C).
   Figure C 

1. Select the number and format it. I applied black font color (Figure D).
   Figure D

This simple example shows you how to display the page number in a shape. It’s up to you to determine whether doing so is appropriate for your document.

2. Insert a graphic

A header is a good place to display your organization’s logo or some other branding graphic. To do so, open the header or footer as you normally would and then do the following:

1. With the document in edit mode, click the Insert tab. In Word 2003, choose Picture | From File from the Insert menu, and then skip to step 3.
2. In the Illustrations group, click Picture.
3. Use the Insert Picture dialog to locate the file
   

4. Select the file, and then click Insert
   

You probably didn’t realize how easy that would be! While graphics in the header and footer might sound like a great idea, use them sparingly.

3. Use header graphic as a page tab

You can use the header or footer to display a graphic on every page, but you don’t have to leave it in the header or footer. For instance, you might want to use a graphic as a page tab. To do so, insert the graphic as you normally would (see tip 2). Then, drag it out of the header or footer area as shown in Figure E. If the graphic won’t move, click the Layout Options icon and choose a text wrapping option. The Layout Options icon is new to 2013. In earlier versions, you’ll find these options on the contextual Format tab. You might want to rotate the graphic as well.

Figure E

4. Use sections

A large document might need to change information in the header or footer as the document evolves. The way to implement this requirement is to use section breaks. Simply click inside the document (not inside the header or footer) where you want the new section to begin. Click the Page Layout tab, click Breaks in the Page Setup group, and then choose the best break type for your document. Return to the header or footer of the new section and make the necessary changes. In Word 2003, breaks are on the Insert menu.

For a header that doesn’t repeat information from the previous section, click the Link to Previous option in the Navigation group on the contextual Design tab. Doing so breaks the connection between the two sections. Figure F shows the toggle option linked and not linked. When sections are linked, the option has a dark background and Word displays the Same as Previous tab to the right. When the link is broken, the option has no background and the tab is gone. In Word 2003, this option is on the Header and Footer toolbar (and available only if there’s more than one section).

Figure F

You must break the link between headers and footers separately.

5. Display custom info

The header or footer area is a great place to display custom information about the document or author using fields. To do so, open the document’s header or footer. Then, position the cursor and do the following:

1. Click the Insert tab. In Word 2003, choose Field from the Insert menu and skip to step 4.
2. In the Text group, click the Quick Parts option.
3. From the drop-down, choose Field.
4. Using the resulting dialog (Figure G), choose a field, such as Author. Set properties, if necessary, and click OK. (You could also use AutoText or Document Property.)
   Figure G

6. Gallery page number options replace existing header or footer

Be careful when using the Page Number option to display page numbers in the header or footer. If you’ve already created a header or footer, and you add the page number last, use the Current Position option. Other options from the gallery will replace the existing header or footer. (Galleries aren’t available in Word 2003.)

7. Modify the style

Word applies the Header and Footer style to header and footer text, respectively. Both styles are based on Normal. The easiest way to change the appearance of the text for either is to modify the appropriate style. Doing so will impact the entire document, so don’t change the style if you want to change the format for a single section.

8. Reference a content control

Sometimes, you want to repeat information from the body of the document in the header or footer. In later versions of Word, using content controls, this is easily done. First, you add a content control and create a custom style for it. To the header, you add a StyleRef field that references the style you applied to the content control. In this way, you can easily display the contents of the content control in the header. Let’s work through a simple example:

1. Position the cursor where you want to insert the content control.
2. Click the Developer tab and then click Rich Text Content Control in the Controls group.
3. Click Properties in the same group and enter a meaningful name, such as ccName . The cc prefix identifies the object as a content control and Name describes its content.
4. Check the Use a style to format text typed into the empty control option. Don’t worry about what’s in the Style control at this point.
5. Click New Style.
6. Name the new style appropriately, such as Content Control (Figure H). You can change the Style based on setting, but don’t for this example. In this way, you can see how easy it is to set this technique up without making a lot of unnecessary changes. It’s the same style used for the body of the document; it just has a different name.
   Figure H

1. Click OK, and Word updates the Style control to reflect the new style you just created (Figure I).
   Figure I

1. Click OK.
2. Open the header and position the cursor where you want to display the contents of the content control you just added.
3. Click the Insert tab.
4. In the Text group, click Quick Parts, and choose Field from the drop-down list.
5. In the resulting dialog, choose StyleRef from the Field names list.
6. Choose Content Control from the Style name list
7. Click OK.
8. Double-click the content control to close the header.

Enter text into the content control, and the field in the header will update accordingly. Although this technique has a lot of steps, it isn’t difficult to implement.

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Every year brings with it new challenges, and new lessons, for IT in the enterprise. Here are 10 of the lessons IT learned this past year.

The end of a year is always a good time for reflection, especially so if you’re evaluating what your business did right and what you can improve upon. In an increasingly digital world, IT has quickly become one of, if not the most, important aspects of an organization. So, it should be with great care that executives and admins look back on their year and try to glean some wisdom about what can be done differently in the year to come.

Here are 10 of the most important lessons that IT learned in 2015.

1. BYOX is here to stay

As smartphone use grew to near ubiquity in the enterprise, it brought with it the trend of BYOD, or, bring your own device. While that originally referred to mobile devices such as smartphones and tablets, it spawned as host of “bring your own” everything else.

“BYOX is the new mantra with consumers bringing their own applications, cloud sharing tools, social media into the enterprise; essentially bringing their own expectations of which technology they want to use and how and where they want to work in a corporate environment,” said Chuck Pol, president of Vodafone Americas.

2. DevOps is no longer just a buzzword

The term “DevOps” gained huge popularity in 2015 as a reference to an agile method that stresses the collaboration of development and operations. The goal is to connect the writers of the code with those who maintain the systems that run it. However, DevOps continues to evolve and, although it has its own set of challenges, it could be poised to become the method of choice for enterprise IT starting in 2016.

3. Data is currency

Data, especially as it relates to big data has been steadily growing in value but 2015 felt like a tipping point. Tools for both structured and unstructured data exploded in popularity and major data service providers went public, adding credibility to the field and likely creating a better inroad into the enterprise. Also, businesses got better at distinguishing between relevant and irrelevant data.

“It is no longer credible to look at data as big static objects in a deep lake, but rather be considered a set of fast moving assets in a raging river,” said Neil Jarvis, CIO of Fujitsu America. “In 2016 and beyond, companies need to look at the data that creates business-relevant information for today and tomorrow.”

4. Finding talent is problematic

Talent shortages don’t just affect startups on the West Coast. CompTIA CIO Randy Gross said that current estimates suggest there are more than one million IT job opening across the US alone, ranging across skill level from support specialists to network admins. Enterprises are going to have to work harder to attract and retain talent.

“Wise employers with IT jobs to fill have engaged in a self-examination of the tactics and strategies they’re using to attract new talent—and adjusting accordingly,” Gross said. “For some companies, new telecommuting and remote work options have helped them fill their talent gaps.”

5. SMAC is still relevant

The SMAC stack, which stands for social, mobile, analytics, and cloud, is also known by some as the “third platform.” As all of these individual components continue to grow and thrive in the workplace, their interdependencies will grow along with them.

“Senior management must become well versed about these technologies and their possibilities to create new value and new competitive advantages in their own business and markets,” Pol said.

6. Cloud lost its fear factor

Cloud acceptance was a mixed bag for a long time, but 2015 brought a more widespread embrace of cloud technologies and services in the enterprise. In fact, some trends are making it almost a necessity.

“The complete adoption of virtualization, as well as investigation into cloud and other strategies, is far more advanced than expected—particularly amongst SMBs,” said Patrick Hubbard, technical product marketing director at SolarWinds. “Making operating systems and applications truly mobile is redefining how companies think about their IT infrastructure.”

7. The security mindset is changing

Anthem BlueCross BlueShield and Harvard University were among the major organizations that dealt with a public security breach in 2015. With today’s social media, you can almost guarantee any data breach that occurs in the enterprise won’t stay a secret. And, with the risk of a breach high, Intel Security CTO Steve Grobman said that teams must adopt a new way of thinking.

“IT must embrace the mindset that they have already been breached, now how do you protect your environment with this new default outlook?,” Grobman said.

8. Shadow IT is a line item

Shadow IT carries nowhere near the same amount of scorn it once did in the enterprise. Some organizations are even openly embracing it, and making it a foundational part of their IT strategy. And, as shadow IT continues to grow, Pol said, it needs to be properly accounted for in the budget.

“As technology continues to transform business, IT infrastructure will become more complex and more difficult to have a complete view of technology across the business,” Pol said. “The role of IT will need to become more strategic and set clear lines of accountability between IT and line of business budget holders.”

9. Employees are the biggest security risk

When most people think about security risks to their organization, the image of the hooded hacker furiously typing away in a dark room. However, employees themselves pose a real threat to the security of an organization as well. Issues such as poor password practices and using unsecured networks with company devices are a real problem. Kelly Ricker, senior vice president of events and education at CompTIA, said mobile, while helping with agility and productivity, is a cybersecurity nightmare.

“Every device that employees use to conduct business—smartphones and smartwatches, tablets and laptops—is a potential security vulnerability,” Ricker said. “Companies that fail to acknowledge and address this fact face the very real risk of becoming a victim of cyber criminals and hackers.”

10. Commoditization is a threat

With the plethora of tools available to build and replicate popular tech, it is increasingly important for organizations to guard against the threat of commoditization.

“As development cycles become shorter and the potential for intellectual property to be recreated and copied increases, it is becoming more difficult to create a sustainable competitive advantage for your products and services,” Pol said.

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Microsoft has withdrawn the released Windows Update KB3114409 because it causes Outlook to start in Safe Mode. This loads the email client without customizations and plugins. Fortunately it can be easily fixed.

The patch was actually released to stop Outlook from starting in Safe Mode, but it appears something didn’t go the right way. Microsoft has decided to withdraw the update for now.

Users affected by the update can easily stop Outlook from starting in safe mode by uninstalling the KB3114409 update.

This can be done this way: Go to your Control Panel. Go to ‘Programs and Features’ and left click ‘View installed updates’. Find KB3114409. Once you’ve found the appropriate update, click ‘Uninstall’.

(Tip: copy/paste KB3114409 and enter it in the search field at the top right.)

After a reboot of the computer Outlook will no longer start in safe mode.

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Just five years after the first 4G smartphone hit the market, the wireless industry is already preparing for 5G.

Each of the four nationwide cell phone carriers, as well as smartphone chipmakers and the major network equipment companies are working on developing 5G network technology for their customers.

There are many significant hurdles that all the industry players have to clear before you’ll see a little 5G symbol next to the signal bars on your smartphone screen. For example, it has yet to be determined what 5G even means, let alone what it will look like and when it will get here.

But as consumers use up rapidly growing amounts of 4G bandwidth watching streaming videos on their phones, 5G will soon become a necessity. As telecom engineers work furiously to develop 5G technology, we’re getting a clearer picture of the who, what, where, when and why of 5G.

What is 5G?

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FAILED TO ENABLE VIRTUAL ADAPTOR –

HOW TO FIX IT

The Cisco VPN client is one of the most popular Cisco tools used by administrators, engineers and end-users to connect to their remote networks and access resources.

With the introduction of Windows 8, Cisco VPN users are faced with a problem – the Cisco VPN software installs correctly but fails to connect to any remote VPN network.

When trying to connect to a VPN network through a Windows 8 operating system (32 or 64 bit), the Cisco VPN client will fail to connect. As soon as the user double-clicks on the selected Connection Entry, the VPN client will begin its negotiation and request the username and password.

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Microsoft begins selling its new highest-end Office 365 business plan, E5, on December 1 for $420 per user per year. Here’s what’s included.

Microsoft will charge users $35 per user per month, or $420 per year, for its new highest-end Office 365 business plan.

Microsoft officials went public with the pricing for Office 365 E5, its top-of-the-line commercial Office 365 offering, on November 30 during the company’s Convergence EMEA conference. Office 365 E5 is available to customers for purchase starting, December 1.

Office 365 E4 — the current high-end version of Microsoft’s Office 365 line — sells for $22 per user per month, or $264 per user, per year.

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Today, Mattel released Hello Barbie, a WiFi-enabled doll that detects language and ‘talks back.’ But how will this high-tech toy impact real-life relationships?

She wears black flats, a motorcycle jacket, and skinny jeans. Her curly, bleach-blonde hair falls just past her shoulders. She has a permanent smile and large blue eyes. And, when you talk to her, she listens.

But this young woman isn’t an ordinary friend. “Hello Barbie” is less than a foot tall, weighs just under two pounds, and is made of plastic. And she is on sale for $74.99.

Read More

The must-read IT business eNewsletter

“There is no such thing as perfect security,” says Jim Waldron, Senior Architect for Platform Security at HP. If you can access a website or server, consider it vulnerable to security breaches. That’s why so many businesses account for fraud in their business models—they expect to lose a certain amount each year to security leaks, lost IP, and more.

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BYOD means you must make a few extra preparations to protect your organization in cases of litigation and eDiscovery.

It’s a fact that we live in a litigious world. Bring Your Own Device (BYOD) and even corporate-owned mobile devices often are caught up in legal cases. Chris Gallagher, national director for Adecco eQ, a nationwide eDiscovery firm gives an overview of how businesses can navigate eDiscovery when a business has BYOD devices seized as part of a court case.

eDiscovery and mobile devices

BYOD and corporate-owned devices can be put a litigation hold (sometimes called a “preservation order”) when an organization must preserve all forms of relevant information when there’s the anticipation of litigation.

Gallagher’s firm helps legal counsel with data forensic collection, acquisition on mobile devices and PCs. His company processes the data on these devices and uses advanced analytics to locate information pertinent to the litigation

eDiscovery and BYOD: The blurred line

BYOD is still, from a legal perspective, in its infancy, Gallagher said. He said every time his firm does a customer survey, they still hear about strong BYOD activity in the market.

He said, “Of course, from a discovery perspective, from a litigation hold perspective, it makes both the general counsel’s life that much more difficult as well as the law firm’s life more difficult because number one, there’s that blurred line, what is corporate data versus what is personal and individual data, where does that line cease?”

Gallagher points out that anytime you have devices entering and leaving a network there’s a control factor. Companies who master that control have a better (but still not perfect) time when they get called into discovery.

“When you have a device that is not a corporate-owned device that is accessing corporate information, the ownership of that information always comes into question,” Gallagher said.

“When dealing with eDiscovery, part of discovery requests are information that is under your direction and control,” he said. “It’s on a personal device, it’s not owned by the corporation, but it’s corporate-owned data, so is that under your control? Absolutely.”

Litigation holds on BYOD devices can be an added nuance and one more gray area that corporation have to deal with when it comes to BYOD in their enterprise.

Gallagher said you need to ask, ” How do you get that data back? How do you ensure that you’re not losing, not only from a litigation perspective, but the other major issue is corporate information, trademark secrets, corporate secrets, confidential information that you wouldn’t want to enhance?”

He further explained that a litigation hold over a BYOD devices means going beyond the normal things like a desk drawer, files, email, and shared devices. It means you have to ask “Okay, what else have you used to access the corporate network in the last year?

Wearables and eDiscovery

Wearable tech would have minimal impact on eDiscovery. Gallagher said, “Now, if you’re a corporate attorney, if you’re a defense counsel, one of the things you’re going to argue is “Well, the watch, everything that’s available on the watch, it’s just email, weather, that’s available on the server anyway, so you have another place to get it.”

The wearable is a highly discoverable type of device because most of that information is just replicating from somewhere else, Gallagher said. Usually, you are replicating wearable data from your phone so if you have the phone then everything’s replicated.

“For smaller cases, for cases at a location, for criminal cases, or matrimonial cases, where location is important, wearables could come into play,” he said.

Onboarding BYOD devices and eDiscovery

Much of what Gallagher said around BYOD policies is standard fare. I asked Gallagher how a company could protect themselves in the cases of salespeople (the “original BYOD”users) contracts and non-compete agreements. Competitors in highly competitive industries sue each over this kind of stuff all the time.

Career salespeople have their contacts (built from years of selling in an industry) that they keep on their phones. They may have sold to these customers over the years.

From a legal perspective in this scenario, Gallagher recommends that corporations have an addendum added to their standard employment agreement. The addendum should state, “I certify that I am not bringing anything from my former employee. We are hiring you for your knowledge of the industry in general and not any specific contacts that you may or may not have from former employees.

Gallagher said this sort of contract boilerplate puts the responsibility on their shoulders and that you aren’t hiring them for a particular contact.

He also advised that you want to make sure that they abide by their previous non-compete, but you don’t want them downloading or taking anything with them from their previous employer. Gallagher cautioned that you should not place any data from their previous employer on your corporate-owned system. Take, for example, syncing a personally owned smartphone to a corporate-owned laptop. Along with that sync can come corporate data from your competitor. eDiscovery can detect that data.

He further recommends that you have that new sales rep come to you with a clean slate of a cell phone.

Bringing contacts along on a personal device has become much easier legally speaking according to Gallagher. He said, “One of the recent things that’s come out of court cases is if you look at LinkedIn profiles, if you look at customer information but the sales rep proved that most of the information that he had from his ‘client’ was available publicly on their LinkedIn profiles.”

You don’t want them backing up their tablet to their new computer that could result in a breach of their non-compete, and now it’s backed up on your servers according to Gallagher.

Conclusion

Above and beyond the usual BYOD and challenges that enterprises face each day, you may also be navigating a blurred legal line so prepare yourself accordingly with BYOD policies and advice from your counsel to ensure that you are prepared if and when BYOD devices get put on a litigation hold.

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