End of support is sneaking up on enterprise employees running Office on a Mac

Companies that have employees running Office for Mac 2011 have just over 100 days to replace the suite’s applications with those from last year’s upgrade, Office for Mac 2016.

Support ends for Office for Mac 2011 on Oct. 10, a date that Microsoft first stamped on the calendar two years ago, but has not widely publicized since. As of that date, the Redmond, Wash., developer will cease supplying patches for security vulnerabilities or fixes for other bugs.

The individual applications — Excel, PowerPoint, Outlook and Word — will continue to operate after support ends, but companies will be taking a risk, however small, that malware exploiting an unpatched flaw will surface and compromise systems.

To receive security and non-security updates after Oct. 10, IT administrators must deploy Office for Mac 2016 or instruct workers covered by Office 365 to download and install the newer suite’s applications from the subscription service’s portal.

Office for Mac 2011’s end-of-support deadline was originally slated for January 2016, approximately five years after the productivity package’s release. But in the summer of 2015, when it was clear that 2011’s successor would not be ready by early 2016, Microsoft extended its lifespan by 21 months. At the time, Microsoft cited the long-standing policy of supporting a to-be-retired product for “2 years after the successor product is released” when it added time to 2011.

Mac users: Steerage Class

The impending cutoff for Office for Mac 2011 is an issue only because Microsoft shortchanges Office for Mac users. Unlike the Windows version of Office, which receives 10 years of security support, those that run on macOS are allotted half that. Microsoft has repeatedly classified Office for Mac as a consumer product to justify the half-measure, even for the edition labeled “Home and Business.”

Nor does Microsoft update and service Office for Mac for corporate customers as it does the far more popular Windows SKU (stock-keeping unit). The latter will be upgraded with new features, Microsoft said in April, twice each year for enterprise subscribers to Office 365 ProPlus, with each release supported for 18 months before giving way to a pair of successors.

Mac editions, however, are refreshed with new tools at irregular intervals, often long after the same feature debuts in the same Windows application. (Recently, for example, Microsoft added a delivery-and/or-read receipt option to the Mac version of Outlook; that functionality has been in Outlook on Windows since 2013.) And because there are no regular, large-scale feature upgrades to Office for Mac, support is not curtailed by the release schedule as with Windows.

The difference between Offices — the behemoth Windows on one side, the niche Mac on the other — has been put into even starker relief recently: Microsoft has adopted March and September dates for launching new upgrades to Windows 10, Office 365 ProPlus, and last week, Windows Server, but made no similar promises for Office for Mac 2016.

It’s clearly the odd app out.

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The Galaxy S8 might be the best phone of 2017, but the year’s not over until the next iPhone makes its debut. Here’s how Apple can take the crown back from Samsung.

If there wasn’t already a mountain of pressure on Apple to deliver something spectacular with this year’s iPhone update, there surely is now. If you haven’t noticed, Samsung has released the Galaxy S8 and S8+, and they’re pretty remarkable. As a former iPhone 7 Plus user, the S8+ might very well be the best phone I’ve ever used, with a stunning screen, speedy processor, and, yes, a gorgeous design.

But what makes the S8 so amazing is how unique it is. For the first time in a while, Samsung is standing alone on the cutting edge with a phone that needs to be seen to be believed. From its barely there bezels to its brilliant wraparound screen, the Galaxy S8 truly gives Apple a run for its money. No joke, it actually makes the iPhone 7 look pretty stale.

But there’s still a lot of time between now and the release of the next iPhone. According to rumors, the lineup this year will consist of the usual S models along with a fantabulous iPhone 8, which looks to adopt a similar aesthetic to the Galaxy S8, with an edge-to-edge OLED display and the removal of the physical home button. But just because it might look similar doesn’t mean it can’t still be better. Here’s how Apple can still steal the crown from Samsung:

The Galaxy S8 has a killer camera but the iPhone 7 is no slouch.

Killer camera

The Galaxy S phones has always had a camera on par with the iPhone, so it was a little surprising that Samsung didn’t upgrade the S8’s all that much. The iPhone 7 Plus is already a step ahead here, with 2X optical zoom and the sublime Portrait Mode, but the iPhone 8 could really separate itself from the S8 by taking it even further. Along with a megapixel bump, Apple could add optical image stabilization to the second lens, which will go a long way toward increasing photo and zoom quality. But what would really set it apart would be a larger sensor and greater ISO range to make it a low-light leader.

The Gear VR is a big part of the S8, but AR could be the iPhone 8’s big play.

AR not VR

While Samsung is going all-in on virtual reality with the Galaxy Gear and the S8, rumors suggest that Apple is more interested in augmented reality. And that could be one of the features that sets the iPhone 8 apart. Smartphones have been slow to incorporate AR into the interface, but if Pokémon Go has taught us anything, it’s that people are way more interested in seeing the world through their screens than strapping a headset to their faces. An AR-fueled iPhone 8 could connect us to the world in fun new ways without separating us from reality.

The Galaxy S8’s fingerprint sensor is just in the worst place.

Well-placed fingerprint sensor

While the Galaxy S8 is one of the best smartphones ever made, one tragic flaw prevented it from being perfect: the placement of the fingerprint sensor. For some god-awful reason, Samsung put it right next to the camera, all but ensuring your finger will not only miss it, but also repeatedly smudge the lens. If the rumors are correct that Apple will also be removing the home button in the iPhone 8, it has two options: under the screen or on the back. A first-of-its-kind in-panel sensor would be revolutionary, but if it’s on the back, Apple needs to learn from Samsung’s mistake and put it lower, like on the Pixel.

Bixby hasn’t exactly exploded out of the gate, but it does a lot that Siri doesn’t do.

Expanded Siri

When Samsung unveiled the S8, a major part of the presentation was spent introducing its new AI assistant, Bixby. However, the new service wasn’t just a competitor to Siri, Alexa, and Google Assistant. Samsung integrated Bixby deep into the interface to let it access apps, fetch information, and cut down on how often we need to touch our phones. It’s a cool idea, except the only problem is it doesn’t really work. If Apple could do something similar with Siri and expand its reach to work inside apps while we’re using them, it could beat Bixby at its own game.

The Galaxy S8’s screen is pretty, but It also uses its software to accentuate it.

iOS 11

One of the biggest gripes people have had about Samsung’s phones has always been its TouchWiz interface. But that’s changed with the S8, as Samsung has crafted an intuitive, refined system that takes full advantage of its superb hardware. If Apple is going to release a radically redesigned iPhone with curved edges and a wraparound screen, the same old iOS isn’t going to do it justice. It might be time to rethink iOS for modern times and give it more than new features and a fresh coat of pixels.

Samsung’s wireless charging supports Qi and PMA standards, and the pad stands up or lies flat. But it’s not long range wireless.

True wireless charging

While Samsung has had wireless charging in the Galaxy S since the S6, Apple has been slow to adopt it for the iPhone. All signs indicate that’s going to change for the iPhone 8, but if Apple wants to top the Galaxy S8 and not just keep pace, it’s going to need something a little more exciting than a pretty charging pad. One of the rumors we’ve read suggests that Apple could adopt true long-range wireless charging for the next iPhone, which would power up the battery whenever you’re within range of the charger, even if it’s in your pocket. That alone would be an S8 killer.

The Galaxy S8 includes a pretty great pair of earbuds.

Bundled AirPods

Samsung didn’t just resist the trend to ditch the headphone jack on S8, it embraced the 3.5mm jack in a big way. Inside the S8 box is a pair of premium AKG-tuned earbuds that are a few steps above the usual build and sound quality you get for free—certainly better than what Apple gives us. But if Apple really wants to embrace the wireless future of the iPhone, it needs to stop including a wired set of EarPods, even if they are Lightning. A pair of AirPods in the box (or a cheaper Beats alternative) would really set it apart from the 3.5mm S8 and make a strong statement.

The battery life on the S8 is really good, but the iPhone 8’s could be even better.

Blow-away battery

Samsung has had its share of battery issues, but the S8 looks to put them in the past with a long-lasting battery that hopefully won’t blow up. But while it can get through the whole day for the most part, the S8 didn’t deliver the the real breakthrough we were hoping for. We’re still waiting for a phone that lets us completely forget about the battery until our day is over, and we’d love to see the iPhone 8 deliver something in the range of 12 hours and truly change the game.

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Will preview $20/month software-as-a-service plan Aug. 2

Earlier this week, Microsoft introduced two additional software-as-a-service subscription plans to the partners who will try to sell them.

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NJ to get New Area Code

Neustar, Inc., serving in its capacity as the North American Numbering Plan Administrator (NANPA), announced that an additional area code, 640, has been assigned to the existing 609 area code that serves the Central and Southeastern area of New Jersey, including the cities of Atlantic City, Hammonton, Princeton and Trenton.

Neustar forecasts that numbering resources in the 609 area code will be exhausted by the third quarter of 2018. The New Jersey Board of Public Utilities has directed all local exchange service providers to activate the new area code to ensure the availability of numbering resources in a manner that is most efficient and least confusing for consumers, while minimizing possible disruption to consumers and businesses.

The Federal Communications Commission (FCC) selected Neustar to serve as the NANPA, the neutral third-party administrator that works with the telecommunications industry in developing area code relief plans. NANPA also oversees the assignment of area codes, central office codes, carrier identification codes, and other numbering resources throughout the United States, Canada, Bermuda and various Caribbean countries.

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US president Donald Trump recently signed an executive order on cyber-security that mandated federal systems move to the cloud. But, questions remain on the feasibility of that goal.

On Thursday, US President Donald Trump signed his long-awaited executive order on cyber-security, laying out his plans for addressing security in federal IT and across US infrastructure. The most ambitious mandate was that all federal IT systems move to the cloud.

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Microsoft’s most direct shot at the MacBook yet

The one Surface product that fans have been clamoring over for years, a straight up Surface Laptop, is finally here. But, in taking design cues from both the Surface Pro and Surface Book lines, Microsoft has set lofty expectations for its first dedicated laptop device.

Priced at $999 (about £770, AU$1,330), the Surface Laptop clearly aims to chip at the MacBook and MacBook Air models that dominate college campuses practically worldwide. In fact, Microsoft claims that its cheaper (and larger) Surface Laptop can last far longer on a charge than Apple’s 12-inch MacBook: 14.5 hours.

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In a rare step, Microsoft published a patch for Windows XP, Windows Server 2003 and Windows 8

Users of old Windows systems can now download a patch to protect them from this week’s massive ransomware attack.

In a rare step, Microsoft published a patch for Windows XP, Windows Server 2003 and Windows 8 — all of them operating systems for which it no longer provides mainstream support.

Users can download and find more information about the patches in Microsoft’s blog post about Friday’s attack from the WannaCry ransomware.

The ransomware, which has spread globally, has been infecting computers by exploiting a Windows vulnerability involving the Server Message Block protocol, a file-sharing feature.

Computers infected with WannaCry will have their data encrypted, and display a ransom note demanding $300 or $600 in bitcoin to free the files.

Fortunately, Windows 10 customers were not targeted in Friday’s attack. In March, Microsoft patched the vulnerability that the ransomware exploits — but only for newer Windows systems. That’s left older Windows machines, or those users who failed to patch newer machines, vulnerable to Friday’s attack.

Researchers originally believed the ransomware was spread through attachments in email phishing campaigns. That no longer appears to be the case.

Infection attempts from the WannaCry ransomware.

Once a vulnerable PC becomes infected, the computer will attempt to spread to other machines over the local network as well as over the internet. The ransomware will specifically scan for unpatched machines that have the Server Message Block vulnerability exposed.

Businesses can prevent this by disabling the Server Message Block protocol in vulnerable PCs. They can also use a firewall to block unrecognized internet traffic from accessing the networking ports the Server Message Block uses.

Fortunately, Friday’s ransomware attack may have been contained. A security researcher who goes by the name MalwareTech has activated a sort of kill-switch in WannaCry that stops it from spreading.

As a result, over 100,000 new infections were prevented, according to U.K.’s National Cyber Security Centre. But experts also warn that WannaCry’s developers may be working on other versions that won’t be easy to disable.

“It’s very important everyone understands that all they (the hackers) need to do is change some code and start again. Patch your systems now!” MalwareTech tweeted.

Unfortunately, the kill-switch’s activation will provide no relief to existing victims. The ransomware will persist on systems already infected.

Friday’s ransomware attack appears to have spread mainly in Europe and Asia, with Russia among those nations hardest hit, according to security researchers.

Security experts are advising victims to wait before paying the ransom. It’s possible that researchers will develop a free solution that can remove the infection.

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“Project Neon” will give your Windows 10 PC a fresh coat of paint later in 2017.

Microsoft’s planning a sleek visual refresh for Windows 10, and the company quietly teased its first official glimpse of what’s coming in the future during the Windows Developer Day keynote on Wednesday.

There aren’t many details being shared about “Project Neon” right now—as the refresh was called in earlier leaks—but the new visual look will focus on animations and transitions. The basic concept is “to add fluidity, animation, and blur to apps and the operating system,” as first reported by Windows Central. The new design language also hopes to make it easier for developers to create attractive apps.

The design refresh should extend to all Windows 10 devices including PCs and tablets, HoloLens, Xbox, and the few surviving Windows Phones, according to Windows Central.

Twitter user Tom Hounsell shared a clean version of Microsoft’s first look at Windows 10’s forthcoming design tweaks. The image shown on the livestream had large text overlaid on top of the screenshot.

As you can see, this isn’t a huge change, but the visual refresh gives Windows 10 a sleeker, more modern feel. The taskbar icons look a little more dynamic and bolder. Cortana is using the icon instead of the search box, though it’s not clear if this will be the default look. The clock on the taskbar is also bolder, and the usual notification area icons including the Action Center are notably absent. The open Groove Music window itself looks more polished and Aero-esque as well, with no title bar to be seen—just unobtrusive options in the app’s upper-right corner.

The impact on you at home: Windows Central says that some of the code for Project Neon is already available in recent Insider Preview builds of Windows 10; however, it’s unlikely the visual refresh will be ready in time for the massive Creators Update this spring. Microsoft is expected to share more information about Neon during the Build conference in May. The Creators Update is expected to roll out in late March or early April, followed by a second major update later in 2017.

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Don’t expect your money anytime soon, however.

DVD drives may be a thing of the past, but the past could pay you $10 via a proposed settlement from a class-action suit.

If you purchased a DVD-ROM, DVD-RW or combination drive between April, 2003 and December 31, 2008, a collection of DVD drive manufacturers have tentatively agreed to pay you $10 per drive, whether you purchased the drive as part of a PC or by itself. You’ll simply need to visit the claim site and testify (under penalty of perjury) that you indeed purchased those drives within the given time period, and live in one of the 23 states (plus the District of Columbia) covered by the suit. The deadline to file is July 1.

Why this matters: Though the optical drive market continues to decrease—“the physical disk format is somewhat obsolete in the era of content streaming,” IDC wrote last year—that wasn’t the case fourteen years ago, when virtually all software was distributed via DVD-ROM. Fortunately, the settlement site isn’t asking for proof of purchase yet, but it reserves the right to do so. Filing a claim can take literally seconds, but don’t hold your breath—you’ll probably receive compensation, but there’s no guarantee.

The Wheels of Justice Turn Slowly

Simply put, a group of 23 plaintiffs sued virtually every DVD drive manufacturer, alleging that they collectively conspired to keep drive prices higher than they normally would be, in violation of antitrust laws. Though the defendants denied they did anything wrong, several—Hitachi-LG, Panasonic, NEC, and Sony—settled and agreed to pay a collective total of $124.5 million into four separate settlement funds.

(Note that only DVD drives for PCs are covered; a DVD player, such as the one gathering dust in your living room, isn’t.)

If you do submit a claim, however, the chances of receiving your settlement soon are slim. That’s because seventeen more defendants, including various subsidiaries of BenQ, Philips, Samsung, TEAC, and Pioneer, have yet to settle, and the suit will continue until all of the claims are resolved.

“Because other defendants remain in this litigation, the plaintiffs are proposing that distribution of the settlement funds not occur at this time,” the settlement site reads. “This is to save the expenses associated with distribution.”

In fact, the settlement hearing to finally approve the Hitachi-LG-Panasonic-NEC-Sony agreement will be held on December 8. After that, payments may begin—which means that you’ll probably receive your $10 or less a year from now. Yes, less: Payments will be “up to” $10 per drive, according to the claims site.

You should probably treat the settlement like one of those “print out your own rebate” slips from the turn of the century. Even under the best of circumstances, chances are you’ll have totally forgotten about your $10 windfall by the time the check arrives.

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TECHIES is a full Managed IT Services Company headquartered in Marlton, New Jersey for over 20 years with a new location opening soon in Wilson, North Carolina. TECHIES provides Managed IT Services, Cybersecurity Solutions, Website Design Services, Dedicated Server Solutions, IT Consulting, VoIP Phone Solutions, Cloud Solutions, Network Cabling and much more.

iPhone SE gets a storage boost, too.

Apple just made upgrading to an iPhone 7 a philanthropic decision by adding a red special edition to the lineup. The new red aluminum finish, which is available to order for both iPhone 7 and 7 Plus in-store and online on March 24, is a fundraising effort for the Global Fund. Apple will contribute a portion of red iPhone sales to the fight against AIDS and HIV.

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