In a rare step, Microsoft published a patch for Windows XP, Windows Server 2003 and Windows 8

Users of old Windows systems can now download a patch to protect them from this week’s massive ransomware attack.

In a rare step, Microsoft published a patch for Windows XP, Windows Server 2003 and Windows 8 — all of them operating systems for which it no longer provides mainstream support.

Users can download and find more information about the patches in Microsoft’s blog post about Friday’s attack from the WannaCry ransomware.

The ransomware, which has spread globally, has been infecting computers by exploiting a Windows vulnerability involving the Server Message Block protocol, a file-sharing feature.

Computers infected with WannaCry will have their data encrypted, and display a ransom note demanding $300 or $600 in bitcoin to free the files.

Fortunately, Windows 10 customers were not targeted in Friday’s attack. In March, Microsoft patched the vulnerability that the ransomware exploits — but only for newer Windows systems. That’s left older Windows machines, or those users who failed to patch newer machines, vulnerable to Friday’s attack.

Researchers originally believed the ransomware was spread through attachments in email phishing campaigns. That no longer appears to be the case.

Infection attempts from the WannaCry ransomware.

Once a vulnerable PC becomes infected, the computer will attempt to spread to other machines over the local network as well as over the internet. The ransomware will specifically scan for unpatched machines that have the Server Message Block vulnerability exposed.

Businesses can prevent this by disabling the Server Message Block protocol in vulnerable PCs. They can also use a firewall to block unrecognized internet traffic from accessing the networking ports the Server Message Block uses.

Fortunately, Friday’s ransomware attack may have been contained. A security researcher who goes by the name MalwareTech has activated a sort of kill-switch in WannaCry that stops it from spreading.

As a result, over 100,000 new infections were prevented, according to U.K.’s National Cyber Security Centre. But experts also warn that WannaCry’s developers may be working on other versions that won’t be easy to disable.

“It’s very important everyone understands that all they (the hackers) need to do is change some code and start again. Patch your systems now!” MalwareTech tweeted.

Unfortunately, the kill-switch’s activation will provide no relief to existing victims. The ransomware will persist on systems already infected.

Friday’s ransomware attack appears to have spread mainly in Europe and Asia, with Russia among those nations hardest hit, according to security researchers.

Security experts are advising victims to wait before paying the ransom. It’s possible that researchers will develop a free solution that can remove the infection.

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Here’s how to clear the Address Resolution Protocol cache and how to manage that cache with a few command switches.

The Address Resolution Protocol (ARP) cache is a crucial component of IP networking on any operating system. What ARP does is link Ethernet addressing (IP addressing) to hardware addressing (MAC addressing). Without this system, a machine could not communicate to the outside world as one addressing scheme could not communicate with the other.

The ARP Cache is a collection of ARP entries (mostly dynamic) that are created when a hostname is resolved to an IP address and then an IP address is resolved to a MAC address (so the computer can effectively communicate with the IP address).

When this happens, the PC will store that newly mapped address in the ARP cache, and it will stay there until the ARP cache entry timeout expires. This isn’t usually a problem, but sometimes a bad ARP entry can cause issues with Internet connections and Web page loading. When this occurs, one step that can be taken toward resolution is to clear the ARP cache. Yes, this means the ARP cache has to be rebuilt, which means a little more work for the PC, but that cache will rebuild fairly quickly.

Clearing the ARP cache is done completely through the command line, so stretch out those fingers and get ready to type. After we show you how to clear the ARP cache, we will show you how to manage that cache with a few command switches.

Flush the cache

Step 1: Open the command prompt

Click Start and then type “cmd” (no quotes) in the search dialog box, but don’t hit Enter yet. Right-click the cmd.exe icon and select Run as Administrator (Figure A). After answering the UAC, the terminal window will open offering up the command prompt.

Figure A

If the icon is already pinned in the Start menu, entering cmd is not necessary.

Step 2: Run the commands

The first command to run is

arp -a

This command will display all your ARP entries (Figure B). Naturally the -a option is not the only option available. The arp command also allows for the following switches:

Figure B

Here you see the arp cache for two different interfaces on a single machine.

To flush the entire cache, issue the following command:

netsh interface ip delete arpcache

The above command will flush the entire ARP cache on your system. Now as soon as network connections are made, the ARP cache will begin to repopulate.

Verify the flush

Once you have flushed the ARP cache, make sure to issue the command arp -a to see if the cache has, in fact, been flushed. If it does not flush, it could be the system is a victim of a Windows bug caused when Routing and Remote Services is enabled. This is a simple bug to fix:

1.           Click Start | Control Panel.

2.           Click Administrative Tools.

3.           Click Computer Management.

4.           Double-click Services and Applications.

5.           Double-click Services.

6.           Scroll down to Routing and Remote Services.

7.           Double-click Routing and Remote Services.

8.           Set the Startup Type to Disable.

9.           Make sure the service is stopped.

Now try flushing the ARP cache again. It should work this time.

Troubleshooting

It is also possible to troubleshoot network connections using the ARP cache. For example, it is important to look out for invalid ARP entries that go to a MAC address of 00-00-00-00-00-00. If one such entry shows up, make sure to delete it from the cache using the -d switch. Say you have an ARP entry that looks like:

224.0.0.24           00-00-00-00-00-00 static

In order to delete this entry, use the arp command like so:

arp -d 224.0.0.24

And that invalid entry will be gone.

Final thoughts

There are so many ways to troubleshoot networking connections. Flushing the ARP cache is just one of those methods that is rarely thought of, but when all else fails this might be the last-gasp effort that makes you the hero of the day.

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If you spend most of your workday with Google’s browser, you’ll want to put these Chrome tips to work so you can get more done in less time.

Pinning tabs that you use throughout the day saves you screen real estate and keeps you from having to reopen tabs several times over. Right-click on a tab and select Pin tab to minimize it to the left side of the browser. It’ll be identifiable by the page’s favicon.

Keep in mind, when you close the browser, those tabs will reopen as pinned tabs when you relaunch Chrome. So if you don’t want to start your next session with 10 pinned tabs, you’ll need to unpin them by right-clicking and then selecting Unpin tab before closing the browser.

Reopen that tab you didn’t mean to close

There’s one, specific hotkey command that saves my bacon about 25 times a day: Control-Shift-T, which reopens the last tab closed. When you’ve got 70 or so different tabs open, you’re bound to close the wrong one from time to time.

That’s why it behooves you to memorize this command. Better yet, take a few moments to learn some of the other hotkeys shown here that will help you zip through your tabs, close them all, or quit Chrome altogether. Just as hotkeys help you work faster in Windows, the same level of convenience applies to Chrome.

Grab a Chrome extension

It’s very likely that your favorite desktop software has an accompanying Chrome extension that let’s you perform related tasks within the browser. If so, grab it. After all, the web touches a lot of aspects of the work you do. For example, Microsoft’s OneNote offers a useful Chrome extension for grabbing articles and other bits of the internet for later retrieval. Same goes for Evernote, another popular note-taking solution. And there’s a Chrome extension that notifies you of Skype alerts. Head to the Chrome Web Store to find the extensions you need.

Embrace Google Cloud Print

Google Cloud Print may still have that annoying beta tag, but it’s vastly improved since the service’s early days. It’s now reliable, and the fastest way to print a document without needing to futz with the Windows print menu.

Most printers can be added quite easily, so head to the Cloud Print site to enroll yours. Another great feature is that you can also save files right to Google Drive, helping you keep track of tax-payment confirmations or other key documents.

Know your history

Macs and iOS devices talk together very well through a feature called Handoff. Open a browser tab on the iPhone, and you can pull it up right away on your Mac.

Chrome has created something that’s not quite as seamless, but gets the job done for those of us who live outside of Fortress Apple. Control-H pulls up a list of your most recent tabs from all your devices. Next, touch Tabs from other devices to choose the site you want to check out. You can select what you were just looking at or something from a while back.

Go big (with text)

Save your eyes from strain. You can expand the text on a browser page in a couple of different ways. Hit Control+ to zoom in, and Control- to zoom out. Alternatively, pinching-and-zooming on a PC with a touchscreen will do the trick and gives you a more direct feel for what you want to see.

Control 0 will return you to the normal page size once you’re done with the close inspection.

Start off right

You can get right to work more quickly if you launch your browsing session with the sites you use most often. Go to Settings > On Startup and choose Open a specific page or set of pages.

Then, you can add your favorite pages by typing in the URLs or clicking the button for Use current pages. This’ll ensure that next time you launch Chrome, you can get right to work with the pages you need.

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“Project Neon” will give your Windows 10 PC a fresh coat of paint later in 2017.

Microsoft’s planning a sleek visual refresh for Windows 10, and the company quietly teased its first official glimpse of what’s coming in the future during the Windows Developer Day keynote on Wednesday.

There aren’t many details being shared about “Project Neon” right now—as the refresh was called in earlier leaks—but the new visual look will focus on animations and transitions. The basic concept is “to add fluidity, animation, and blur to apps and the operating system,” as first reported by Windows Central. The new design language also hopes to make it easier for developers to create attractive apps.

The design refresh should extend to all Windows 10 devices including PCs and tablets, HoloLens, Xbox, and the few surviving Windows Phones, according to Windows Central.

Twitter user Tom Hounsell shared a clean version of Microsoft’s first look at Windows 10’s forthcoming design tweaks. The image shown on the livestream had large text overlaid on top of the screenshot.

As you can see, this isn’t a huge change, but the visual refresh gives Windows 10 a sleeker, more modern feel. The taskbar icons look a little more dynamic and bolder. Cortana is using the icon instead of the search box, though it’s not clear if this will be the default look. The clock on the taskbar is also bolder, and the usual notification area icons including the Action Center are notably absent. The open Groove Music window itself looks more polished and Aero-esque as well, with no title bar to be seen—just unobtrusive options in the app’s upper-right corner.

The impact on you at home: Windows Central says that some of the code for Project Neon is already available in recent Insider Preview builds of Windows 10; however, it’s unlikely the visual refresh will be ready in time for the massive Creators Update this spring. Microsoft is expected to share more information about Neon during the Build conference in May. The Creators Update is expected to roll out in late March or early April, followed by a second major update later in 2017.

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Don’t expect your money anytime soon, however.

DVD drives may be a thing of the past, but the past could pay you $10 via a proposed settlement from a class-action suit.

If you purchased a DVD-ROM, DVD-RW or combination drive between April, 2003 and December 31, 2008, a collection of DVD drive manufacturers have tentatively agreed to pay you $10 per drive, whether you purchased the drive as part of a PC or by itself. You’ll simply need to visit the claim site and testify (under penalty of perjury) that you indeed purchased those drives within the given time period, and live in one of the 23 states (plus the District of Columbia) covered by the suit. The deadline to file is July 1.

Why this matters: Though the optical drive market continues to decrease—“the physical disk format is somewhat obsolete in the era of content streaming,” IDC wrote last year—that wasn’t the case fourteen years ago, when virtually all software was distributed via DVD-ROM. Fortunately, the settlement site isn’t asking for proof of purchase yet, but it reserves the right to do so. Filing a claim can take literally seconds, but don’t hold your breath—you’ll probably receive compensation, but there’s no guarantee.

The Wheels of Justice Turn Slowly

Simply put, a group of 23 plaintiffs sued virtually every DVD drive manufacturer, alleging that they collectively conspired to keep drive prices higher than they normally would be, in violation of antitrust laws. Though the defendants denied they did anything wrong, several—Hitachi-LG, Panasonic, NEC, and Sony—settled and agreed to pay a collective total of $124.5 million into four separate settlement funds.

(Note that only DVD drives for PCs are covered; a DVD player, such as the one gathering dust in your living room, isn’t.)

If you do submit a claim, however, the chances of receiving your settlement soon are slim. That’s because seventeen more defendants, including various subsidiaries of BenQ, Philips, Samsung, TEAC, and Pioneer, have yet to settle, and the suit will continue until all of the claims are resolved.

“Because other defendants remain in this litigation, the plaintiffs are proposing that distribution of the settlement funds not occur at this time,” the settlement site reads. “This is to save the expenses associated with distribution.”

In fact, the settlement hearing to finally approve the Hitachi-LG-Panasonic-NEC-Sony agreement will be held on December 8. After that, payments may begin—which means that you’ll probably receive your $10 or less a year from now. Yes, less: Payments will be “up to” $10 per drive, according to the claims site.

You should probably treat the settlement like one of those “print out your own rebate” slips from the turn of the century. Even under the best of circumstances, chances are you’ll have totally forgotten about your $10 windfall by the time the check arrives.

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Ads on the Windows 10 taskbar aren’t just for Microsoft Edge anymore.

Microsoft’s aggressive advertising push inside Windows 10 is going beyond pop-ups for Microsoft Edge.

Myce recently spotted yet another pop-up ad on the taskbar in Windows 10. This time around Microsoft was advertising its extension for Chrome dubbed the Personal Shopping Assistant (Beta). The extension is a Microsoft Garage project that lets you compare prices across shopping sites.

Prior to the Chrome extension pop-up, Microsoft was advertising its rewards program for Microsoft Edge, which we spotted in early November. The earlier ad appeared to be targeted at people who didn’t use Edge that frequently.

The Chrome one, by comparison, is probably targeted at people who use Chrome as their default browser. Microsoft’s likely thinking that if people won’t stop using Chrome on Windows, at least they can use some Microsoft software while they’re doing it.

Microsoft told Thurrott.com that ads like the one for the Chrome extension are part of the company’s tests to provide, “new features and information that can help people enhance their Windows 10 experience.”

Tests or not, it’s unlikely that Microsoft will ever stop these taskbar ads even though users pay $100 or more for Windows. Thus far, Microsoft has advertised its own software and services.

The impact on you at home: If you want to make sure you don’t get pop-up ads on your taskbar you can turn them off. Open the Settings app and go to System > Notifications & Actions. On this screen under “Notifications” turn off Get tips, stricks, and suggestions as you use Windows. That’s not the only way Microsoft can advertise to you.

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Ransom is the top motivation behind cyber attacks, according to a report from Radware, and IT professionals are most concerned about data loss. Here’s what you need to know.

Nearly half of businesses report that they were the subject of a cyber-ransom campaign in 2016, according to Radware’s, Global Application and Network Security Report 2016-2017.

Data loss topped the list of IT professionals’ cyber attack concerns, the report found, with 27% of tech leaders reporting this as their greatest worry. It was followed by service outage (19%), reputation loss (16%), and customer or partner loss (9%).

Malware or bot attacks hit half of all organizations surveyed in the last year. One reason for the pervasive attacks? The Internet of Things (IoT). Some 55% of respondents reported that IoT ecosystems had complicated their cybersecurity detection measures, as they create more vulnerabilities.

Ransomware attacks in particular continue to increase rapidly: 41% of respondents reported that ransom was the top motivator behind the cyber attacks they experienced in 2016. Meanwhile, 27% of respondents cited insider threats, 26% said political hacktivism, and 26% said competition.

While large-scale DDoS attacks dominated the headlines of 2016, this report found that only 4% of all attacks were more than 50 Gbps, while more than 83% of DDoS attacks reported were under 1 Gbps.

“One thing is clear: Money is the top motivator in the threat landscape today,” said Carl Herberger, vice president of security solutions at Radware, in a press release. “Attackers employ an ever-increasing number of tactics to steal valuable information, from ransom attacks that can lock up a company’s data, to DDoS attacks that act as a smoke screen for information theft, to direct brute force or injection attacks that grant direct access to internal data.”

Despite the growth in attacks, some 40% of organizations reported that they do not have an incident response plan in place, the survey found.

The report listed five cybersecurity predictions for 2017:

1. IoT will become an even larger risk. The Mirai IoT Botnet code is available to the public, making it more likely that cyber criminals of all experience levels are already strengthening their capabilities. “In 2017, exponentially more devices are expected to become targeted and enslaved into IoT botnets,” the press release stated. “IoT device manufacturers will have to face the issue of securing their devices before they are brought to market, as botnet attacks from these devices can generate large-scale attacks that easily exceed 1 Tbps.”

2. Ransomware attacks will continue to grow. These attacks will target phones, laptops, and company computers, and will likely take aim at healthcare devices such as defibrillators in the future, the press release stated.

3. Permanent Denial of Service (PDoS) attacks on data centers and IoT operations will rise. PDoS attacks, sometimes called “phlashing,” damage a system to the degree that it requires hardware replacement or reinstallation. These attacks are not new, but Radware predicts they are likely to become more pervasive in 2017 with the plethora of personal devices on the market.

4. Telephony DoS (TDoS) will become more sophisticated. These attacks, which cut off communications in a crisis, “could impede first responders’ situational awareness, exacerbate suffering and pain, and potentially increase loss of life,” the press release stated.

5. Public transportation system attacks will rise. As cars, trains, and planes become more automated, they also become more vulnerable to hackers, Radware stated.

You help your business avoid ransomware attacks and other cyber threats by keeping software up to date, backing up all information every day to a secure, offsite location, segmenting your network, performing penetration testing, and training staff on cyber security practices.

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How to turn hibernation on and off:

When your PC goes to sleep, it enters a low-power state, ready to spring back into action when Windows detects a tap on the keyboard or determines that it’s time to run a scheduled task. If you’re planning to be away from the PC for a while, you might prefer to save the current state so that you can restore it quickly, without the chance that the computer will wake up on its own.

There’s an option that lets you save the contents of memory to a hibernation file and then shuts down the PC, so it uses no power at all. When you restart, Windows restores the system state from the hibernation file.

To enable or disable hibernation, open a Command Prompt window and enter the powercfg command with the -h switch. Type powercfg -h on to enable hibernation; substitute the word off to disable it.

Normally, the Hibernate option is hidden from the Shutdown menu. To make it visible, open Power Options in Control Panel and then click Choose What The Power Buttons Do. Under the Shutdown Settings heading, select the Hibernate checkbox to display it in the Power menu.

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As more consumers grow disenchanted with Apple, Microsoft has taken the opportunity to cash in on the growing popularity of Surface devices.

Microsoft claims that more people are switching to Surface devices from Macs than ever before. That’s a concept that would have been hard to picture when Microsoft first released the Microsoft Surface RT and Surface Pro in 2012 and 2013, respectively. The Surface RT suffered from a watered-down version of the new — and generally disliked — Windows 8 operating system and, while the Surface Pro featured the full desktop version, it came with hardware limitations and a high price tag.

In a sea of clam shell notebooks, all vying to be thinner and lighter than the last, the Surface clumsily debuted as a confusing mashup of a tablet and a laptop. And people didn’t like it. RT users complained of the limited functionality and never-ending bugs, while Surface Pro users were forced to pay a high price just to avoid Windows RT. In fact, the Surface RT did so poorly that Microsoft had to take a $900 million dollar write-down after drastically cutting the price of the device.

The backlash even made some question whether or not we were witnessing the end of Microsoft. It might seem dramatic now in 2016, but in 2013, people really missed the Start menu. Instead, Microsoft listened to consumers’ complaints to find a balance between the company’s vision and what consumers wanted. And it worked — Microsoft has regained credibility and popularity by creating new products that didn’t simply mimic or improve upon what was already out there.

Apple’s identity crisis

For a company once targeting modern, creative professionals, it’s hard to tell who Apple makes products for anymore. Apple’s devices now feel tailored to a low-tech crowd, or people who like new tech, but just aren’t that interested in specs. They want a reliable, easy-to-use device that just works. But where does that leave the original fan base of creative workers who need high-performance and cutting edge features? Apple hasn’t left this industry with many options — and at this point, you can get more for your money in graphics and performance on a Surface Book than a Macbook Pro. Plus, with the newly announced Microsoft Studio, there is finally a strong alternative to the iMac — with a touch display, no less.

Apple’s compromise is the MacBook Pro with Touch Bar, which features a dynamic touch bar replacing the row of function keys on the keyboard. The display changes depending on settings and the app you’re using; it’s a cool feature, and certainly useful, but it’s a confusing message. If the iPad Pro is competing with hybrid notebooks like the Surface Pro 4, but Apple doesn’t think people want touch-displays on a notebook, then does that make the iPad Pro a giant iPad?

Microsoft is focused on touch-based input — in fact, you’d be hard-pressed to find even a mid-ranged PC that doesn’t at least offer the option of an upgrade to a touch display. The two companies have taken different stances, but in siding with touch, Microsoft has more to offer in each of its devices. If you want a notebook that can sometimes be a tablet, or a tablet that can sometimes be a notebook, you can purchase just one device instead of two.

Microsoft has focused on developing a family of Surface devices that can suit a wide range of users. It starts with the lower-end Surface 3, which is a great device for anyone who just wants a computer to surf the web and use basic apps. The Surface Pro 4 acts as a step up in size and hardware, with configurations for anyone from light users to those who need more performance. And now, with the Surface Book and Surface Studio, even those who need the highest end configurations for heavy-duty video or image editing have an option.

The Surface in pop culture

Remember when Windows users were the boring, out of touch, suit-wearing nerds in commercials, and a Mac user was the hipster CEO of a startup — that guy in 2006 who wore hoodies and scootered to all his meetings? That landscape has changed a lot since then, and now Microsoft is the one calling out Apple on selling outdated hardware and falling behind the curve.

Microsoft has clearly made a push to get the Surface in front of consumers anyway possible — CNN commentators used the devices in this year’s debates, but it was later discovered they were using them to hide their iPads. Hulu’s The Mindy Project also features Mindy Kaling’s character using a Surface Book, with one very obvious instance of product marketing, where she very purposefully ejects the display from the keyboard. And what New Englander can forget when the Surface Pro 4 made headlines after Patriot’s coach, Bill Belichick, became so frustrated with the technology that he spiked it onto the field.

These might not be the most positive representations of the brand, but the visibility of the device seems to be working. In places where it used to be a sea of aluminum notebooks, featuring the familiar, backlit Apple logo, we’re starting to see some diversity.

Just as it wasn’t the end of Microsoft in 2013, it’s now Apple’s chance to step out of the spotlight and make some changes. But there’s nothing like a little healthy competition to help spark new, creative designs and that’s exactly what motivated Microsoft to step back, refocus and come back strong.

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Wipe a disk clean:

If you’re planning to dispose of a PC by giving it away, selling it, or discarding it, your top priority should be making sure that no personal information is left on the device. The same is true if you’re recycling a hard disk drive or USB flash drive.

The first step with a PC is to reinstall Windows, using the option to delete the existing partitions on the device and then do a clean install. For a secondary disk, you can use the Format command to erase any existing content. But that still leaves the possibility that some data will still be available in the erased space, where a determined spy could recover it using a disk utility.

The solution? Encrypt the disk before formatting it. Without a recovery key, any recovered data will be unreadable. The easiest way to accomplish this on the system drive is to open an elevated command prompt and run the following command:

cipher /w:c:

If you’re working with a secondary disk, substitute the drive letter for that drive.

The /w switch stands for wipe, and the result is the effective obliteration of every bit of data in unused disk space, leaving existing files untouched.

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